Google Threat to Telcos: How Real?

Yesterday at the Stealth Communications Voice Peering Forum, there was spirited discussion about Google, and on Google's impact on the broader telecom industry. One line of thinking was that Google wasn't as big an issue as sometimes thought, because the one thing it really has succeeded at is advertising. The implication is that Google will not, or cannot, emerge as a force in the mobile or landline parts of the telecom industry.

The other point of view is that Google already has become a factor, even if it is only as a force reshaping all of advertising.

Likewise, some people are going to argue that Verizon Wireless and at&t Wireless announcements about the openness of their networks are essentially "no big deal." Customers already could swap Subscribe Information Modules" in at&t and T-Mobile phones because both carriers use GSM, and that's just a feature of a GSM network.

That misses the point. The entire U.S. wireless industry now has formally and publicly embraced the notion of open networks. There won't now be any retreat from that position, as end users increasingly will expect it, as every consumer expects such openness in Europe.

And though it sometimes seems as though all essential regulatory debates have ended in the U.S. market, the converse is true. In large part because of what now is happening in Europe, policymakers ultimately are going to have to reexamine the basic national framework for telecom regulation in the U.S. market.

The argument that a capital strike is inevitable in any "functional separation" regime, or a "structural separation" regime, does not seem to be borne out in the European markets. Carriers might not like the framework, as it is helpful to competitors. But dire consequences: a capital strike that cripples robust broadband access deployment, does not seem to be occurring in Europe, where such a strike might have happened.

That is not an endorsement of "anti-telco" restrictions. What is required is some encouraging, stable policy that provides clear incentives for rapid, aggressive optical access investment on the part of the leading U.S. telcos, and assures their investors that a predictable return is possible. "Structural" or "functional" separation essentially can "guarantee" a carrier that most wired broadband traffic (other than cable's) will flow over the carrier's owned pipes.

In essence, regulators can ensure that nearly 100 percent of broadband access traffic. other that that provided by cable operators, flows over the incumbent wired telecom network. Granted, the U.S. and European markets are diverging. Cable is a big factor in the U.S. market and is driving measurable and effective competition to a large extent.

The issue is whether some sort of separation can be crafted that actually creates a better investment climate for incumbent optical access facilities. That isn't the way separation traditionally has been viewed. But circumstances might be changing. A company whose "reason for living" is the "best possible optical access", serving virtually every potential retail competitor, with reasonable assurances of a return on investment, might be worth looking at.

The analysis will not be easy. Cable is a huge "fact on the ground". It might be too late to create a regime where all retail services flow over one huge physical access network. Also, cable operators historically have resisted giving up their networks. But there's a cost to upgrading those networks, and the financial markets never like it when cablers have to invest heavily in those networks.

But even large global carriers are discovering that spending more of their dear capital on transport facilities might not be the best way to proceed. It might seem improbable at the moment that such a fundamental new debate is possible. But give matters a couple of years. Demand for access bandwidth is going to explode. Carriers, with the exception of Verizon, will need to respond.

Financial markets will need reassurance. Maybe the current regime continues to work. But maybe it doesn't. Watch the European markets. If bandwidth demand continues to explode, and European end users start to routinely receive much more bandwidth than U.S. consumers do, there will be an inevitable demand for doing something in the U.S. market.

att wireless goes open

The last wall has crumbled: at&t Wireless says it will "immediately" open its network to any device and use of any application, without contract requirements, with the exception of Apple's iPhone, which still will carry a two-year contract requirement and remains subject to Apple's own requirements.

Consider what has happened in just a month: Sprint Nextel and T-Mobile agree to work with Google on Android, the open operating platform for mobile devices. Then Verizon says it will open its network next year. Today, at&t Wireless says it is open "now" to any GSM devices.

In the process, the entire U.S. wireless industry has moved to an open, unlocked devices regime that, although the norm in Europe, never has been the U.S. regime.

Give credit to Google. It has done what no other company could do: it has forced openness upon the entire U.S. wireless industry, proving that, at least sometimes, only a very large, very powerful contestant can cause massive industry innovation.

What's Causing Comcast Slowdown?

Comcast has cut it outlook for 2007 citing “an increasingly challenging economic and competitive environment.” Cable revenue growth will be 11 percent, off from the 12 percent predicted just six weeks ago, representing 500,000 fewer revenue generating units.

Comcast now projects adding six million to 57 million, versus previous guidance of 6.5 million additions. Cable cash flow growth will also be off about a percent from prior guidance at 12 percent.

That isn't what is so interesting. In the past, cable has claimed to be recession resistant, and analysts generally have agreed. In fact, the argument has tended to be that in a tougher economic climate, cable represents even more entertainment value for the price.

To be sure, cable now has many more lines of business, and perhaps some users will consider some of them optional. Perhaps the more advanced video services will be seen as optional if choices have to be made. Perhaps customers will consider trading down from higher-speed broadband packages to slower speeds.

But the larger issue is a matter of weighing the importance of economic and competitive factors. Is it the economy driving the shortfall or is it competition? Maybe consumers are making some tough budget choices.

But what if some of the slowdown is defections to telco services? And how much to Verizon? Is FiOS now a growing factor driving defections?

To be sure, we might not be able to assess the relative competitive impact until there is simply no question that economic softness is causing the slower growth.

Comcast Won't Bid for 700-MHz Spectrum

Some financial analysts and investors had been worried that Comcast would do so, further depressing its battered stock price.

30,000 Orange iPhones Sold in Less than a Week

France Telecom's subsidiary mobile carrier Orange saysit has sold 30,000 Apple iPhones since they debuted in France less than a week ago. In addition, nearly half of the sales are resulting in new subscribers for the carrier. Orange has a year-end target of 100,000 unit sales.

"Bulk Up or Sell" Key for Telcos, Media

The big global media and telecom companies face very similar business issues in some of their key lines of business. International calling rates are getting so competitive that only large players with scale will have the mass to make a go of it, says Stephan Beckert, Telegeography head of research.

Likewise, media comapnies such as like Vivendi, Time Warner and News Corp. are investing very heavily in gaming. In fact, some observers suspect that gaming will grow to be the biggest media business in time, and will and supplant older media to a significant degree. That is sort of the same position telephone companies find themselves facing with their core voice businesses.

Gaming is set to grow 40 percent in two years, many project. And bulk really confers advantages in game publishing, which has massive scale economics. A publisher that can guarantee over a million sales, with global distribution and quality marketing, has an immense advantage over a publisher that struggles to get to half a million sales.

Much the same sort of thing is happening in the U.S. competitive local exchange carrier industry as well, where scale has started to assume a key role as well. Basically, every executive has to decide whether to be a strategic seller or buyer.

Integrated Google Apps for iPhone

Google has launched a new iPhone application that ties together its various services, including search, Gmail, Calendar, Reader and Maps, into one interface. If you’re an iPhone user you can see the interface at Google.com.

700-MHz Auction: EchoStar to Bid; DirecTV Won't

EchoStar Communications will bid for wireless spectrum in the Federal Communications Commission's auction of cho8ice 700-MHz spectrum on Jan. 24. DirecTV won't be bidding. Though the opening bids are set at $4.6 billion, the final price could range between $10 billion and $15 billion, some observers suggest, making an EchoStar win an unlikely event.

The fact that both at&t and EchoStar are bidding in the auction prohibits both of them from discussing a potential merger, so it isn't clear where the rumored at&t purchase of EchoStar might stand. The only thing that is certain is that any such talks must be on hold at the moment.

No Rate Deregulation in 6 Verizon Markets

The Federal Communications Commission had concluded that there is not sufficient competition in six Verizon markets to lift rules regulating special access pricing. Essentially, the FCC concluded that the level of competition in those markets did not approach the threshold set by market conditions in Omaha, Neb. at the point Qwest was allowed to deregulate its special access prices.

Verizon Will Support Android Devices

Verizon Wireless CEO Lowell McAdam says the company will allow Android phones on its network, which is scheduled to open up next year to outside applications and devices, according to Business Week. Of course, that's what one assumes Verizon Wireless meant when it said it would open its CDMA network to all devices compliant with technical standards it has yet to release. Still, it is good to get confirmation.

"We're planning on using Android," McAdam says. "Android is an enabler of what we do."

It remains to be seen how active developers may want to get for devices and software on a network that Verizon has declared is not its future, however. Presumably Verizon has figured out that apps and devices compliant on the CDMA network can be authored in such a way that the air interface is not a problem as its planned LTE fourth-generation network is put into service in several years.

And, of course, some note that Verizon retains the ability to reverse course on LTE and choose some other air interface, in any case. It should be an interesting couple of months, as Google and Verizon dance around each firms' strategy for the 700-MHz auction.

More Cord Cutters

The trend of young US wireless users opting to disconnect their home phone lines in favor of wireless-only options is growing, reports In-Stat. The typical cord cutter is under 35 years old with a small household and a lower income than the traditional phone user, the high-tech market research firm says. This was a notable finding from a recent In-Stat survey of US telecom consumers.

“The largest number of current cord cutters—those who do not have a landline, but rely solely on their mobile phone—are those one might expect: young, single, living alone, or sharing quarters such as a dormitory or rooming house,” says Jill Meyers, In-Stat analyst. “In many cases, these are people who are the least-likely candidates to have a landline phone.”

Recent research by In-Stat found the following:

* Current cord cutter respondents use 22% more cellular minutes than the average survey respondent, and 40% more than those not interested in surrendering their landline.
* Some 24% of those with a landline would consider replacing it with a mobile phone.
* Potential cord cutters have the highest penetration of family or group mobile rate plans—they also have the highest spending, averaging $111.41 per month.

Mobile Browser Share: iPhone Surprises

Okay, just to be clear about this: Apple's iPhone browser has grabbed a 0.09 percent share, which might not seem like much until you compare it to the competition. Windows CE, which encompasses every Windows Mobile device shipped, holds a 0.06 percent share; Danger Research's Sidekick product family holds a tiny 0.02 percent share; and the Symbian S60 smart phone platform, favored by Nokia, has 0.01 percent, according to Net Applications.

Operating Systems Proliferate

What this market share data supplied by Net Applications doesn't show is the huge growth in specialized operating systems run by device such as the iPhone and iPod, among others. Does anybody else think it is shocking that iPhone, in months, already has zoomed past Windows CE, which has been in the market for years?

Windows XP 78.37%
Windows Vista 9.19%
MacIntel 3.59%
Mac OS 3.22%
Windows 2000 2.97%
Windows 98 0.76%
Windows NT 0.63%
Linux 0.57%
Windows ME 0.43%
iPhone 0.09%
Windows CE 0.06%
Windows 95 0.02%
Hiptop 0.02%
Series60 0.01%
Pike v7.6 0.01%
Web TV 0.01%
PLAYSTATION 3 0.01%
PSP 0.01%
iPod 0.01%
SunOS 0.01%
Nintendo Wii 0.01%
Mobile/1A543a 0.00%
OSF1 alpha 0.00%

Blockbuster, Netflix, Then What?

"Blockbuster" is almost synonymous with "rent a movie." But it appears "Netflix" is more nearly synonymous with "rent a movie by mail." What isn't clear is whether either of the two movie rental players will dominate the third phase of movie distribution, the download or streaming delivery of such material. Cable companies might have hoped to dominate that niche, but "pay per view" has not yet emerged as a truly significant revenue generator, with the exception of some sporting events and X-rated material.

Well, perhaps we should say that no sizable "legal" download business yet has emerged. There appears to be lots of illegal downloading going on. The fact that no name immediately jumps out as "synonymous" with downloading indicates the field remains open. There is no "category killer" yet in place.

at&t Internet Outage in former BellSouth Areas

Users are reporting outages in the former BellSouth territory on Monday Dec. 3, apparently caused by a Domain Name Server issue. IP services are really useful. They just aren't generally as reliable as the old public switched telephone network, though. These days, end users have to spend at least some time, and some money, creating backup systems for their crucial communications and information services.

Outage reports are posted from Georgia, Florida, Louisiana, South Carolina and Mississippi.

Comcast, Time Warner Won't Bid for 700-MHz Spectrum

Google is in, Time Warner Cable and Comcast are out, at least in terms of submitting an initial bid for 700-MHz spectrum. The big issue is how many of the incumbent wireless carriers will participate in the initial round. Verizon has been seen as a certain bidder, at&t a possible bidder, T-Mobile a potential bidder as well.

Cable companies have bid for spectrum in the past, in partnership with Sprint. So far, though, financial results from the cable-Sprint collaboration in the consumer market have been disappointing, though it remains unclear how much of the sluggishness is attributable to operational or marketing issues, and how much to "core competency" issues.

Up to this point, cablers have been most successful with products that can be delivered over their own plant. Wireless is outside that realm. Wireless might also be an area where telecom companies simply have more "core competence" capabilities that force cable companies to compete where they have few natural advantages.

For the moment, cable executives seem unwilling to acknowledge that wireless services are strategic.

Consumers really don't want a quadruple-play bundle, Time Warner Cable CEO Glenn Britt insists. "I don't think the quadruple play is a big deal," he says. "So far we've not seen a great demand for that." Comcast likewise only says it continues to study the matter of wireless services closely and continuously.

Big Changes Ahead in Entertainment Market

Up to a quarter of the entertainment consumed by people in five years time will have been created, edited and shared within their peer circle rather than coming out of traditional media groups, Nokia says. This phenomenon, dubbed 'Circular Entertainment', has been identified by Nokia as a result of a global study into the future of entertainment.

The study, carried out by The Future Laboratory, interviewed trend-setting consumers from 17 countries about their digital behaviors and lifestyles signposting emerging entertainment trends.

"The trends we are seeing show us that people will have a genuine desire not only to create and share their own content, but also to remix it, mash it up and pass it on within their peer groups: a form of collaborative social media," says Mark Selby, Nokia VP.

"We think it will work something like this; someone shares video footage they shot on their mobile device from a night out with a friend, that friend takes that footage and adds an MP3 file, the soundtrack of the evening, then passes it to another friend. That friend edits the footage by adding some photographs and passes it on to another friend and so on," he says.

Other findings:

- 23% buy movies in digital format
- 35% buy music on MP3 files
- 25% buy music on mobile devices
- 39% watch TV on the internet
- 23% watch TV on mobile devices
- 46% regularly use IM, 37% on a mobile device
- 29% regularly blog
- 28% regularly access social networking sites
- 22% connect using technologies such as Skype
- 17% take part in Multiplayer Online Role Playing Games
- 17% upload to the internet from a mobile device

Major Multitasking

If you try to add up all the hours people report spend online, consuming media, sending messages and so forth, you realize that if those people have jobs or go to school, they must be multi-tasking. More important for anybody whose business touches advertising, online advertising spending lags time spent by users on their media. Over time, that gets rectified as advertisers move more money in an online direction.

Hence Google's interest in the mobile Web.

FTTH: No Business Case or No Investment Case?

British Telecom has to this point been unwilling to spend heavily on a new fiber to the home network for the UK. Even UK regulators have agreed with the thesis that clear evidence of demand, sufficient to provide a payback, is lacking.

"No one would be more delighted if a commercial incentive emerged that enabled us to fiber the nation," says Peter McCarthy-Ward, BT director. "We are not facing large numbers of people today who are constrained by their bandwidth."

BT also faces intense investor resistance. Everywhere service providers have pondered widesparead FTTH, investors have made their displeasure clear by hammering equity prices of the companies that have done so.

What does seem clear is that in cases where a national, or other units of government, do not subsidize FTTH programs heavily, the investment case is questionable, even if the strategic value might outweigh even the near-term pro forma. Investors might not appreciate the replacement of copper access networks with optical fiber networks, when the immediate outcome is simply a replacement of lost voice revenues with new service revenues made possible by the existence of the fiber.

But that's a better outcome than sustained decline, which might be the outcome if the upgrades are not made.

FTTH makes clear business sense, even if it does not always seem to make immediate investment sense, in markets where a national government is not heavily subsidizing the program.

Apple to Bid for 700-MHz Spectrum?

Technology pundit Mark Stephens insists Appls is going to bid for 700-MHz spectrum, most likely in concert with Google and possibly two additional partners brought in to lessen the amount of capital each partner has to kick in. So far, all we know is that Google will submit an opening bid at the reserve price. But Google has the ability to bring in other partners.

Perhaps Apple has decided it likes the recurring services revenue approach to life. Perhaps getting a portion of recurring revenues has whetted appetite for getting 100-percent of the recurring revenues (shared with the other partners, of course)?

Up to this point, "services" such as iTunes were simply a way to sell iPods. iPhone is the first product in Apple's history where recurring services revenue was a huge part of the business model, even though selling the devices obviously is primary. Like all other consumer products manufacturers and software providers, Apple knows that services are becoming a bigger part of the overall value proposition for any "product."

Can it be that access and services built on access are seen as a bigger part of Apple's future? One wonders. At least, Stephens does. Perhaps the other Stephens (Randall) also is wondering what is afoot. Wouldn't it be a shock if Google was not simply using the 700-MHz bid as leverage to get what it wants (openness) from the wireless service providers?

Broadband Access Revenue: Bad News

Broadband access penetration might be climbing just about everywhere. Unfortunately, it looks like revenue is going to fall significantly, if Yankee Group analyst Vince Vittore is right. He projects Digital Subscriber Line revenue, which represents the overwhelming share of global revenue, is set to fall precipitously.

You might think fiber-to-home (OLT)revenue or cable modem revenue (CMTS) is poised to take up the slack. Vittore doesn't think so.

It looks like broadband access is turning out to be a product just like the Internet: useful, ubiquitous, necessary and something service providers can't make much money on.

European VoIP Market Soars

Though VoIP might largely be driven by cable companies in the U.S. market, the 22 million-plus VoIP subs in the European market bear witness to dramatically different market dynamics. In part because of robust local loop unbundling rules, independent broadband competitors have had quite a field day, both as providers of broadband access and VoIP services.

In the French market, for example, France Telecom (Orange) is "the number two provider of VoIP in the world," says Carlos DeSilva, France Telecom director. "In France, 30 percent of all calls are VoIP and it is used by about eight million customers."

Teens IM; Adults Send Email

About 25 percent of surveyed respondents send IMs from their cell phones, including one in three (32 percent) teens, according to the second annual AP-AOL Instant Messaging Trends Survey.

Keyboards make a difference, it seems. So do social networking services and the IM providers themselves, all of which now support IM-over-mobile capabilities. All of the major instant messaging services also let users have their instant messages forwarded directly to their cell phones when they're on-the-go. In addition, IM users are instant messaging from within their social networking profiles.

Workplace use also is becoming commonplace. More than one in four (27 percent) users say they use instant messaging at work. Further, half of at-work IM users say that instant messaging makes them more productive at work, a 25 percent increase over last year.

More than half (55 percent) of teen IM users have used instant messaging to get help with their homework. This is a 17 percent increase over last year. Meanwhile, 22 percent of teens say they have sent an IM to ask for or accept a date.

Forty-three percent of teen IM users say they have used instant messaging to say something they would not say to someone in person. Teenage girls are more likely than boys to do so. Nearly half of teenage girls surveyed have used instant messaging to say something they would not say in person, compared with just over a third of teenage boys.

Teens today are more likely to upload photos (42 percent in 2007 vs. 34 percent in 2006) while instant messaging. They are less likely to conduct online research for school (57 percent vs. 63 percent) or update their blog or social profile (33 percent vs. 42 percent) while sending IMs.

Nearly three in four teens (70 percent) and one in four adults (24 percent) send more instant messages than emails.

IM users tend to engage in multiple online activities while sending instant messages. Checking email is the most popular activity among eight in ten adult and teen IM users. After email, adult IM users most often conduct online searches (49 percent), while teens say they like to research homework assignments online (57 percent).

Nearly four in five (79 percent) at-work IM users say they have used instant messaging in the office to take care of personal matters. One in five (19 percent) IM users say they send more instant messages than emails to their co-workers and colleagues.

CLECs Touch Few Buildings in 6 Verizon Markets

By now, you'd think there would be significant optical fiber pulled to commercial buildings in major and secondary markets, even though you'd suspect it is tough getting fiber in outlying suburban strip malls, for example. But it appears optical fiber connections to commercial sites remains a significant work in progress. In six Verizon markets, for example, all competitors to Verizon put together can reach but a small fraction of sites.

Limited Fiber in 6 Verizon Markets

In disclosing for the first time its own facilities-based access to buildings in the New York market, XO Communications provides evidence of just how tough the high-bandwidth metro access business remains.

Specifically, XO has its own facilities in place at just 0.01 percent of all commercial buildings in six markets Verizon serves, and in which Verizon seeks further deregulation of its wholesale obligations.

XO Communications's data on alternate access facilities is consistent with GeoResults data showing the total on-net building presence, XO says. In aggregate, competitors serve only 1.49 percent of commercial buildings in the six markets.

XO Communications also says that even in the areas where Verizon central offices have the highest density of alternate high-capacity facilities, competitors have slight access to most buildings, reaching a bit more than four percent of commercial buildings only in Virginia Beach, Va.

In Boston, less than 1.5 percent of commercial buildings have alternate facilities-based access, even in the areas with the highest density of alternate providers. In Philadelphia and Providence, R.I., less than one percent of commercial buildings have competitive access facilities.

At least one-third of all wire centers in five of the six MSAs have no competitive provider lit fiber at all. In Pittsburgh, nearly 80 percent of all wire centers have no competitor lit fiber connecting any commercial buildings.

Google will Bid for 700-MHz Spectrum

Google plans to submit at least an initial bid for 700-MHz wireless spectrum, the Wall Street Journal reports. There is some thinking that with Verizon's declaration of willingness to open its network to any technically-compliant device, as well as similar open access provisions for any winner of 700-MHz C block spectrum, Google has less need to acquire its own spectrum to ensure an open environment for wireless Internet services.

Google also is working with Sprint and T-Mobile on open devices and applications on those wireless networks, plus Clearwire for WiMAX service. Given all of that recent development, there simply is less need for Google to own spectrum simply as a way of ensuring an open environment.

Sprint Turns Down $5 Billion

Sprint Nextel Corp. has rejected a $5 billion investment by South Korea's SK Telecom Co. and buyout firm Providence Equity Partners Inc. that would have brought back former Chairman Tim Donahue to run the mobile-phone company, according to Bloomberg.

The investment group reportedly proposed buying Sprint securities that would later convert into equity for 20 percent to 30 percent more than the current stock price.

Sprint's board apparently didn't meet with Donahue or the investors before turning down the deal, nor does it appear SK Telecom and Providence were interested in a hostile takeover.

Sprint Stands Alone

Now that Verizon Wireless has selected Long Term Evolution as its fourth-generation platform, and if Sprint continues with its WiMAX fourth-generation network platform, prospects for CDMA are dim in the U.S. market.

Of course, there always is the possibility that Sprint might reverse course and abandon WiMAX. But Sprint Nextel at the moment really stands alone in the platform area. It runs the Nextel iDEN network that no other major carrier supports and CDMA-based 3G that Verizon says it will abandon.

It is hard to imagine T-Mobile adopting anything other than LTE, so it appears CDMA is at a deadend in the U.S. market.

Verizon to Dump CDMA for 4G

Verizon Wireless will base its fourth-generation mobile broadband network on LTE – Long Term Evolution – the technology developed within the Third Generation Partnership Project (3GPP) standards organization and based on GSM.

The selection of LTE means Verizon wants to align itself with the scale opportunities the global standard will provide, rather than extending its existing CDMA platform.

Verizon and Vodafone have a coordinated trial plan for LTE that begins in 2008. Trial suppliers include Alcatel-Lucent, Ericsson, Motorola, Nokia-Siemens, and Nortel. Discussions with device suppliers have expanded beyond traditional suppliers such as LG, Samsung, Motorola, Nokia, and Sony Ericsson, as consumer electronics companies anticipate embedded wireless functionality in their future products.

Users won't see 4G for several years, however, so there's no need to worry about existing CDMA equipment. The decision does call into question how much actual developer interest there will be in Verizon's new "open" CDMA platform, however.

XO Preps FMC Service

XO Communications and Sotto Wireless will begin trials of a fixed mobile convergence solution in Seattle. The Unwired Office integrates customers’ fixed and wireless communications services into a single platform with one smart phone that can be used in the office or on the go for voice, email and Internet access as well optional IP desk phones.

The Unwired Office includes a business phone system, broadband network access and mobile phone service. Features include a high-speed dedicated Internet access; hosted private branch exchange system; individual smart phones with one telephone number for office and mobile calling, wireless email and messaging; optional IP desk phones; and anywhere coverage through in-office Wi-Fi networks and wireless service. In addition, the service enables businesses to transparently extend the office phone system to the home or branch office by using existing cable or digital subscriber line broadband services.

The service uses dual-mode smart phones from Nokia, such as the Nokia E61i, that feature both office Wi-Fi and cellular network connectivity options, full keyboards, and productivity applications. The hybrid wireless capabilities allow employees to use the Nokia smart phones to make calls over Wi-Fi networks and use cellular networks when employees are away from the office.

Online Time up 24%

User time spent online is up 24 percent over about the last year, according to Compete data.

3G iPhone Next Year

Make your plans accordingly.

Will Google Bid?

The deadline for filing an application for the 700-MHz auction is Dec. 3. The actual auction starts Jan. 24; the names of the bidders will be disclosed on Jan. 14.

Prediction: Google will submit a bid of $4.6 billion. But maybe no more than that, and the winning bid will certainly be higher. Now that Verizon has agreed to open up its mobile network to any compliant device or software, and having already gotten working agreements with Sprint, T-Mobile and Clearwire, Google might not need to secure spectrum simply to ensure that its open approach to the mobile Web has a place to develop.

European Commission, FCC Disagree on Competition

As U.S. competitive local exchange carriers and cable companies await key decisions from the Federal Communications Commission, the quantitative tests of "effective competition" are key. And on that score the FCC and the European Commission do not see eye-to-eye. In the video arena, the FCC targets the 30-percent market capture level as denoting "effective competition." In the voice services area the test seems to be 20-percent share loss by incumbents. The EC doesn't even think 50-percent loss of market share by incumbents is sufficient.

The disparities in thinking about what marks "effective" levels of competition leaves at least some room for new thinking on what measures might be required to stimulate even more robust levels of competition. In mass markets, 30 percent quite often is the share held by the market leader.

Verizon Wireless Takes Reasonable Gamble

One might argue that Verizon Wireless is gambling with its whole business model in allowing use of technically-compliant devices and software on its network next year. But one can point to the experience of wireless operators in Europe, who have used this "open" model for years, to see it is not so dangerous.

In fact, Verizon gains more than it might potentially lose, just about any way you want to spin the matter. First off, it gets great press for breaking the "closed" mobile model on a voluntary basis. Also, it is betting, likely reasonably, that the overwhelming mass of buyers still will prefer the old model of "discounted phone, two-year contract."

Verizon also uses the CDMA platform, which already means there is less handset choice than possible on a GSM network, since the GSM market is so much larger, globally. Verizon just might stimulate a bit more handset and software choice by going open.

Also, open is inevitable. The 700 MHz spectrum requires such device and software openness, so it is coming to the market, in any case. Verizon might as well "look good" rather than resisting the inevitable.

Open also means Verizon has a shot at creating a more robust developer community, a helpful asset indeed as more innovation moves to the software realm.

There's very little, if any, downside and lots of upside. Not since AT&T launched its "Digital One Rate" has any leading mobile provider taken a step that will reverberate throughout the whole industry. Sometimes, innovation is not just something small companies pull off. Sometimes very large companies do it as well. And maybe, sometimes, only a very-large company can cause a major change. On occasion, innovation may require the push only a very-dominant firm can supply. This appears to be such a case.

$2.4 Billion CLEC Decision Near

Sometime between now and Dec. 5th, the Federal Communications Commission is slated to make decisions that could significantly raise wholesale access and transport tariffs in six markets, including Boston, New York, Philadelphia, Pittsburgh, Providence, and Virginia Beach.

Customers can anticipate an additional $2.4 billion in extra charges for communications services, according to a study by QSI Consulting, if the rules are relaxed.

Basically, Verizon argues that market competition in each of the six markets is equivalent to that found in the Omaha, Neb. market, the benchmark used by the Federal Communications Commission to deregulate wholesale access rules and rates that have been favorable to competitors.

Up to this point, competitors in the six markets have been able to buy wholesale access and transport at rates below “retail” special access rates. Should Verizon prevail, it would be free to raise prices as it sees fit, with the likely result that wholesale rates would rise to just about what the retail special access rates are.

QSI estimates increased telecommunications expenses incurred by consumers for retail mass market, enterprise, and broadband access services would be $1.054 million, $747 million, and $565 million.. This amounts to a rate increase of $114 annually for an average household, QSI says.

Users in New York would wind up paying as much as $1.4 billion extra. In Philadelphia costs could rise $345 million; $380 million in Boston; $104 million in Virginia Beach and $177 million in Pittsburgh.

Consumers would wind up paying as much as $1 billion more for services; enterprises $751 million and broadband access users $565 million.

Opponents of the plan tend to think they have done what is needed to make the FCC commissioners aware of how woefully undeveloped access competition is in the six markets. But one never knows.

“The concern is that though the numbers are clear, there are media issues also on commissioner minds,” says Covad VP Angela Simpson. The danger is that the forbearance issue might wind up being a bargaining chip as commissioners grapple with the broader media deregulation issues.

Metro Ethernet, Optical Access: Still Far to Go

In the enterprise high-capacity access markets, one has to distinguish between the financial and operating markets. Of late there has been renewed interest in the financial value of scarce optical assets, particularly in smaller markets.

But the allocation of new capital to the access business, if welcome, is not the same thing as deployment of capital to support alternate optical access facilities to the places most businesses are located, which is, simply, in the larger markets.

There is no “silver bullet” in the optical access market; just determined, steady, slow progress in lighting new buildings with at least one fiber cable. To be sure, global carriers very much want to connect large enterprise locations with 1 Gigabit-per-second to 10 Gbps optical connections.

The problem sometimes is that such connections don’t exist, or sometimes simply that sourcing such facilities is laborious because there are so many small providers in local markets. The problem for a global carrier is simply the need to source really high bandwidth access all over the world, easily.

In part, it’s a Layer One issue. In the U.S. market, for example, only 12 percent of business sites have fiber connectivity. Only 20 percent of North American cell sites have fiber connectivity.

That explains the continuing attraction wireless and Ethernet-over-copper alternatives represent. To be sure, programs such as Verizon’s FiOS will solve those problems for consumers, and almost incidentally for many branch office, small office or smaller business executives.

In the second quarter, for example, Cogent Communications added 1,208 on-net connections, up 53.5 percent from the 787 added in the first quarter. In the third quarter Cogent added 30 buildings and expects to have added 100 on-net buildings by the end of the year.

The company expects to do so again in 2008, adding 100 new buildings to its network.

“As of September 30, 2007, we had 1,189 buildings directly connected to the network, representing over 520 million square feet of rentable office space, out of an addressable inventory in North America of about 6.2 billion square feet,” says Dave Schaeffer, Cogent CEO.

“We are currently utilizing a little bit less than 22 percent of the lit capacity in our network,” says Schaeffer, illustrating the issue nicely: fiber isn’t the problem, access to customers with fiber is an issue.

At the end of June Time Warner Telecom had 7,884 buildings connected on its own facilities. At the end of September the company had 8,109 buildings on network, an increase of about 225 buildings, or about three percent. On an annual basis, on-network buildings increased about 19 percent.

RCN has something in excess of 800 buildings on network. Optimum Lightpath has about 2,500 buildings on network with fiber connections.

Nationwide, there are some 95,000 fiber-fed buildings, says GeoResults. And of course, compounding the problem is the fact that lots of the fiber access to lit buildings is in a common cable sheath, no matter who the retailer of record is. For many desirable buildings, the issue is that most of the suppliers actually use fiber in the same cable sheath.

There is progress. It simply is progress of the persistent, gradual sort.

The point is to separate the legitimate financial plays—rolling up and aggregating optical access assets in tertiary markets, such as Zayo Bandwidth is doing, from the operating situation, which continues to be that optical connections to more buildings is the gate.

One would think optical connections to wireless towers are an obvious, slam dunk sort of opportunity. With broadband demands growing rapidly, and locations so easy to identify, replacement of copper-fed T1 or microwave connections, the typical solution these days, would seem to be a fairly easy business proposition.

There are perhaps 2.2 million wireless base station sites globally, including 250,000 in North America alone. Assume half those base stations use wireless backhaul, while the other half use leased T1s or optical connections.

The Chinese market is unusual in the sense that most of China Mobile’s base stations already are fiber connected. Observers tend to note that in Europe, the Middle East or African markets, it wouldn’t be unusual to find that 60 percent of connections use microwave technology while 25 percent use optical connections and just 15 percent or so are based on copper E1 connections.

In the U.S. market, perhaps 10 percent to 20 percent of towers and other transmitting locations use fiber connections, accounting for 25,000 to 50,000 optical backhaul locations. And though microwave backhaul is popular in other markets, it rarely is used in the U.S. market.

That suggests as many as 225,000 wireless tower sites, or as few as 200,000, are fed by T1 connections over copper media. Depending on which carrier is involved, backhaul can represent 20 to 40 percent of recurring operating cost.

Verizon and at&t obviously are in position to use their other assets to slice this cost of doing business, while Sprint Nextel and T-Mobile obviously face higher costs. But the fiber access opportunity isn’t necessarily contingent on replacement of copper-fed T1s with optical replacements.

Indeed, voice works pretty well when the backhaul is based on T1 technology, so carriers might well not want to complicate their operations by moving all that traffic over to optical access. It might in fact make just as much sense, or more sense, to use the optical facilities for the rapidly-growing IP traffic demands, leaving T1 facilities in place for voice.

In other words, use the Time Division Multiplex network for voice traffic that is highly sensitive to latency, and use optical Ethernet for bursty data traffic. Of course, thinking is bound to change once any appreciable amount of usage and revenue is generated by video.

At some point, optical will be the best choice. The issue is when that will happen, and what the optimal choices are in the meantime. The point is that optical Ethernet, though the long-term answer, doesn’t cleanly address all the operational issues carriers think they face.

Encapsulating TDM traffic for Ethernet transmission worries carrier technologists for any number of reasons, for example.

The bottom line is that optical Ethernet, and business optical access, continues to grow every quarter. It just isn’t the sort of transformation that can happen much faster, given the need to balance revenue from the first customer account with the cost to construct an optical lateral connecting that customer.

In the old days, when carriers were the primary customers, matters were simpler. One simply built out to carrier hotels, data centers and key central offices, knowing that most of the high-bandwidth termination demand would be at such locations. That isn’t so easy when the customer base primarily is enterprise customers.

Verizon Wireless Goes Open

In a historic move, Verizon Wireless says it will provide customers the option to use wireless devices, software and applications not offered by the company. Verizon Wireless plans to have this new choice available to customers throughout the country by the end of 2008.

In early 2008, the company will publish the technical standards the development community will need to design products to interface with the Verizon Wireless network. Any device that meets the minimum technical standard will be activated on the network. Devices will be tested and approved in a $20 million state-of-the-art testing lab which received an additional investment this year to gear up for the anticipated new demand. Any application the customer chooses will be allowed on these devices.

“This is a transformation point in the 20-year history of mass market wireless devices, one which we believe will set the table for the next level of innovation and growth,” says Lowell McAdam, Verizon Wireless president and CEO.

That isn't to say Verizon will stop bundling devices, plans and features, as it believes most consumers prefer to buy that way. Still, Verizon is bowing to the inevitable. Open wireless networks are coming.

One has to say that Google already is winning much of what it seeks: an open mobile Internet.

New BlackBerry Consumer Phone

MultiMedia Intelligence projects worldwide unit shipments of multimedia feature-rich mobile phones will exceed 300 million units in 2008, outnumbering shipments of TV sets.

Multimedia phones have at least 1 megapixal image capture, MP3 audio, video playback, Java, USB, Bluetooth, 16-bit screen color, QVGA resolution, WAP and MMS. Revenue from these handsets will be over $76 billion.

Numbers that large are a reason why Research in Motion will be launching new consumer-focused devices in the first quarter next year. The 9000 series is described by Carmi Levy, an analyst at AR Communications Inc. , as "the future of the BlackBerry franchise," a complete breakaway from the device's business roots. Instead, the new series targets the consumer space served by the Pearl and Curve models.

"The 9000 is supposed to be a touch-screen device, very similar in form factor to the iPhone," Levy says. "Which means that it is not an enterprise-friendly device."

The 9000 series will break from the traditional half-screen, half-keyboard look of the BlackBerry. The handsets will also incorporate an upgraded multimedia system, along with the standard push email capabilities.

Levy speculates that RIM will introduce the 9000 series in the first quarter of next year.

Among the updates will be "a Curve with WiFi," according to Levy. These devices may have other updates like GPS location tracking and higher resolution on-board cameras as well.

GDrive: Cloud Computing

Google apprears to be prepping a storage service that would let users store online essentially all of the files they might keep on their local hard drives, according to reporting by the Wall Street Journal. Users would gain mobility, remote backup and simple Web access to their information from virtually any broadband-connected device.

For Google, getting people to store data online makes it easier to get them to use productivity and other applications online. The possibly unanticipated impact is that enterprise computing architectures might change in this direction as well, as improbable as that may seem.

Cloud-based computing arguably is easier to manage and better adapted for supporting remote, traveling and dispersed workers, which is more the case every day.

Google is trying to let users upload and access files directly from their PC desktops and have the file storage behave for consumers more like another hard drive that is handy at all times, say the people familiar with the matter.

Of course, one limitation of such an Internet-based storage service is offline access.

Google is hoping the new storage service will help tie together some of its other services through a single search box, allowing a single search by keywords to find privately stored files, regardless of whether they're accessed through Picasa, Docs or a software program running on the user's computer.

Google appears to be moving toward being able to "store 100% of user data."

Test Confirms: Vista is a Slug Compared to XP

Windows XP Service Pack 3, the update scheduled to release next year, runs Microsoft Corp.'s Office suite 10 percent faster than XP SP2, Devil Mountain Software, a performance testing software company says. That's not the biggest news.

According to Devil Mountain, Windows XP SP3 is also considerably faster than Vista SP1. "None of this bodes well for Vista, which is now more than two times slower than the most current builds of its older sibling," company executives say.

EU Will Study Targeted Advetising: Much Hangs in the Balance

Targeted online advertising, an important revenue driver for all sorts of media and mobile services, is going to get serious regulatory scrutiny from European Union regulators next year, according to Astrid Wendlandt, Reuters reporter. At stake is the viability and robustness of media revenue models based on targeted messages, obviously key for Web sites such as Facebook, search providers, online media companies and mobile service providers alike.

The European Union's Article 29 Working Party already has ordered Google to curtail the amount of time it stores past Web searches to 18 months.

The EU's moves are a salient reminder that Internet services, especially media and content services and applications, increasingly are falling under the purview of regulators. Some have argued that Internet communications should be free of such rules. More important are regulations affecting content and media services. Historically, regulators have decided whether communications were legal, and under what terms. Now regulators essentially will be deciding what content and media forms are legal, and under what terms. One can argue that all regulators are doing is protecting privacy. It is more than that. Regulators also will be deciding "what" the basis of a new business can be; "who" can be a part of it and "how big" new media might become.

Skirmishes over "VoIP" will pale in comparison.

Massive Mobile VoIP Use by 2012

Who will massively introduce mobile VoIP? Mobile carriers themselves, says Dean Bubley, Disruptive Analysis president. In fact, some 250 million VoIP over mobile accounts will be in service by 2012, he argues. Analysts at Analysys seem to agree, arguing that wireless VoIP end users will outnumber wired VoIP users in the near future, as shown in the graphic.

Conversely, dual-mode mobile devices that work both on wireless networks and Wi-Fi will have been eclipsed, he argues. As for independent providers of VoIP over third generation mobile networks, get ready for something of the same thing that has happened to Vonage, he essentially argues.

In other words, as the mobile carriers increasingly move to provider VoIP as an alternative to legacy Time Division Multiplex services, it will increasingly be tough for independents to make a go of it, much as competition from cable has squeezed Vonage and other independents in the U.S. market.

Independents do have a window of opportunity, though, since the majors haven't yet moved.

Though some will find the analysis disturbing, Bubley's predictions fit well with the past history of technology innovations in the global telecom industry. That is to say, innovations at first are brought to market by upstarts. At some point, it becomes crucial for the majors to adopt, and they do.

Bubley's analysis rests on a couple of simple assumptions. Since mobile carriers are migrating to all-IP networks, voice necessarily will be in the form of VoIP. Either that, or keep running a parallel TDM voice network. The coming IP networks also will operate in more bandwidth-efficient mode than a circuit-switched network, possibly in the range of 100 percent to 200 percent, he argues. Given demands for more data bandwidth, that will be compelling.

Then there's the attraction of IP-enabled features not possible with TDM. Also, mobile providers will want to collapse multiple networks and switching fabrics. Just as wireline networks are moving to IP Multimedia Subsystems, so wireless operators, who initially were the impetus for the creation of IMS, will do so. And that means IP-based voice.

Unlocked German iPhone: 999 Euros

Deutsche Telekom, after being sued by Vodafone over availability of unlocked iPhones, will offer the device for 999 euros ($1,483) without requiring a two-year exclusive contract with its T-Mobile unit.

T-Mobile changed the rules after Vodafone won a court injunction that bans T-Mobile from selling the iPhone with contracts or the "SIM lock" that prevents the phone from working on another network.

Apple and Orange have the same issues in France.

gPC from Wal-Mart, Everex

Wal-Mart will sell a $200 Linux-powered desktop built by Everex and running Google applications. The Everex gPC runs Gmail, Google Docs & Spreadsheets, Google Calendar, Google Product Search, Google Blogger, Google YouTube, Google Maps, Google News, Meebo (instant messaging), GIMP (image editing), Firefox, Xing Movie Player, RhythmBox, Faqly, Facebook, Skype and OpenOffice.org 2.2.

The device is seen as an impulse buy. First-time users and grandparents, perhaps. Or, as will happen, as test platforms for people who already have full-featured PCs, but want to experiment with Linux apps and cloud computing. In some cases, people might just use it as a communications and Web apps platform.

Besides green, the “g” stands for the gOS, the Ubuntu 7.1 Linux desktop developed by an open source startup of the same name. “The gOS is an alternative operating system that makes it apparent that Google is your entire computing experience,” said gOS founder David Liu.

DT Channels BT: Will Others Follow?

Telcos have not in the past had much success as providers of enterprise system integration and management services. That may be changing as the business of system itnegration begins to look a lot more like advanced communications. BT has been forceful about transitioning in this way. Now Deutsche Telekom (DT) may make a bid to buy IT services giant EDS (EDS).

Telcos and mobile services providers are increasingly becoming IT providers, either directly or as integrators or aggregators of IT functions that they then deliver to their customers. Similarly, large software providers are moving towards "software as a service." And what is communications but "software as a service."

BT was ahead of the curve on this trend.

Vodafone Blocks T-Mobile iPhone Sales

Vodafone has obtained a restraining order in Germany against T-Mobile's exclusive deal to sell iPhones.

Europe has fair-competition laws that are designed to allow consumers choice. So Vodafone might be hoping its lawsuit will help it get its own rights to sell the iPhone. It wouldn't be the first time an iPhone deal has run into complications. In France, Apple has to supply unlocked iPhones, despite Apple's objections, because of a French law requiring carriers to offer unlocked as well as locked phones.

Jajah Direct Launches: no PC or Web Connection Needed

Jajah Direct, a new service from Jajah, now allows users to place global calls using any phone and local access numbers, without the use of a Web connection to set up the calls. The actual charges will vary based on carrier policies on "local" calls. If, for example, a caller can reach a "local" number charged as a "free" call, then the global calls are "free." In other cases the charge is the normal per-minute "domestic" call rate plus an international surcharge.


Users of Jajah Direct will dial a local Jajah access number in their city, and then dial the number they want to call. Jajah connects the user directly using VoIP. After the call, the caller will receive a unique local number for the contact, which can be stored for direct dialing.


Each user will get an unique local number for the particular contact. When the user dials the unique local number, the Jajah server compares this number with the data available in the server database to generate the number that the person wants to call, so long as the calls are placed within the Jajah local access market.


Jajah will initially offer the local number facility in ten U.S. cities. It also will offer the feature in London, Berlin, Rome and Tel Aviv. The company plans to add more local numbers in the next few weeks.

Google Buying Skype?

So the latest rumor is that Google is trying to buy Skype. While the move makes a certain sense, this might be a trial balloon of the sort often floated by investment bankers eager to get some deal fees.

Mobile Carriers Will Dominate VoIP

Who will massively introduce mobile VoIP? Mobile carriers themselves, says Dean Bubley, Disruptive Analysis president. In fact, some 250 million VoIP over mobile accounts will be in service by 2012, he argues. Conversely, dual-mode mobile devices that work both on wireless networks and Wi-Fi will have been eclipsed, he argues. As for independent providers of VoIP over third generation mobile networks, get ready for something of the same thing that has happened to Vonage, he essentially argues.

In other words, as the mobile carriers increasingly move to provider VoIP as an alternative to legacy Time Division Multiplex services, it will increasingly be tough for independents to make a go of it, much as competition from cable has squeezed Vonage and other independents in the U.S. market.

Independents don have a window of opportunity, though, since the majors haven't yet moved.

Though some will find the analysis disturbing, Bubley's predictions fit well with the past history of technology innovations in the global telecom industry. That is to say, innovations at first are brought to market by upstarts. At some point, it becomes crucial for the majors to adopt, and they do.

Bubley's analysis rests on a couple of simple assumptions. Since mobile carriers are migrating to all-IP networks, voice necessarily will be in the form of VoIP. Either that, or keep running a parallel TDM voice network. The coming IP networks also will operate in more bandwidth-efficient mode than a circuit-switched network, possibly in the range of 100 percent to 200 percent, he argues. Given demands for more data bandwidth, that will be compelling.

Then there's the attraction of IP-enabled features not possible with TDM. Also, mobile providers will want to collapse multiple networks and switching fabrics. Just as wireline networks are moving to IP Multimedia Subsystems, so wireless operators, who initially were the impetus for the creation of IMS, will do so. And that means IP-based voice.