Carphone Warehouse Blames Wireless for Fixed Broadband Sales Dip

You might not be surprised if a broadband access provider blames either housing or economic sluggishness for lower than expected unit growth, in the U.K. or U.S. markets. So it's probably no big deal that Carphone Warehouse blames a housing slowdown for lower take-up of additional broadband lines.

But note this tidbit: Carphone Warehouse also says "mobile broadband sales" are partly to blame for lower fixed broadband sales, warning it expects lower revenue next year if the trend continues.

So the question logically arises: are some U.K. consumers substituting wireless broadband connections for fixed connections?

Execs Know Change is Coming; Just 30% Claim Insight

There's no question global telecom service provider executives know big changes are coming. There's universal agreement that new revenue sources will displace voice as the industry mainstay.

There's wide agreement that traditional voice revenues will shrink for a variety of reasons. A shift of some usage to Web-mediated or IM-mediated providers and applications is one factor. But so are other IP-based and enhanced versions of voice communications that will substitute for legacy voice. Higher-fidelity voice is one example, say researchers at Telco 2.0.

What also remains clear is that just 30 percent of executives claim to know "quite well" the additional needs users may have for new voice and messaging products. At this point, that's refreshing. The industry has been surprised by the biggest innovations in demand on a fairly regular basis.

Mobile wasn't thought to be such a big deal. But mobile accounts now surpass landlines in many countries. Text messaging emerged from nowhere. So executives thought multimedia messaging would be big as well. It hasn't worked out that way.

Global executives were certain 3G would create huge new revenue streams. So far it hasn't. So there's nothing wrong with an attitude of openness to innovations that might develop, for demand that could exist, and for applications with revenue potential one might not suspect.

If history teaches us anything, it is to anticipate the unexpected.

Comcast Upgrades Sacramento, Davis, Roseville and Placerville Calif. Cable Modem Speeds

Comcast is doubling its highest Internet speeds for residential customers in the Sacramento, Davis, Roseville and Placerville areas to download speeds of 16 megabits per second and upload speeds of 2 Mbps.

Customers who already get Comcast's highest-speed service, which offers 8 Mbps downloads and 1 Mbps uploads, will be automatically upgraded to the faster service at no charge. The automatic upgrade to the new higher-speed service begins June 31.

Comcast offers two other, lower-tier services of 4 and 6 Mbps. Those customers would need to sign up for Blast! to receive the higher speeds.

Comcast and other cable operators typically conduct such market-by-market upgrades when competing against higher-speed telephone company offers. AT&T is a factor, but in Roseville, SureWest Communications offers a 10 Mbps Ethernet access service broadly to consumer customers.

Mobile Transaction Processing: $1.9 Billion

The market for mobile digital commerce services grew to $1.9 billion in 2007, say researchers at S2 Data Corp.

Digital commerce service providers process the financial transactions that monetize premium content from music, video and gaming companies over the mobile operator's network.

By 2012, the market for mobile digital commerce services will grow to $1.9 billion.

Operators are seeing data revenue exceed 30 percent of total service revenue as the ring tone market shifts from a primary to a partial revenue stream in a premium content mix that includes ringback tones, games, full track downloads and mobile video, S2 says.

Tolerance for Email Outages?

Oddly enough, though many users will tell you that email is more important than voice, they also seem more tolerant of email than voice outages.

Most organizations put up with periodic outages and most seem to tolerate that state of affairs.

But email seems to benefit from different expectations, in particular the store and forward use model.

The fact that voice mail is the same sort of experience doesn't seem to detract from the possibility of a synchronous session at least part of the time.

Curious, don't you think?

WiMAX Threatens 3G, Fixed Wireless

WiMAX provides the right mix of
features and pricing to appeal to consumers, though business users will provide more of a challenge, say researchers at In-Stat.

The commercial user frequently requires ubiquitous coverage, which will be an issue initially.

"While early WiMAX network coverage will not be as large as 3G cellular, it will be adequate to appeal to consumers," says Daryl Schoolar, In-Stat analyst.

"When respondents were presented with
service examples and picked the one they most preferred, the one representing WiMAX was picked more than two-to-one over the one representing 3G cellular data, he says

Respondents are very interested in a wireless broadband service that
will allow them to connect multiple devices under a single service
plan, Schoolar notes.

Respondents also say they want a service that can meet both their at home and away Internet needs.

For this reason, fixed broadband operators are vulnerable to losing subscribers to WiMAX.

Survey respondents reported increased usage of public wireless broadband between 2006 and 2007, with expectations for further increases in 2008.

Belgacom Eyes Cable

A growing strategic reality in the global telecom business is the need to "go out of region" to fuel growth. Belgacom, for example, is offering €420m to the cable companies and municipal shareholders of the Belgian cablenet Interkabel.

In a statement the incumbent telco said that its offer was €70m more than had been made by its rival Telenet and 40 percent more than the upfront payment offered to the municipalities.

In this case there is the additional tactical consideration of buying customer base and revenue that is denied a key in-region competitor.

But make no mistake: organic growth is slow, tedious work these days. Leaps occur mostly through acquisition.