Boston Tops "Good for Telecommuting" List

Boston is the top U.S. medium-sized or large city for telecommuting, according to a new survey of 3,600 workers in 36 markets.

The survey, commissioned by Microsoft Corp., examined urban areas based on factors including the percentage of workers who say their jobs can be done from outside the office; the percentage of companies with formal work-from-home policies; the extent of support from bosses for working from home, as gauged by workers; and the extent of technological support provided by employers to enable working from home.

Most respondents said they were more productive when working from home. The top complaint listed was the lack of face-to-face interaction with colleagues.

Fewer than half of the companies surveyed had telecommuting policies. Within those companies that did have such policies, a little more than a third of workers took advantage of the opportunity.

Those workers listed achieving work/home balance, saving on gasoline and avoiding long commutes as their top reasons for telecommuting.

As for where they did work outside the office, many employees listed family vacation spots as a top choice. About a quarter of telecommuting workers said they set up operation in coffee shops. Some 10 percent worked from doctors’ offices.

The increase in telecommuting is being driven by the economy, which has made companies less willing to relocate staff, and by technology, which makes remote work lots easier.

After Boston, top telecommuting cities were:

Raleigh-Durham, N.C.
Atlanta
Denver
Kansas City, Mo.
Richmond, Va.
Austin, Texas
New York
Sacramento, Calif.
Portland, Ore.

source

FCC to Propose Spectrum for "Free or Low Cost" Broadband Access

The Federal Communications Commission appears to be ready to license some spectrum, as part of its proposed national broadband plan, for free or very-low-cost access. It is not clear whether the agency envisions giving a single national operator the entire frequency block, whether it will license the spectrum for free or for fee, or whether the plan mirrors other proposals that have been advanced.

FCC statement

The FCC has provided no additional details, but the thought is not new. Outgoing Federal Communications Commission Chairman Kevin Martin in 2008 had pushed for action on a plan to offer free, pornography-free wireless Internet service to about 95 percent of the country, using about 6 MHz of spectrum in a block of about 25 MHz. The licensee would have been free to create a revenue-generating plan using about 19 MHz.

The FCC's proposal mirrored a plan offered by M2Z Networks, which has been proposing
 providing free, wireless, family-friendly service at speeds of 512 kbps, providing a basic and relatively slow 384 kbps for downloads and 128 kbps for uploads.

M2Z Networks had proposed using AWS-3 spectrum in the 2155-2180 MHz band.

Advertising revenue would support the free service, while M2Z also proposed offering faster "for fee" services at speeds up to 3 Mbps.

M2Z also has said it would pay the government about five percent of revenues from such a service.

Cisco Announces 322-Terabits per Second Router

To support more bandwidth consumption at the edge of the network, one needs to supply more bandwidth in the core of the network. For that reason, Cisco has announced its new CRS-3 Carrier Routing System (CRS), offering three times the capacity of the Cisco CRS-1 Carrier Routing System, which operates at 92, where the CRS-3 operates at up to 322 Terabits per second.

The device offers more than 12 times the traffic capacity of the nearest competing system, Cisco says.

The Cisco CRS-3 offers operational expense savings and up to 60 percent savings on power consumption compared to competitive platforms, Cisco says.

New Taxes on Amazon in Colorado; Amazon Stops Supporting Colo. Sales Associates

Economists are uniformly agreed on one essential fact of economic life: when you raise the price of some product, you get lower sales. That suggests lower sales for Amazon in Colorado, since the state has now imposed new taxes on Amazon sales associates in the state.

One can argue about the utility and fairness of sales taxes on Internet commerce. But it is hard to argue that sales will be under greater pressure now that the prices for virtually all Amazon products now are going to cost buyers more.

Amazon says the problem is that the Colorado law increases regulatory compliance burdens in an attempt to induce Amazon to collect sales taxes, something it says it will not do.

For that reason, Amazon will stop paying commissions to Colorado-based associates for providing leads that turn into sales, and will shift such payments to partners in other states, or will sell directly from the Amazon site.

"As we repeatedly communicated to Colorado legislators, including those who sponsored and supported the new law, we are not opposed to collecting sales tax within a constitutionally-permissible system applied even-handedly," Amazon says.

"The US Supreme Court has defined what would be constitutional, and if Colorado would repeal the current law or follow the constitutional approach to collection, we would welcome the opportunity to reinstate Colorado-based Associates," Amazon says.

Associates in Colorado have had their accounts closed as of March 8, 2010.


North Carolina and Hawaii also have levied similar taxes on sales of Amazon products made from affiliated in-state Web sites. The taxes apparently do not cover sales made directly from Amazon's own site.

"The sad irony of this issue is that the 'Amazon Tax,' as the North Carolina General Assembly calls it, will not collect any taxes; it will only cause lost revenue for North Carolina businesses," says Bob Butler, BestThinking.com CEO, a former Amazon affiliate based in Cary, N.C.


New Taxes on Amazon in Colorado

What Future for Telecom Business of 2015 or 2020?

The telecommunications industry has experienced more change in the last decade than in its entire history, says IBM. Consider that, in 1999, only 15 percent of the world’s population had access to a telephone; by 2009, nearly 70 percent had mobile phone subscriptions.

So where will the industry be in five years, in 2015? While nothing is certain, forecasters at the IBM Institute for Business Value say they see four possible outcomes, and none of them offer rosy futures.

(click image for larger view)

In fact, IBM's scenarios likely mean further, and major, industry consolidation at a very minimum. The more-radical alternatives include fundamental industry restructuring in ways that separate network operations from retail operations.

In some of the scenarios where radical industry restructuring occurs, today's service providers might find themselves competing against device manufacturers or even today's suppliers of network infrastructure.

The key observation is that IBM presents a range of five-year scenarios that all involve significant pressure on service provider profit margins or gross revenue, or both. Further service provider consolidation is the least disruptive change in industry structure that could happen.

In half of the most-likely scenarios, the industry is structurally separated into wholesale network services operations and separate retail operators.

Keep in mind IBM believes it will take only five years for one of these scenarios to develop.

In one scenario, which IBM calls "survivor consolidation," consumer spending for communications drops, leading to industry "stagnation or decline."

In this rather-bleak scenario, developed market operators have not significantly changed their voice communications and "closed" connectivity service portfolios and also have failed to expand horizontally or into new verticals.

That will trigger an Investor loss of confidence in the telecommunications sector, which produces a cash crisis and leads to industry consolidation.

In an alternate scenario IBM calls "market shakeout," carriers are structurally reshaped into separate wholesale and retail businesses, and the market is further
fragmented by government, municipality and alternative providers.

In this scenario private capital is available only to dense urban areas. Telecom provider growth occurs in large part through sales of services to business partners.

In a third scenario called "clash of giants,"  carriers consolidate, cooperate and create alliances to compete with "over the top" providers and device manufacturers or even equipment suppliers.

In a fourth scenario IBM calls the "generative bazaar," open access infrastructure leads to more competition from "asset light" and over the top competitors.

It is easy to dismiss the level of change the last 10 years has wrought. It might be easy to dismiss the level of change IBM believes can happen in just another five years. As always, the forecast might be too aggressive in terms of its timetable.

The major implication, though, is that the telecom industry might well be a very-different sort of business by 2020, if not by 2015. If you look at revenue sources, it is virtually certain that in developed markets, less revenue--in some cases far less revenue--will be earned from voice and text services.

More revenue will be earned from broadband services, and possibly from business partners rather than end users.

Arab Phone Lines Continue Decline

Lower use of fixed voice lines is not a phenomenon limited to North America, Western Europe or Japan, it appears.

Surveying 20 fixed network operators in 15 Arab countries, the Arab Advisors Group finds 27.8 million fixed line subscriptions in use at the end of September 2009, down from 29.2 million at year end 2008, a drop of 4.6 percent.

Globally, wireless stands at 67 percent penetration, according to the International Telecommunications Union, compared to 18 percent fixed voice line penetration.

That means there are about four mobile accounts in service for every fixed line. In the broadband access area, there already is 9.5 percent penetration of mobile broadband, globally, compared to 7 percent penetration of fixed broadband access, the ITU says.

Any way one looks at the matter, it increasingly is a wireless world.

Seasonally Adjusted, 5% Job Growth in 2nd Quarter, Manpower Finds

Seventy-three percent of companies polled in a new Manpower survey said their will not hire employees in the second quarter. Though 16 percent report they will increase hiring, eight percent will cut, for a net gain of eight percent.

On a seasonally adjusted basis, hiring will increase at about five percent of businesses surveyed. That is up from a decline of two percent a year ago, Manpower says.

That 73 percent of firms plan no hiring is a record-tying high in the history of the poll, Manpower says.

The leisure & hospitality industry has a strong outlook and is hiring. So is the professional and business services sector.

The news tends to reinforce the views of economists and the Congressional Budget Office that U.S. unemployment will stay close to 10 percent though the middle of 2010.

That will almost certainly constrain consumer spending and activity in the housing market, suggesting a sluggish recovery.

There had been some hope, particularly early in the current quarter, that business activity had begun to pick up sharply. It turns out that companies were replacing depleted inventory and that core GDP was not improving in any measurable way, says Doug McIntyre, 24/7 Wall Street columnist.

McIntyre is skeptical the latest attempt at stimulus will work, either. The latest "jobs" bill will focus on direct credits for businesses that hire, more state aid, and more infrastructure investment, says McIntyre.

The theory is that these plans will mainline capital to the place where the employment problem is most acute–small and medium-sized business which tend to have limited access to credit, he notes.

But tax credits for hiring do not improve employment if companies see no increase in the demand for their products and services, he says.

The good news is that we are working our way out of the great recession. The bad news is that it appears to be a tough, dogged slog upwards.