Nearly 1/4 of VoIP Installs Require Rework

Which is why Tektronix's Minacom division recommends loopback testing when doing a VoIP install. Also, with the complexity of in-home audio-video-PC-networking systems increasing, we wouldn't be at all surprised if telco and cable technicians start having to spend more time on first visits, with a devilishly high rate of return visits for rework, despite more advanced testing.

A telco or cable VoIP service is a traditional managed service, for the most part. A customer in-home network running Wi-Fi, VoIP, broadband, video moving between PC and TV, plus PC devices and fixed-mobile integration of handsets is a local area network supporting multiple applications and devices. Setting up a LAN of this type requires more work, and is more tricky, than a managed service with one network termination and then one or two pieces of customer premises equipment (video decoder and ATA, for example).