Monday, November 27, 2006

You Probably Already Knew This...

...but enterprises now are interested in mobiity solutions for external customer-facing and internal efficiency reasons. Still, the single most important reason for equipping employees and associates with mobility support is to respond to customer inquiries faster, say researchers at Aberdeen Communications.

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Will AI Fuel a Huge "Services into Products" Shift?

As content streaming has disrupted music, is disrupting video and television, so might AI potentially disrupt industry leaders ranging from ...