Tuesday, July 8, 2008

Hosted Business VoIP Seats: Long Ways to Go

Ike Elliott over at Telecosm has completed a partial survey of business VoIP seats now in service. It's a tough number to come up with and is not exhaustive. But it is instructive.

The issue some of us have raised is whether hosted VoIP ever will be a business bigger than legacy Centrex was, in which case market saturation could come at about 33 million seats in service.

Ike's respondents do not represent the whole universe, but are instructive. We have a long ways to go before we can answer the question of how big hosted business IP telephony will be.

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