On average, 70 percent of of small and medium business execitives recently surveyed say they spend 17.5 hours each week addressing the pain points caused by communications barriers and latencies, according to a global study sponsored by Siemens Enterprise Communications and conducted by SIS International Research. If Siemens results are typical, mid-sized organization personnel might be wasting as much as 40 percent of their available time dealing with communication latencies of one sort or another. Most small businesses probably will not agree, but communications inefficiency obviously scales with organization size.
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