Cox Communications ranks highest in data service satisfaction among small and medium business customers while Qwest Communications ranks highest among large enterprise business customers in the same category.
Cox Communications leads the small and mid-size business segment, performing particularly well in five of six factors: performance and reliability; sales representatives/account executives; billing; cost of service; and customer service. Verizon follows Cox Communications in the segment rankings.
In the large enterprise business segment, Qwest ranks highest in customer satisfaction, receiving highest ratings from customers in five of six factors: performance and reliability; sales representatives/account executive; billing; cost of service; and offerings and promotions. Verizon also follows Qwest in the segment rankings.
Thursday, June 19, 2008
Cox, Qwest Ranked Highest for Data Communications Services
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Subscribe to:
Post Comments (Atom)
How Much Will AI Compute Grow to 2030, Compared to Electricity Consumption?
A report by the International Energy Administration estimates data centers accounted for around 1.5 percent of the world’s electricity cons...
-
We have all repeatedly seen comparisons of equity value of hyperscale app providers compared to the value of connectivity providers, which s...
-
It really is surprising how often a Pareto distribution--the “80/20 rule--appears in business life, or in life, generally. Basically, the...
-
One recurring issue with forecasts of multi-access edge computing is that it is easier to make predictions about cost than revenue and infra...
No comments:
Post a Comment