Thursday, October 30, 2025

Can OpenAI Exceed All Prior Enterprise Software Market Shares?

If OpenAi does manage, by about 2030 or 2031, to earn $100 billion or so in annual revenues, it might at that point be supplying up to a third of all enterprise software revenues, if one attributes its platform and ecosystem revenues to the "enterprise" category.


Some will argue that makes little sense, since ChatGPT right now is consumer oriented. But the analogy is the Microsoft platform, where even consumer revenues are underpinned by enterprise use cases (software licenses are sold to device suppliers, not directly to consumers, even when consumers buy the appliances).


And if OpenAI does reach such lofty (for now) sales figures, it will be on the back of total platform revenues, not just chatbot revenues.


Enterprise IT Segment

2024 Annual Revenue (USD)

Description

IT Services

$1.5 trillion

Includes outsourcing, consulting, operations & maintenance, cloud migration, and cybersecurity .

Enterprise Software

$280–320 billion

Covers CRM, ERP, business intelligence, content management, and supply chain systems .

IT Hardware

~$140 billion

Includes server, storage, and data center equipment .


That would be an unprecedented level of market share, as the global leaders in enterprise software tend to have mid-single-digit market shares. 


Segment

Leading Vendors

Market Share Estimates (2024/2025)

Enterprise Software (total)

Microsoft, SAP, Oracle, Salesforce, IBM

Each holds low to mid-single-digit percent market share globally. Microsoft and SAP are typically top 2 or 3 by revenue .

ERP (Enterprise Resource Planning)

Oracle, SAP, Microsoft

Oracle (6.5%), SAP (6.5%), Top 10 vendors jointly 26.5% market share .

CRM (Customer Relationship Management)

Salesforce, Microsoft, Oracle, SAP, Adobe

Salesforce (26.1%), Microsoft (5.9%), Oracle (4.4%), SAP (3.5%), Adobe (5–6%) .

Cloud Infrastructure Services

Amazon AWS, Microsoft Azure, Google Cloud

AWS (30%), Azure (20%), Google Cloud (12–13%), together >60% global share .

IT Services

Accenture, IBM, Tata Consultancy, Infosys, Cognizant

Each between 2–5% of global services revenue, with significant fragmentation .


No comments:

Yes, Follow the Data. Even if it Does Not Fit Your Agenda

When people argue we need to “follow the science” that should be true in all cases, not only in cases where the data fits one’s political pr...