Of course, a continuing problem is that there is not universal agreement on the minimum, or core, or common features a "UC" solution represents.
Friday, February 25, 2011
Cloud or Unified Communications or Something Else?
Communications industry personnel are not always noted for creating snappy, easily understood product or service names. "Unified communications" might be a case in point. Granted, it is in some ways a tough, perhaps overly-elastic concept to put across. A recent survey of providers shows more than a little variety, made more complicated by the new "cloud" appellation.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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