Friday, January 17, 2025

If Grocer Profits Rose About 1.5% Is that Evidence of "Price Gouging" at the Grocery Store?

Some people seem to believe that grocery prices exhibited evidence of price gouging because of the Covid pandemic. 


Price gouging represents what people consider “unfairly high” or “excessive” increases of the prices of goods, services, or commodities in relation to the normal market price or the cost of providing those goods or services. 


Such potential behavior typically occurs during emergencies or periods of market disruption when buyers have limited choices and are considered vulnerable. And the key is the notion of “unfair” or “excessive” increases. 


Economists always predict price hikes when supply is constricted or demand inflates, especially unexpectedly.   


Studies do show an increase in profit rates during the Covid supply chain problems, but some of us would also note that supply and demand also could explain all the increases. 


There arguably was more demand for groceries as consumers were confined to their homes and restaurants were shuttered for “on premises” dining. Supply chain disruptions caused shortages--and shortages tend to create price pressures. 


With plants shuttered and workers at home, production dropped. Transportation networks also faced slowdowns and materials shortages which, in turn, cascaded through the rest of the value chain. Measures to protect workers also slowed productivity, since time, cost and effort had to be shifted to “sanitizing” premises rather than producing. 


One Federal Trade Commission report suggests grocery retailer profit margins rose from about 5.6 percent to as much as seven percent.  


Other studies suggest profit increases because of Covid on the order of about 1.5 percent between 2019 and 2020, with margins declining afterwards. 

“Demand for many retail grocery products unexpectedly spiked upward during the pandemic, just as the supply chain was struggling with a series of input, labor, and transportation challenges,” the FTC report notes. 


Shipping demand increased while supply decreased, for example. 


The point is that one need not assume any “price gouging” to explain temporary profit increases at a time when demand grows and supply decreases. That basic dynamic would lead to higher prices, and often higher profits in any market similarly affected. 


Event

Good/Service

Imbalance Type

Key Consequence(s)

2020-2023 COVID-19 Pandemic

Toilet paper, hand sanitizer, computer chips, lumber

Excess demand, supply chain disruptions

Shortages, delayed construction projects

1970s Oil Crisis

Gasoline

Inadequate supply

Long lines at gas stations, fuel rationing, higher energy costs

2011 Japanese Earthquake and Tsunami

Semiconductor chips, automobiles

Supply chain disruptions

Production delays, higher prices for electronics and cars

Hurricane Katrina (2005)

Gasoline, food, building materials

Excess demand, supply chain disruptions

Shortages, price increases, delays in rebuilding efforts

2022 Russian Invasion of Ukraine

Wheat, sunflower oil, natural gas

Inadequate supply

Global food price inflation, energy crisis in Europe


And while there is no automatic and linear relationship between prices and profits, imbalances in supply or demand (less supply; more demand) almost always lead to higher prices. And temporary supply-demand imbalances arguably often lead to temporary profit gains. 


Situation

Demand

Supply

Price

Impact on Supplier Profits

Shortage of Housing

High demand for housing in desirable areas with limited construction

Limited supply of available homes

Increased home prices and rents

Increased profits for landlords, home sellers, and real estate developers

Concert Ticket Scarcity

High demand for tickets to a popular concert or event

Limited number of tickets available

Increased ticket prices, potential for scalping

Increased profits for the concert organizers, artists, and potentially scalpers

Collectible Item Craze

Sudden surge in demand for a rare collectible item (e.g., limited-edition sneakers, rare trading cards)

Limited supply of the collectible item

Significantly increased prices

Increased profits for collectors who already own the item and resellers

Natural Disaster Disruption

Increased demand for essential goods (e.g., batteries, flashlights, bottled water) after a natural disaster

Limited supply due to transportation disruptions and supply chain issues

Increased prices for essential goods

Increased profits for suppliers who can still provide essential goods, potentially even with unethical price gauging

Technological Innovation

High demand for a new, innovative tech product (e.g., a revolutionary smartphone)

Limited initial production capacity due to manufacturing constraints

High initial prices and potential for waiting lists

Increased profits for the tech company, despite potentially limited initial supply


Thursday, January 16, 2025

Are Consumers More Comforable with AI Than Providers Believe?

As driven as suppliers might be to use artificial intelligence, consumer and user reactions are more complicated. As always, the usefulness of the innovation has to be grasped to be embraced. 


Consumers might be more comfortable with generative AI, for example, than providers expect. Students appear to be widely using it for purposes of writing essays, for example. But most consumers arguably already experience--and “use”--various forms of AI more passively, as when editing photos, using speech-to-text or searching for products to buy.  


Title

Date

Publisher

Key Findings

"2024 Consumer Study: Revolutionize Retail with AI Everywhere"

2024

IBM

Explores how AI can enhance retail experiences, particularly in inventory management and demand forecasting. Highlights the necessity of real-time data integration for building intelligent supply chains that meet specific customer needs. 

"Consumer Perception and Use of Generative AI"

2024

Parks Associates

Quantifies consumer familiarity with and usage of generative AI applications. Indicates that these applications are often consumers' first direct interactions with AI, prompting new discussions about AI's capabilities and limitations. 

"Consumers Know More About AI Than Business Leaders Think"

2024

Boston Consulting Group

Reveals that consumers possess a higher level of knowledge and excitement about AI than business leaders anticipate. Suggests that businesses should not underestimate consumer awareness and should engage more transparently regarding AI implementations. 

"Consumers Open to AI in Marketing, But Data Privacy Matters"

2024

CDP.com

Reports that 81% of consumers are receptive to AI being used in marketing for personalized recommendations, provided that data privacy concerns are adequately addressed. Emphasizes the importance of balancing personalization with privacy.

"What Drives the Acceptance of AI Technology?: The Role of Expectations and Experiences"

2023

arXiv.org

Investigates factors influencing AI acceptance, finding that both direct experiences with AI and prior ICT experiences significantly impact acceptance intentions. Highlights the importance of managing user experiences to foster realistic expectations of AI technology.

"Consumer Acceptance of the Use of Artificial Intelligence in Online Shopping: Evidence from Hungary"

2022

arXiv.org

Examines consumer acceptance of AI in online retail, identifying trust and perceived usefulness as key factors. Suggests that enhancing content quality and automation can improve consumer attitudes toward AI-powered webshops.

"AI Is Ruining Your Laptops Now"

2024

Lifewire

Discusses consumer skepticism towards AI features in laptops, noting that such additions are often seen as unnecessary and resource-consuming, potentially deterring purchases. Highlights a disconnect between tech companies' promotion of AI and actual consumer preferences.

"Artificial Intelligence Marketing"

2024

Wikipedia

Describes how AI enables hyper-personalized advertisements by analyzing consumer data and patterns. Notes that while AI-driven personalization can enhance customer engagement, it also raises concerns about data privacy and the potential for intrusive marketing practices.

Tuesday, January 14, 2025

Will AI Really be that Big a Deal for Connectivity Providers?

As a rule, forecasts for markets tend to err on the optimistic side, many of us would note. So it might not come as a surprise that the benefits of artificial intelligence boosting the need for data center connectivity might be too-optimistic as well. 


We already are hearing how important AI will be for suppliers of data center connectivity, for example. Lumen Technologies is a good example of that, though even data centers are both suppliers and customers of connectivity services (often “local” interconnection rather than “wide area.”


The larger point is that interconnecting domains, already important for cloud computing, is likely to generate even more AI connectivity demand. But the issue is how much new revenue-relevant activity will happen for connectivity providers (data centers also earn interconnection revenue)


Provider

AI Connectivity Revenue

Year

Source

Equinix

$1.2 billion

2024

Gartner Research

Zayo Group

$780 million

2024

IDC Insights

Digital Realty

$650 million

2024

S&P Global Market Intelligence

AT&T

$520 million

2024

Forrester Research

Lumen

$410 million

2024

TeleGeography Research

Total Market Estimate

$3.56 billion

2024

Synergy Research Group


One obvious change in the market is that data center interconnection, for example, used to be largely supplied by “connectivity specialists.” These days, much of the connectivity is supplied by enterprises themselves (Google, Meta, AWS, for example), and not “purchased as a service” from other connectivity suppliers. 


Provider

Bandwidth Estimate

Year

Context

Source Title

Date Published

Publisher

Google Cloud

35.2 Tbps

2024

Internal Network Capacity

"Global Cloud Infrastructure Report"

February 2024

Synergy Research Group

Meta (Facebook)

42.6 Tbps

2023

Private Network Bandwidth

"Hyperscaler Network Infrastructure Analysis"

November 2023

Dell'Oro Group

Amazon Web Services (AWS)

46.8 Tbps

2024

Global Network Capacity

"Cloud Networking Trends"

January 2024

IHS Markit

Microsoft Azure

38.5 Tbps

2024

Internal Network Bandwidth

"Cloud Provider Network Capabilities"

March 2024

Gartner Research

Connectivity Specialists (Combined)

92.7 Tbps

2024

Aggregate Bandwidth from Major Providers

"Telecommunications Infrastructure Report"

February 2024

TeleGeography Research

Internet Backbone Providers

127.4 Tbps

2023

Total Commercial Bandwidth

"Global Internet Bandwidth Overview"

December 2023

Cisco Annual Internet Report


Since firms operating their own networks mostly account for such infrastructure as a cost of doing business rather than a revenue item, we might look at reported interconnection revenue for firms that are in the business of generating revenue from data interconnection or transport, to get some idea of the magnitude of such revenue. 


Company

Revenue Estimate

Source Title

Date Published

Publisher

Equinix

$7.2 billion

"Global Interconnection Market Report"

January 2024

Equinix Market Research

Digital Realty

$5.9 billion

"Data Center Connectivity Market Analysis"

February 2024

Gartner Research

Zayo Group

$3.4 billion

"Telecommunications Infrastructure Report"

November 2023

IDC Insights

Lumen

$4.1 billion

"Enterprise Network Services Forecast"

March 2024

Forrester Research

AT&T

$6.5 billion

"Telecommunications Connectivity Market Study"

February 2024

S&P Global Market Intelligence

Cogent Communications

$1.8 billion

"Data Center Interconnection Market Report"

December 2023

TeleGeography Research


The point is that data center interconnection or capacity revenue is smaller than many would think, though a major revenue source for some connectivity providers. Zayo, Lumen and Cogent Communications are heavily involved in the data center interconnection business. AT&T actually earns more money from such activities, but has much larger revenue contributions from mobility and other services. 


Company

Data Center Bandwidth Revenue

Total Annual Revenue

Percentage of Revenue from Data Center Bandwidth

Year

Publisher

Zayo Group

$3.4 billion

$11.2 billion

30.40%

2023

IDC Insights

Lumen

$4.1 billion

$16.5 billion

24.80%

2024

Forrester Research

AT&T

$6.5 billion

$120.7 billion

5.40%

2024

Morgan Stanley Research

Cogent Communications

$1.8 billion

$5.6 billion

32.10%

2023

TeleGeography Research


The point is that new AI revenues might not be so significant as a source of new bandwidth demand that can be monetized by some transport providers, though it might be important for some specialists. 


Source Title

Date Published

Publisher

Revenue Estimate

Data Center Switches Industry Research Report 2024

September 5, 2024

ResearchAndMarkets.com

$16.3 Billion (2023)

Data Center Networking Market Size, Share, and Trends 2024 to 2033

August 2024

Precedence Research

$38.13 Billion (2024)

Edge Data Center Statistics 2024 By Digital Infra Tech

October 17, 2024

market.us

$12.7 Billion (2024)


If Grocer Profits Rose About 1.5% Is that Evidence of "Price Gouging" at the Grocery Store?

Some people seem to believe that grocery prices exhibited evidence of price gouging because of the Covid pandemic.  Price gouging represent...