Mediacom Upgrades to 20 Mbps

Anybody who thinks high-speed Internet access is not being offered to rural customers should take note: Mediacom Communications, which serves 1,500 non-metro communities scattered throughout 23 states, is upgrading its top of the line 15 Mbps service to 20Mbps downstream, 2Mbps upstream, by the end of June 2008.

That isn't to say rural penetration is as high as it is in urban or suburban areas, or that the number of providers is greater or that speeds are higher.

It is to say that rural providers know they've got to do better, and most executives at most companies have plans to upgrade.

Analysts Knock New Clearwire

Some financial analysts don't like prospects for the new Clearwire, says Eric Savitz Barron's writer. Savitz notes that Citigroup’s Michael Rollins dropped his rating on Clearwire to "sell" from "hold," because the stock now trades at a “substantial premium” to fair value, which he puts at $13 a share, down from a previous estimate of $17.

Skype Competitor? Carrier Voice Peering?

AT&T, in conjunction with some 10-15 incumbent telecom carriers, said to include British Telecom, Deutsche Telecom and NTT among them, is plotting to launch a Skype competitor, according to ThinkEquity analyst Anton Wahlman.

It's a speculation at this point, but note that BT has discontinued its original BT Communicator and is rolling out a new soft client on May 28, which removes free calling functionality to people who are not users of the new BT soft client, using BT broadband access.

At the very least, the move suggests an attempt to tie soft client use to BT's broadband access service, which also would be a logical move for any broader consortium of carriers. Basically, it would be a big move into voice peering.

Some observers say carriers will have a hard time creating such a venture. Others say disruption, even to such a popular application as Skype, is less a hurdle than many think.

To answer the obvioius objection that carriers will not want to cannibalize their own long distance calling revenues, the requirement to buy broadband access from one of the participating peering members is the answer. Lost revenues on global long distance hopefully are balanced by increased uptake and reduced churn for carrier broadband offerings.

TalkPlus Next for Dead Company List?

Om Malik says TalkPlus is in danger of tanking. Michael Toepel, who was the CEO, recently left after the company failed to get new investment to keep it going, Malik notes.

Cbeyond Illustrates Channel Trend

Cbeyond's experience selling Microsoft applications and BlackBerry wireless services illustrates a trend in sales of telecom-related products. As it turns out, increased product complexity, and a broader range of new products, is leading to disproportionate sales results. To be specific, most of Cbeyond's application and wireless sales are made either by its direct sales force or by more-technical solution providers, rather than by Cbeyond's other channel partners.

That matches with what most service providers report: that IP services require more technical knowledge, and possibly more technology capabilities, than has been the case in the past. That portends changes in channel partners. Namely, more reliance on value-added resellers and value-added distributors, consultants and system integrators; less reliance on other partners.

Cord Cutters Now 14% of U.S. Adult Users

About 14 percent of U.S. adults are cord-cutters, using wireless-only voice, up from about 10 percent in 2006. The percentage of adults with landline phones also has dropped slightly to 79 percent from 81 percent over the same period, according to Harris Interactive.

Vonage: Better News

Vonage's financial performance in its most-recent quarter was better than it has seen in some time. Revenue was up 15 percent year over year and up four percent sequentially. The company reported positive operating income compared to a double-digit loss in the same quarter last year. Average revenue per user was up, both year over year and sequentially.

One might still question how well Vonage will do compared to cable VoIP customers, but the market is growing. According to Harris Interactive, VoIP use has increased to 15 percent of U.S. users.

Vonage also inked a deal with Covad allowing Vonage to offer a dual-play offer including 3 Mbps or 6 Mbps digital subscriber line service in addition to voice. It isn't immediately clear how many potential customers will want to use Covad's "voice optimized" access, but that will improve user perception of voice quality.

Vonage Holdings Corp. recorded revenue in its first quarter 2008 up 15 percent from $196 million in the first quarter 2007 and up four percent sequentially, driven by an increase in subscriber lines and higher average revenue per user. Vonage also reported a GAAP net loss of $9 million, down from a loss of $72 million in the first quarter 2007.

Adjusted operating income was $8 million in the quarter, a significant improvement from an adjusted operating loss of $58 million in the year-ago quarter.

Average monthly revenue per line in the first quarter 2008 was $28.85, up from $28.31 in the year-ago quarter and $28.19 reported in the fourth quarter 2007. Average monthly telephony services revenue per line for the quarter increased to $27.87, up from $27.36 reported a year ago and up from $27.42 sequentially.

On a per line basis, average direct cost of telephony services was $7.26, down from $8.03 in the year ago quarter and up from $7.11 sequentially.

Direct cost of goods sold was $22 million, up from $13 million in the year-ago quarter and $17 million in the prior quarter as the Company utilized a large portion of its remaining inventory of higher cost CPE devices. Direct marginn remained flat year-over-year at 65 percent.

Selling, general and administrative expense was $79 million, down from $91 million in the year-ago quarter, and flat sequentially.

Marketing expense for the quarter was $61 million, or 27 percent of revenue, down sharply from $91 million, or 46 percent of revenue, a year ago, and down from $63 million, or 29 percent of revenue, sequentially.

Marketing cost per gross subscriber line addition was $216 in the first quarter 2008, down from $273 in the year-ago quarter and $223 sequentially.

The company expects SLAC to increase in the second quarter, consistent with prior year seasonal trends. Vonage expects to gradually increase marketing expenditures in the second half of 2008 to accelerate growth but continues to expect the cost of acquisition to fall within $225-$250 for the full year 2008.

Vonage added 30,000 net subscriber lines in the first quarter 2008 and finished the quarter with more than 2.6 million lines in service.

Vonage also announced a relationship with Covad whereby Vonage will offer a DSL service to both residential and small business customers. The Company expects this new service, called Vonage Broadband, to be available to customers by the end of the year.

Average monthly customer churn increased to 3.3 percent in the first quarter 2008 from three percent in the fourth quarter 2007. The company says it believes it has improved customer service enough that lower churn will result, in the second quarter.