Wednesday, February 5, 2020
Big Changes in Product Strategy Must Come, for Fixed Network Service Providers
Friday, January 6, 2012
Verizon Fixed-Line Divestiture?
That would clear the way for some eventual combination of the wireless company with another partner. In recent years, Verizon's growth has been lead by its Verizon Wireless unit.
In many ways, such a decision would be driven by the simple economics of the landline business. By about 2016, it is conceivable that only half of U.S. households will be buying fixed line voice services. If you assume there are two dominant suppliers in most markets, and that market share is split evenly (it will probably be more like 60-40 or 70-30), then no single contender will have more than about 25 percent of homes passed as customers.
If you know anything about the economic of capital-intensive networks, you will sense the problem. A supplier builds a network reaching every location, then is able to generate revenue from only a quarter of the locations. That means 75 percent of the investment is simply stranded, unable to produce revenue.
That also means the 25 percent of users have to pay for all of the capital investment. And where the per-customer investment is that high, retail prices would have to be three to four times higher than if nearly everybody bought the product.
There are other products, though, including video entertainment, broadband access and other smaller revenue contributors that could include advertising and other services. That is a primary reason revenue will not fall as much as penetration would indicate.
It also would be reasonable to point out that few companies have Verizon's assets or problems. AT&T, for example, has vastly more scale in terms wired network customer base, and in a scale business, that makes a difference.
Also, Verizon's smaller footprint means it has a larger "out of region" opportunity than does AT&T, for example, in terms of "wired network services." In wireless services, AT&T and Verizon compete virtually head to head in all U.S. markets.
But Verizon has been signaling for some time that it might have new plans based on its new fourth generation Long Term Evolution mobile network. With some limitations, Verizon Wireless would be able to provide broadband access, voice and messaging to most consumers across the United States using only the 4G mobile network. Verizon Fixed-Line Divestiture?
Verizon already has business agreements with DirecTV to provide video entertainment, meaning Verizon Wireless could provide a quadruple play using only its wireless assets and business deals with other suppliers. Resale deals with leading cable operators
The challenging news here is the growing disconnect of sorts between the costs of a fiber to home network and the revenues that can be generated from deploying such a network, under competitive conditions.
That suggests we might once again hear calls for rather-substantial changes in regulatory framework that would somehow better "rationalize" competitor access to fixed networks. At some point, structural separation, robust mandatory resale and cable operator inclusion in such a framework will be on the agenda.
As important as facilities-based competition has been, there is a growing disconnect between investment cost and revenue opportunity for landline fiber networks, at a time when revenue growth is moving to a "mobile first" pattern.
Any future Verizon "divestiture" would be the first indication that matters are reaching a potential tipping point. Certainly there are continuing reasons to ponder the economics of the fixed network business.
By 2016, U.S. household voice penetration will be about 52 percent, according to Pyramid Research. And that will be the highest penetration rate in the world.
In the Asia Pacific region fixed-line voice will be used by 24 percent of households.
In Western Europe, 21 percent of households will have a voice line. Revenue, on the other hand, will grow, in aggregate, on the strength of broadband access services.
“According to our estimates, global narrowband line penetration of households decreased from 45 percent in 2007 to 37 percent in 2011, and it will decline to 27 percent by 2016,” says Sylwia Boguszewska, Pyramid Research senior analyst.
Fixed services in every region are losing ground fast to mobile services, with mobile data capturing an increasingly substantial share of total telecom revenue, she says.
In 2007, U.S. voice penetration was about 97 percent of households, and seems to have peaked about 2000.
So penetration will have fallen in about a decade and a half. Those sorts of changes seem to be more common these days, as the volatility of the business reaches new heights.
Nor would that be the first such change, at about that time frame. In 1997 long distance revenue represented about half of fixed line network revenue in the U.S. fixed-line market.
By 2007 long distance had fallen by half. At the same time, and over the same time period, mobile services had grown to represent half of industry revenue.
And it is revenue, more than service penetration or usage, that seems to be important. Pyramid Research also suggests that fixed line revenue will be stable, or even grow slightly, as penetration falls.
That will be due in part to new revenue sources such as video entertainment, one might argue, and higher spending for broadband access and related products.
At the same time, it has over the last decade also been clear that the enterprise customer segment has become more crucial, not only for Verizon Communications but for most other tier-one service providers. Verizon Fixed-Line Divestiture?
Some skeptics will note that such ideas, which spawn transactions, always get speculated about because there are firms that make a good living advising clients about such transactions.
While true, it also is true that the fundamental industry drivers change quite dramatically over time. In 1999, tehre still were "Personal Communications Service" and "Cellular" segments of the wireless business. These days, the term is never used, because there no longer is any distinction between what used to be thought of as "PCS," and "cellular" service. U.S. telecom in 1999
In 1999, there still was an independent "long distance" industry. There was a company named "WorldCom."
A company known as "America Online" had a $125 billion market capitalization. Other Internet service provider firms, including "@Home," had market valuations of $100 billion.
In 1999, reasonable people would have argued that newer contestants in the "local" telecom business, namely competitive local exchange carriers, had a bright and substantial future.
Cable TV companies did not provide voice services at a significant level. But AT&T owned TCI, the biggest U.S. cable company. As I recall, US West owned Media One, another leading U.S. cable company.
Against that backdrop, it might have appeared that the former "Baby Bells" would have a hard time competing. Just a bit over a decade later, many of the "upstarts" have disappeared. The differences between leading cable TV companies and leading telcos are mostly of a regulatory sort, rather than any fundamental differences in product line.
The point is that if, barely more than a decade ago, the largest U.S. long distance company could own the largest cable TV company, if the wireless business was still thought of as having distinct personal communications service and cellular segments, if whole segments of the business can virtually disappear (long distance), then all sorts of other changes are conceivable.
Verizon deciding it has to get bigger on a global basis, and get out of the landline business, is not unthinkable.
Thursday, April 5, 2018
Will Fixed Wireless Be a "Deploy at Scale" Choice for Telcos?
Wednesday, March 28, 2018
Internet Access Universal Service is Always an Issue for the Last 2% of Locations
Friday, May 25, 2012
Mayors Want FiOS, But "You Can't Always Get What You Want"
But the economics of fiber-to-home networks have never been especially easy. Verizon itself justified the FiOS network choice to investors by arguing a combination of benefits, including operating cost savings, would provide the payback.
But Verizon seems to have found the operating cost savings were not as large as hoped, and the incremental new revenue not large enough, to continue with the program. You can be sure that if FiOS were throwing off huge amounts of new cash, you couldn't keep Verizon from building as fast as it could.
The problem is that an argument can be made that major investments in all new fixed network infrastructure are questionable, at a time when a variety of reasons make wireless networks a clearly-better financial investment. Even proponents say the business case varies from location to location.
Observers are right to wonder about the impact on competition if Verizon continues to refrain from FiOS expansion. On the other hand, wireless does provide an important developing element of the competitive picture. Wireless might never be a full-fledged alternative to fixed network access.
But neither is it clear that the fixed network business case will remain where it is today. At least in principle, some shift in end user demand could boost the FiOS business case far beyond where it exists now.
The point is that promoting competition, a reasonable public policy concern, also has to take acoount of the fundamental economics of various approaches to providing broadband access. What we might prefer is one thing. The economics might dictate something else.
Wireless also has become a feasible alternative for broadband access in many areas, and for some use cases.
Nor is there much evidence that service providers are doing anything but increasing investment, globally. It also is true that industry revenue is growing, globally. The issue is where growth is occurring.
In the 10 years from 2005 to 2015, telecom service provider revenue has shown and will continue to show year-over-year growth every year except in 2009, Infonetics Research says.
With industry revenues expected to grow at a modest two percent a year, overall capital expenditure will thus remain stable (0.7 percent CAGR) for the foreseeable future, with growth coming from spending on equipment. But capex is shifting to mobile, globally.
Wireless access infrastructure, already accounting for 43 percent of total telecom infrastructure capex, will increase its overall share as spending continues to shift away from fixed infrastructure.
That has to raise questions about the long-term role, revenue and services suite to be offered by broadband fixed network operators. Not, it must be said, because demand will be lacking, but only because cable operators seem to be executing on their premise that they can deliver bandwidth more affordbly than fixed-line telcos.
Indirect evidence for that view comes from the A.D. Little analysis, which suggests that fiber to the home investment for very-high broadband will be “mainly” driven by non-telecom players.
In part, in some markets, that will be the case because 65 percent of all households with access to FTTH networks in Europe are on networks deployed by fixed-line incumbents. In other words, in Europe, much fiber investment already has been made. Where it has not been made, there likely are payback issues that make FTTH highly questionable.
So utility companies and alternative operators are expected to split the value chain as well as the financial investments, by forming innovative partnerships to invest in more fiber access, A.D. Little believes.
If cable operators continue to nibble away at available demand for fixed broadband, telcos will face the challenge of a radical rethinking of their business models and offerings.
If one assumes that broadband will underpin and drive most future revenue for fixed line providers, and if one assumes it is the cable companies who can do so at lower cost, telcos will face a challenging investment case, especially given the arguably better financial prospects in mobility and wireless.
Strategically, one might argue that, though expensive, a full fiber to home upgrade might be necessary. In some cases a fiber to neighborhood approach might be “good enough” as a bridging strategy over the medium term.
Either that, or a telco has to dramatically lower its operating costs to compete as a provider of lower-bandwidth solutions, with cable claiming the premium segments. That will not be an appetizing prospect for most telco executives, especially those without wireless assets.
FTTH is better, no doubt. But the business case remains challenging, especially where cable operators are able to boost bandwidth at much lower costs.
Tuesday, September 30, 2008
Fluid Cable-Telco Marketing Battles
Monday, July 13, 2015
Packet Loss is Chief Experience Degrader on Mobile Networks
Wednesday, December 6, 2017
Good News, Bad News for Telco FTTH
There is good and bad news in Cincinnati Bell’s latest report on its fiber to home adoption. In the first year of marketing, Cincinnati Bell gets about 30 percent of customers to buy. After about four years of marketing, the company seems to get about 50 percent adoption.
So the good news is that fiber to home internet access seems to compete well with cable modem services, after a few years, in terms of market share. In a two-provider market, the company roughly splits the internet access market with cable operators.
The bad news is that no telco yet has been able to demonstrate that its fiber to home efforts, or fiber plus other access platforms, are able to take market share leadership from cable companies.
In rough terms, the upgrade to fiber to home networks allows a telco to battle back to splitting the market with cable, instead of losing share to cable.
There appears to be additional upside in linear video revenue, though some might question the magnitude of those contributions, long term.
So though there are other ways to monetize such investments, the cautionary note is that even with high-performance FTTH networks in place, about the best any telco has been able to show so far is an ability to split the internet access market with cable.
No telco has shown an ability to dominate that market, after upgrading to FTTH. In the future, the business case could be challenged to a greater extent if new rivals emerge. Independent ISPs and mobile substitution are the prime examples.
If a new provider is able to gain 20 percent market share, that would limit telco and cable share to a theoretical maximum of 40 percent each. Some ISPs believe they will routinely do better than that, gaining perhaps 30 percent market share. Ting believes it can get as much as 50 percent share.
Calculating share can be difficult, as these days, “revenue generating units” often are the metric used to derive market share. And RGUs are different from “homes” or “locations.” EPB, the poster child for municipal networks, offers voice, video and internet, and claims 45 percent market share.
But it does so by counting RGUs and comparing that to homes in the service territory. Internet access share is likely closer to 27 percent.
Still, the point is that, in a growing number of consumer markets, there might be three sustainable suppliers, not just two. That will have important ramifications for potential market share.
The larger point is that, in a two-supplier market, FTTH seems capable of allowing a local telco to get as much as half the market for internet access services. That drops in a three-provider market.
FTTH really does help. But how much it can help depends in part on the number of contestants in the market.
Saturday, April 9, 2011
Verizon Wireless to eliminate one-year contract option on April 17th | BGR
In the European Community, regulators recently have decided to require one-year contracts, and some mobile providers already have begun to do so, perhaps because of the competitive situation in the United Kingdom. Vodafone trails behind both the T-Mobile/Orange joint venture, Everything Everywhere, and O2, and has been seeing competition from MVNOs at the low end. Retailer Tesco has been offering 12-month deals, for example.
Vodafone's one-year contracts start at £35 a month and so far come with four high end handsets - the HTC Desire HD, RIM BlackBerry Torch, Samsung/Google Nexus S, and the Nokia N8. Other models will also be included in the scheme as it evolves. Vodafone has had12-month terms for SIM-only contracts for some time.
There's no magic here. Consumers can pay full price for their devices and buy service with no contract. But most consumers want subsidized phones, and the two-year contract terms are set at levels that arguably simply recoup the cost of the subsidies. The one-year plans obviously represent less generous subsidies.
Thursday, May 14, 2015
What Options Does CenturyLink Have to Wring More Value Out of its Assets?
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