Tuesday, November 2, 2010

U.S. Smartphone Penetration Now at 28%

Smartphone penetration in the United States reached 28 percent in the third quarter of 2010, according to The Nielsen Company.

The growing popularity of smartphones like Apple’s iPhone, RIM’s Blackberry devices and a variety of Google Android-based models on the market has accelerated the adoption rate.

Among those who acquired a new cellphone in the past six months, 41 percent opted for a smartphone over a standard feature phone, up from 35 percent last quarter.

Mobile Couponing: Glass Half Full or Half Empty?

According to some predictions in 2009, mobile couponing was ripe for takeoff. While relatively few mobile users had redeemed a coupon through their phone, many were interested, and Yankee Group predicted an increase in the number of mobile coupons redeemed in North America in 2010 from 200,000 to 2.3 million.

But some might argue consumers have been slow to respond. Others might say redemption rates and actions are well above what might be expected from other sorts of campaigns.

According to a September 2010 survey conducted by OnePoll for mobile transaction network mBlox, fewer than 15 percent of US mobile subscribers have redeemed a mobile coupon. This is about twice the penetration Yankee Group found in 2009.

So is that a glass half full, or half empty? An active response of 15 percent is considered quite good for other types of campaigns. Some would point out that a coupon redemption rates ranging from one percent to three percent would not be unusual for other types of traditional coupons.

That might strike you as quite low, but 81 percent of the units purchased using manufacturer coupons came from just 19 percent of U.S. households during the twenty-six week period ended June 27, 2009, for example, according to Nielsen.
The most avid users, called “coupon enthusiasts,” are households that purchased 104 or more items using manufacturers’ coupons. The 10 percent of shoppers that fall into this category accounted for 62 percent of manufacturers’ coupon units. They also accounted for 16 percent of total unit sales making them a very attractive and important consumer target.

The Rise of the Gigabyte Phone

It might not seem obvious today, but we might soon be consuming nearly one gigabyte of data every month on our smartphones. That isn't much by wireline standards. But it is a pretty steep increase for smartphone users who have been consuming 200 megabytes a month or less.

Nor is it so much data compared to mobile broadband dongle usage, which might range about 2 Gbytes a month or so.

This is a similar growth pattern we saw on wired broadband networks; the faster the speeds, the more data we consumed.

The Times U.K. Lost 4 Million Readers to Its Paywall

Whether a content provider decides to put up a "paywall" or not is a business decision any company can make. Whether that is a good thing or not remains to be seen.

According to comScore, the Times UK website saw its online readership decline by four million unique visitors a month worldwide to 2.4 million, or a 62 percent drop.

Pageviews fell off an even steeper cliff, plummeting 90 percent from an estimated 41 million in May, 2010 to four million in September, 2010.

People did what you’d expect them to do when faced with a paywall at a news site. They said, “No, thanks” and clicked away to another site.

That doesn't necessarily mean the decision is wrong. The Times might be willing to trade higher subscriber revenues for lower potential ad revenue. But it has been a wrenching decision so far.

Smartphone Data Will Grow 700% Over 5 Years

Smartphone users are generating two thirds of total mobile cellular traffic worldwide despite the fact that only 13 percent of mobile subscribers use smartphones, according to Informa Telecoms & Media.

And as these smartphone users spend more time on the Internet, the traffic that each one generates (Informa calls it "average traffic per user") will increase by 700 percent over the next five years.

Informa Telecoms & Media estimates that average traffic per smartphone currently averages 85 MBytes per month.

Typical U.S. Mobile Ad Campaign is 2-3 Times Bigger than Similar European Campaigns

The United States is the second largest mobile advertising market in the world, behind Japan, Nick Lane, mobileSQUARED chief analyst says. In 2010, the US mobile advertising market will be worth $797.6 million, rising to $5.04 billion in 2015.

As with other forms of online advertising, most users exposed to ads do not actually "click" on mobile ads. (Click on image for a larger view of the data)

In and of itself, that is not a particular problem, as nearly all forms of advertising involve much "waste" (users are exposed who are not actually "prospects").

Because of the country’s vast population, the average mobile campaign spend is significantly larger than anything witnessed in Europe, for example. In the United States, the average mobile advertising campaign spend is between $75,000-100,000.

On average, creatives receive 10 percent to 15 percent of the budget which could total $15,000, for example.  In the UK for instance, the average creative budget would be approximately $5,000 maximum.

In the United States, this equates to a little under 8,000 mobile advertising campaigns, and an average of 21.8 new campaigns each day.


According to ZenithOptimedia, part of the Publicis Groupe, the US is set for a 2.4 percent increase in advertising spend to $151.5 billion in 2010, with global ad spend for 2010 expected to be worth $449.5 billion. For the U.S. advertising industry, mobile represents one percent of total spend.

Is "Times of London" Paywall a Success?

News Corp. says it has gotten 105,000 paying customers to the digital versions of "The Times" and "The Sunday Times of London" since it started charging for access to their Web sites in June 2010. Of course, the paper's website used to get three million unique viewers a month.

The company said “around half” of these were regular, active subscribers to the newspapers’ Web sites, iPad application or Amazon Kindle edition. The rest are occasional purchasers. Another 100,000 readers have activated free digital accounts that are included in print subscriptions to the papers, News Corp. said.

When it switched to a paid model, News Corp. estimated that the number of visitors to The Times and Sunday Times Web sites would drop by 90 percent.

In fact, traffic appears to have fallen by somewhat less. Nielsen, the media audience measurement agency, said last week that the average number of monthly unique visitors to the newspapers’ Web sites from Britain had fallen by 42 percent, to 1.78 million, in the third quarter, after the pay wall went up.

You have to draw your own conclusions about which model--paywall or not--makes more sense for a content provider. To the extent that News Corp. expected a 90-percent drop of visitors, the 42-percent drop is better than expected. But News Corp. also has an advantage: it publishes media such as the Wall Street Journal that arguably have high value and a readership for whom subscription prices are not generally an issue. That will not be case for most other print media.

Roughly 50,000 web-only paid subscription readers might be considered a success, or not, depending on how highly a media firm values reach and readership that create ad revenue, compared to direct subscription revenues that could come at the expense of ad potential.

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