With the caveat that early reported interests, tests, trials and investments in new technology such as artificial intelligence--especially those deemed important--will overstate the degree of actual deployment, telecommunications professionals say they are investing in machine learning, deep learning, generative AI, high-performance computing and digital twins or metaverse at rates that might surprise some observers, according to a survey sponsored by Nvidia.
Of course, technology investment is pursued in order to obtain some business advantage. According to surveyed professionals, those desired outcomes include better customer experience, productivity enhancements, better network operations cost savings and revenue growth.
Many respondents report non-zero changes (as would be expected). In terms of inputs, the report says “43 percent of respondents reported an investment of over $1 million in AI.” About seven percent of respondents claimed AI investments in excess of $50 million.
None of that should come as a surprise, given the attention executives now place on reassuring stakeholders that they are “doing something” about AI. In 2023, AI was mentioned in 394 earnings calls, representing nearly 80 percent of all Fortune 500 companies, according to Stanford University’s Human-Centered AI institute.
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