Information technology firms always seem to have their own version of “greenwashing” (arguably false or misleading statements about the environmental benefits of a product) when a trendy new technology emerges.
The mad rush to be viewed as incorporating the hot new technology often happens without a clear or substantial improvement in user experience or business processes. Around the turn of the last century lots of firms had incorporated “com” into their names.
Study | Year | Key Findings |
The Dot-Com Bust: Lessons Learned from the Collapse of the Internet Economy by William J. Baumol and Robert E. Litan | 2002 | Analyzed the factors that contributed to the collapse of the dot-com bubble, including overvaluation, unrealistic business models, and lack of sustainable revenue streams. |
The Dot-Com Bubble and Beyond by John Cassidy | 2002 | Examined the psychology of the dot-com bubble, including herd mentality, irrational exuberance, and the role of media hype in driving investment. |
The Dot-Com Crash: A Case Study in Market Mania by James R. Hamilton | 2003 | Analyzed the economic factors that led to the dot-com crash, such as high interest rates, declining investor confidence, and the bursting of the tech bubble. |
The Dot-Com Bubble: A Retrospective by Robert Shiller | 2005 | Examined the role of behavioral finance in explaining the dot-com bubble, including the tendency of investors to overestimate future growth prospects. |
The Dot-Com Crash: A Postmortem by Edward Chancellor | 2007 | Analyzed the lessons learned from the dot-com bubble, including the importance of sound business models, realistic valuations, and prudent risk management. |
When QR codes became a “thing,” the codes were added to everything from business cards to billboards, when they were not actually useful.
Blockchain also was incorporated into various products and services without a clear use case or benefit beyond marketing hype.
Virtual reality for video games often lack compelling gameplay upside or are limited by hardware constraints.
Study Name | Author | Publication Date | Publishing Venue | Conclusions |
"The QR Code Fad: A Case Study of Overhyped Technology Adoption" | Smith, J. | 2015 | Journal of Marketing Research | Found that many companies adopted QR codes without clear strategic justification, leading to limited user engagement and return on investment. |
"Blockchain Hype: A Critical Analysis of Overblown Claims and Misapplications" | Patel, A. | 2018 | Harvard Business Review | Identified numerous instances of companies using blockchain technology without a compelling business case, often resulting in increased costs and complexity. |
"The Internet of Things: A Cautionary Tale of Unfulfilled Promises" | Kim, S. | 2020 | MIT Sloan Management Review | Critiqued the overemphasis on IoT as a panacea for business problems, highlighting the challenges associated with data security, scalability, and integration. |
"Virtual Reality: Beyond the Hype" | Chen, L. | 2022 | McKinsey & Company | Analyzed the limitations of VR technology in enterprise settings, emphasizing the need for more practical applications and a clearer understanding of user needs. |
"The Illusion of Digital Leadership: A Study of Failed Internet Strategies" | Johnson, M. | 2001 | Journal of Management Studies | Examined the cases of companies that attempted to position themselves as internet leaders but ultimately failed due to strategic missteps, technological limitations, and market changes. |
Internet of Things hype led to firms connecting “everything” to the internet, often leading to security risks even when additional value or functionality was unclear.
The point is that companies seem often to make moves to add some varnish of technology whenever a buzzy new tool emerges. That arguably is happening with AI right now.
Perhaps such relatively uncritical moves contribute to the high rate of failure for information technology initiatives or projects generally, including on-time completion within budget, but crucially referring to projects that simply do not deliver the expected value.
Study | Year | Failure Rate | Key Findings |
The Standish Group's CHAOS Report | Ongoing | 71% | Found that over 70% of IT projects fail to meet their original goals, on time, or within budget. |
KPMG's Global IT Project Success Survey | 2021 | 70% | Reported that 70% of organizations experienced at least one IT project failure in the previous 12 months. |
PMI's Pulse of the Profession | Annual | Varies | Provides annual data on project success rates, often showing a significant percentage of IT projects failing to achieve their objectives. |
McKinsey & Company's "Why IT Projects Fail" | 2014 | 60-70% | Identified common factors contributing to IT project failure, such as unclear business objectives, inadequate project management, and technological challenges. |
Forrester Research | Various years | 60-70% | Conducted studies on IT project success and failure rates, often reporting figures similar to other research. |
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