Myanmar is the Hottest New Telecom Market on the Planet

Myanmar in 2013 already has emerged as the hottest new telecom market on the planet. Mobile penetration in the country of 60 million is estimated to be a meager five percent to 10 percent.

Myanmar says it has gotten statements of interest from 91 companies interested in one of two initial new communications licenses to be issued by Myanmar.

The new national licenses do not appear to specify which network technologies can be used to build the new networks. But most observers would tend to agree that mobile will be the only logical way to build new networks from scratch, and that Long Term Evolution 4G mobile networks will be the choice.

It appears that a total of four licenses will ultimately be issued, two to domestic firms and two to foreign firms.

Myanmar, where nine percent of the population has a mobile phone, wants to boost telecom communication availablitiy to as much as 80 percent of the country by 2016.

Myanmar is among the countries in Asia with the least availability of communications services. Cambodia has a services penetration rate of 70 percent, Laos 87 percent and Thailand more than 100 percent.

What is AT&T's Core Competency?

AT&T apparently has told investors and analysts it would consider selling its tower network: or stakes in America Movil if needed to continue paying its dividend, or buying back stock

Neither type of move--selling towers or selling international assets--would be unprecedented.  T-Mobile USA has done so.

Sprint did the same. Other carriers, such as Saudi-owned PT Axis Telekom Indonesia, have sold off tower networks.

In fact, the sale of tower assets seems to be a global trend.

And lots of service providers have bought out of territory assets, and then sold those assets to raise cash and reduce debt. Most service providers in Europe with out of market assets are thinking about it, or are doing so.

In most cases, such sales are for purposes of reducing debt.

Nor are tower sales, or disposing of international assets, the only steps service providers are taking. VimpelCom has signed a five-year managed services contract with Ericsson that has Ericsson managing network operations on VimpelCom's behalf at more than 10,000 sites.

The deal suggests that network operations are not viewed as a core competency by VimpelCom. It isn’t that the network is unimportant; simply that it is not the unique source of perceived value.

Likewise, Reliance Communications signed a similar deal with Alcatel-Lucent in India. Such developments might have been unthinkable back in the monopoly era of telecommunications, when executives might have argued that network operations were the core competency. The phrase can be misunderstood.

In common usage, a core competency might be understood as “something we do well.” That is not quite what business strategists might mean.

A core competency is a single, specific competence that not only is essential, but offers a key way of differentiating from other contestants in the same market. A core competence therefore is a subtle thing. It is not just “something we do well,” not only the “singular advantage” a company might possess, but a capability that also distinguishes a firm from all others in the same business.

That is what makes a “core competence” hard to pin down. Firms might have key skills in the regulatory area, for example. But other leading firms might also have such skills. That means skill at managing the regulatory process is not a “core competency.”

What is a bit shocking is that “running a network” is no longer seen by every carrier as a “key competence,” much less a core competence. That is not to say the network is unimportant, only that it is not uniquely important.

But such sales also raise the issue of what a telco’s “core competence.” What is the unique capability a tier-one carrier such as AT&T possesses?

It actually is a hard question to answer. Is it marketing, regulatory management, strategic vision, financial  management, scale or something else?

These days, it seems more clear that the answer is quite subtle. Carriers can dispense with towers or even network operations. Few seem willing to part with spectrum or physical access networks. Perhaps that remains key to answering the question of core competence.

Tier-one telcos have to be good at managing all processes relating to acquisition and control of scarce access assets.

Voice Business "Rapidly Collapsing?"

Whether a service provider executive is convinced the voice business is growing, shrinking or collapsing sort of depends on which segment of the business that executive is in. Many places in the world, voice revenue still is a growth business. In other places, voice revenues are flat, or slowly declining. 

In some regions, such as Europe, the problems are viewed as acute. Some would even say the voice business is “rapidly collapsing”, with fixed revenues nearly halving between 2010 and 2012.

Mobile service providers have the same long term problems as fixed network service providers, again with the distinction that some regions face more immediate problems than others. 

To a greater extent, service providers are changing the retail packaging of voice so that it almost becomes a feature of use of the network, rather than a discrete revenue-generating service. That's the whole idea behind the way Verizon Wireless packages use of voice and texting apps. 

Users get access to the network for an initial fee that also includes unlimited domestic voice and texting, with the amount of data bandwidth becoming the variable part of the package. 

Telefonica O2 Germany  offers free voice and messaging on all of its four mobile data tariffs. Buckets of usage range from €19.99 for basic service at 3.6 Mbps, with a 1 Gbyte bucket of usage, up to €50 for 50 Mbps service and a bucket of usage of 5 GBytes.

STL Partners tends to concur that voice is quite challenges in the European market. 

European Core Mobile Services Revenue

Galaxy S4 Shows Samsung and Apple Have Some Common Problems

It would have been hard for the Galaxy S4 to break totally new ground over the Galaxy S3, and some will argue Samsung has launched a device that does not innovate as much as some might have preferred. That would mean both Apple and Samsung have had that reaction with recent updates of their leading devices. 

Some new features, such as eye motion-sensing that allows users to pause video and scroll through pages using eye movements alone, provide one example. 

The optional wireless charging feature is interesting.  

I have to say I am constantly finding features on the Galaxy S3 that I didn't know I had, or even know how to use for some productive or even fun reason. I know users of the Galaxy Note who have the same experience. 

There are, in other words, plenty of features. The issue is how many of them will be discovered by most users. 

3 Billion Global Members of Middle Class by 2020?

If the global middle class does hit three billion by about 2020, it will be a big deal for service providers, any way you look at it.

Global Middle Class To Hit 3 Billion by 2020 infographic by sramzee.

Mobile Payments Growing Faster Among Small, Distributed Businesses

The issue with mobile payments adoption always is the ability to align clear value propositions for several key constituencies, simultaneously. So far, the clearest example of that alignment is small business (or distributed retail units of enterprises) use of mobile credit card readers.

Square's mobile payments volume, for example,  rose to $10 billion in 2012, up from $2 billion in 2011. 

The point is that mobile card readers have solved the adoption conundrum by immediately aligning consumer, retailer, bank and processor interests. 

Consumers don't need new phones; they keep using their existing debit and credit cards. But small retailers get a low-cost way to accept credit and debit card payments even at non-traditional locations. 

The value to retailers is more "time to processed payment" than "lower payment processing fees," though. 

In fact, the value of mobile card readers is the ability to accept card payments at non-traditional locations, for small merchants to take such payments for the first time, or to reduce the float time between transaction and receipt of funds. 

That value can outweigh even the alternate value of "lower transaction fees" that can be another driver for adoption of mobile payments by retailers. 

For card-issuing institutions, processes don't change, but transaction volume grows. And transaction clearing is unaffected. 

The point is that a clear value proposition has to exist, and that value has to be significant for at least one of the key segments of the payments ecosystem, to succeed. One might argue that value for retailers is what has made mobile card readers so successful, so fast. 

Urbanization is a Big Deal for Communications Service Providers

Urbanization is a big deal for communications service providers, since cities create both a critical mass of potential customers and lower the costs of infrastructure to connect those potential customers. 

Urbanization also tends to be associated with higher economic growth and household incomes, also trends that are helpful for communications service providers.

So the global urbanization trend is an important and powerful underpinning for communications in the 21st century.