Not Everything that Occurs Post-Pandemic is Caused by the Pandemic

Some already speculate about the impact of Covid-driven 5G deployment delays in Europe, which both Ericsson and Huawei have noted. Analysys Mason predicts a significant 3.4 percent dip in developed market telecom revenues in the immediate aftermath of the pandemic, resulting from business failures that--at least temporarily--reduce the customer base. 

With the caveat that trends could be quite different from region to region, what is not so clear is how “permanent” the pandemic economic shutdowns will be, longer term, on infrastructure deployment by service providers, business or consumer spending on communications. Correlation is not causation. Not everything we observe, post-pandemic, will be caused by the pandemic. In other words, cyclical changes of a short-term nature and longer-term secular changes should not be confused.

The short-term impact is going to be clear enough, since policy makers created a deliberate recession. Recessions tend to depress growth, and also telecom spending growth by businesses and consumers. What remains to be explained, though, are the long-term effects, if any. 

source: Analysys Mason

And while post-pandemic spending is likely to be depressed, a rebound to the underlying trend is almost certain to happen within two years, as was the case in the wake of the 2008 Great Recession. And some believe flat connectivity revenue growth, not contraction, is in store, even if economic growth falls fairly sharply. 

source: IDC

There is a long term decline or flattening  trend at work for connectivity services that is hard to pin on any single recession, since spending in the aftermath of the Great Recession of 2008 actually recovered by 2010. Looking at global telecom spending, which is relatively flat, despite growth in developing markets, something else--or several trends--seem to be at work. 

Internet-based product substitutes often allow users to reduce spending even as value increases. Competition is causing price declines for virtually all products. Open source and products that improve with Moore’s Law allow firms to reap value even when total cost is less. Virtualization of most processes also allows value to increase while the cost of solutions often decreases. 

source: Statista

The issue is whether the effects of the Coronavirus pandemic will be transitory or permanent. If gross domestic product grows, that will drive higher IT spending, and presumably also higher enterprise connectivity spending.

Some would note that the longer-term trend for enterprise spending on information technology both tends to track GDP growth, but also has shifted to “newer” technologies, and away from legacy products. 

It can be hard to quantify telecom spending that is buried in wider information technology forecasts, but IT spending tends to grow over time, and often at rates faster than GDP grows. Telecom spending tends to fall, over time, in real terms, though growing (globally) at about one-percent annual rates. 

source: IDC

source: IDC

The impact of the Great Recession of 2008 was sharp, but relatively short, if it had effects at all, on productivity levels, research and development spending or gross domestic product. So the question is whether the same thing will happen in the wake of the pandemic. A return to the underlying trend might well be assumed. 

source: Intereconomics

Some might note revenue trends in the aftermath of the Great Recession of 2008 that they would describe as “permanent.” So some might hypothesize that post-pandemic trends will similarly be long lived. 

BT Global Services saw its revenue from businesses grew between 2005 and 2008 but suffered a long-term decline after 2008,  Analysys Mason notes. Revenue from data services and managed network services increased in both 2009 and 2010, but at a slower rate than in the previous three years.

Orange saw revenue from enterprises become stable between 2005 and 2008 but began to fall steadily after 2008. 

The rate of decline of business services revenue for AT&T and Verizon increased significantly after 2008. Both business services divisions served mainly large enterprises.

The issue, though, is whether those are long-term effects of the recession itself or are simply reflections of wider underlying changes in the business. We can note that consumer spending on connectivity, as a share of household spending, has been dropping for a decade since 2008. Yet few customers would likely argue the value they derive from the lessened spending is lower than it once was. 

source: Scope, OECD

Business spending likewise has been computer-centric rather than telecom-centric for some time, though growth trends can be flattened in the wake of a major bubble burst or recession. Spending growth flattened in the wake of the Internet bubble crash of 2000.  

source: Researchgate

In part, that reflects slower revenue growth, as business budgets set such spending on a “percentage of revenues” basis. Slower revenue growth also means slower IT spending growth. So temporary dips are expected. The issue is whether long-term trends also are created. 

source: IMF

The value to be wrung from better technology also means less information technology spending is required to achieve a desired objective. Also, much spending is shifting from hardware and software to services, which are much harder to quantify, in terms of impact, value and productivity. 

Enterprises might be spending less on connectivity services, long term, because the unit prices of connectivity services are dropping so much. Business customers might be substituting less-costly products for legacy products (IP telephony for traditional long distance calling or conferencing services). 

Business demand for fixed network voice arguably continues to drop, much as consumer demand for such products began to drop about 2000. 

The bottom line is that permanent trends specifically caused by the pandemic are going to be subtle and hard to quantify.

U.K. Already Heading for "Double Dip" Recession, Will U.S. Follow?

Some people continue to insist the U.S. economy is not headed into another recession, creating a "double dip" recession. Others say a new recession is coming.

We can't say yet, but there's bad news from the United Kingdom, where the "Retail Health Index" already shows business activity dropping, which if replicated for the entire U.K. economy, would trigger a formal recession condition. UK Retail is now firmly back in recession says Retail Think Tank 

So far, the U.S. economy has not actually fallen for one full quarter, let along two, but it is growing at a historically weak level, compared to past recessions. And some already think the U.S. economy is headed for a double dip.

"Amid all the absurd posturing over raising the debt ceiling comes some real news—and it’s very bad," says the New Yorker. "According to new government figures, the economy has hardly grown at all in 2011."

"The recovery that began in early 2009 is now officially stalled," the New Yorker says. "Some economists will quibble, but I think it is fair to say that the dreaded double-dip recession is at hand," argues John Cassidy.

When healthy, the American economy grows at an annual rate of close to three per cent. The Commerce Department’s latest report on the gross domestic product shows that between April and June 2011, it expanded at an annual rate of 1.3 per cent, and between January and March it grew at an annual rate of just 0.4 per cent.

The first-quarter figure is particularly stunning. Previously, the Commerce Department had estimated growth in the period at 1.9 per cent. Some think there will be a similar downward revision to the second-quarter figures.
Read more here.

it may turn out that we’re already in one, according to a pair of economists at Moody's Capital Markets Research Group. Read more here.

U.K. retail executives expect the trend to continue in the third quarter. The most recent quarterly reports from a number of European telecom providers also could suggest economic softening.

Ten Signs The Double-Dip Recession Has Begun - 24/7 Wall St.

In a technical sense, the U.S. economy left "recession" status and started growing again about July 2009. But the growth has been anemic. And consumers seem to think we never left the great recession of 2008 and 2009, and is again headed downward.

In other words, consumers think the second recession, or dreaded "double dip," already has begun. Economists say that the "Great Recession" began in December 2007 and lasted until July 2009. That may be the way that the economy was seen through the eyes of experts, but many Americans do not believe that the 2008 to 2009 downturn ever ended.

A Gallup poll released in April found that 29 percent of those queried thought the economy was in a “depression” and 26 percent said that the original recession had persisted into 2011.

This is a big problem since "expectations" drive behavior. Worse, there in all likelihood is no long-term hope of fixing the national deficit without a return to robust growth.

Ten Signs The Double-Dip Recession Has Begun - 24/7 Wall St.

How Long to Post-Recession Job Levels? Expect Huge Merger Wave in Any Case

So what does this chart showing job recoveries after recessions since World War II suggest to you (Click on image for larger view)?

Obviously, the immediate past recession was more costly in terms of jobs than any comparable recession since WWII.

The discouraging question is whether the job recovery curve looks more like the shallow "U" shape of the 2001 recession or all the others, which are "V" shaped.

You can make your own decision about which curve will manifest itself this time. But logic suggests the recovery will take a while, simply because the curve already looks more like 2001 than any of the other curves. Also, none of the other recoveries had to face the financial headwinds imposed by our shocking, and growing, deficits, which will crowd out private capital that is the fuel for business growth.

A rough guess, given the depth of losses, which are twice that of the 2001 recession, suggests it might take twice as long for the economy to return to the level of jobs it had when the recession started. That would be 40 months, or roughly 3.3 years from today.

But that assumes no additional fiscal drag from the deficits, and nobody seems to think that is reasonable. So some believe it might take six to eight years. As one might assume, this will make for sluggish sales growth.

In a business such as telecommunications, which irrespective of the recession was in the throes of a massive transformation of its core business model, which will in any case require replacement of perhaps 50 percent of its existing current revenue by new sources over a 10-year period, and perhaps another 50 percent of revenue over perhaps a 20-year period.

Those would challenges enough for virtually any industry, without the pressure of sluggish job and housing growth and high structural deficits. Normally, sluggish growth in the telecommunications business has lead to mergers and acquisitions, since one way to obtain growth in a sluggish market is to buy that growth in the form of acquired customer bases, revenues and assets.

One has to expect quite a lot of that in this environment.

How Much Demand for Fixed Line Voice Actually Exists?

Some issues never seem to fully be resolved. Whether consumers “prefer” a la carte or bundled services is such a question.

How much demand there really is for some services is another related question.

Service providers sometimes argue that consumers “want one bill” rather than three or four bills. It is argued that consumers want bundles of shows and channels.

And it is clear that consumers prefer to save money, which is the primary attraction of triple play bundles.

But many services are not sold unbundled. “Naked digital subscriber line ” is one such product in many countries. DSL cannot be purchased without a tied purchase of a fixed phone line. Such product tying is an old practice, and often provides consumer value.

In other cases, the “headline price” differential between a bundled “DSL plus voice line” is significant.

A triple play package generally costs much less than all three services purchased separately, at least for an introductory period.

Some consumers would prefer to buy all of their communication services one by one (a la carte), with no bundling. But discounts matter. Prices matter. So many consumers buy a triple play package because it actually is cheaper than buying two services they really want.

Competition, in many markets, for high speed Internet access and TV subscription services means that bundle deals of three services often are comparable in price to two services at full price.

If the price of the bundle is within $5 to $10 per month of the cost of two services at full price, then even some consumer advocates might recommend purchase of the triple play bundle, especially if the third service is home phone service.

In fact, current promotional offers in the U.S. market, especially when an account can be switched from a competitor, often provide lower prices for a triple play service than a dual play, at least for a year or two.

But that does raise another question. If in fact many consumers are buying triple plays to save money, how much demand actually exists for each of the products?

Many surveys suggest the highest demand of all is for fixed network high speed access. In fact, demand might rival or beat mobile service.

Video entertainment also is purchased by more than 80 percent of U.S. households, while fixed network voice subscriptions have been falling since 2000.

So one wonders how strong the remaining demand is for voice, and might eventually be for the more-expensive video subscription packages, if the assumption is that high speed access is the number one priority for nearly all consumers, along with their mobile service.

To put the matter sharply, were purchase of a fixed network voice line not a requirement for getting high speed access, demand for voice lines would be lower.

Were the price of a triple play service not so affordable, compared to buying just two services, far fewer phone lines would be sold.

The point is that we do not actually know how much demand there really is for fixed network phone service.

One way of assessing demand is to look at what happens in recessions, where consumers have to make harder choices about what to buy.

In recessions, for example, overall revenue falls, as consumers spend less.

The impact of the Great Recession beginning in 2008 is easy enough to describe. According to TeleGeography Research, revenue growth slipped from about seven percent annually to one percent in 2009, returning to about three percent globally in 2011.

But that is “growth rate,” not absolute growth. According to some studies, U.S. consumer spending on communications actually grew, overall, in the wake of the Great Recession. One might hypothesize this is because of the adoption of mobility services, sold to people, not places.

Looking at spending on phones, which grew about 17 percent from 2007 to 2010, one might argue mobile devices drove the increase, for example.

One might also argue that high speed access had become so important, and faster access relatively more important, causing consumers to spend more in that category. But mobility is probably the driver for the revenue growth.

That would be in line with findings that consumption and consumer spending fell virtually across the board in the Great Recession.  

But that might mask some important indicators of value. Some surveys found that device purchases slowed during the Great Recession. Some surveys found less willingness to cut high speed access than other services.

In fact, some surveys found consumers would rather abandon their mobile service than give up fixed high speed access. If they had to give up one service  (video entertainment, mobile, broadband), U.K. consumers would ditch video (49 percent) or mobile (30 percent) before their fixed network broadband connection (two percent), a survey of  more than 10,000 U.K. consumers found, for example.

Consumers have indicated the would give up other products as well to keep their broadband access.

The point is that high speed access arguably is highly resilient in a recession, and arguably the most-valued service, perhaps even be more valued than mobility. But mobility likely would rank as among the next most important service.

By some studies, consumer spending on mobile devices increased during the Great Recession of 2008 and spending also increased for communication services. That pattern hasn’t changed.

But most consumers simply found other ways to economize during the last recession, scaling back premium services for video, for example.

It does not seem that there was much recession impact on subscription video entertainment spending, though some consumers might have dropped a premium channel in favor of expanded basic service.

Can European Telcos Return to Growth in 2016?

Service provider revenue in Europe has fallen consistently since 2009. That is not completely unusual. In five of six years since 2009, service provider revenues also have fallen in Japan.

So will the European telecommunications business return to growth by 2016? Analysts at IDATE say that will happen, although the impact of what appears to be a threat of recession in Europe might make that a daunting prospect.

The impact of the Great Recession beginning in 2008 is easy enough to describe. According to TeleGeography Research, revenue growth slipped from about seven percent annually to one percent in 2009, returning to about three percent globally in 2011.

So a new recession in Europe could well wipe out expected revenue gains expected to be in low single digits in European markets between 2015 and 2016.

Earlier in 2014, economists expected European Union economic growth of between 1.5 percent and 1.75 percent. But growth rates have dipped lower most of 2014, and might go negative in the fourth quarter.

Telecommunications service revenues were four percent lower in 2013 than in 2012, but the revenue decline should slow to perhaps -1.8 percent for 2014, with 2015 a transition year, IDATE expects. In 2016, European Union telecom revenue is projected to reach one percent for the year.

But a new recession could dash those hopes.   

In the EU28, mobile average revenue per user will have lost some 25 percent of its value between 2008 and the end of 2014. “Hence, in spite of the fact that mobile penetration

stood at 129 percent of population in europe in 2013 and will keep growing, operators earn less revenues year after year,” IDATE says.

Fixed high speed access average revenue per user was EUR 24.9 per month in 2008, declining steadily to EUR 22.3 per month in 2014. Fixed network voice revenue has been falling for about 14 years.

The IDATE study, sponsored by ETNO, the organization representing European telecom service providers, notes that 2014 revenue will fall about four percent, following at 2.9 percent decline in 2013.

Even mobile Internet access, a growth category in most markets, dipped 1.8 percent in 2014, though a better performance than the 4.5 percent decline in 2013.

Mobile remains the dominant form of Internet access, with the number of subscriptions approaching the 800 million mark in Europe. Mobile Internet access subscribers grew 0.9 percent in 2013 and likely will grow slightly by the end of 2014 as well.

Fixed broadband subscriptions grew from 157.7 million in 2012 to 163.8 million in 2013 and are expected to stand at 170 million by the end of 2014.

According to IDATE, at the end of 2014, for the first time, fixed broadband subscriptions will outnumber traditional circuit-switched fixed lines.

The big takeaway, though, is that the IDATE forecast will bump up against a likely recession in 2015 that is likely to depress revenues. All that is required is for a recession to shave one percent to two percent off service provider revenue growth rates.

Will Recession Behavior Stick? Will it Matter?

A serious, protracted economic crisis can result in changes in consumer behavior that persist after the end of the crisis. "Since mid-September, rapid, seismic changes in consumer behavior have created the most difficult climate we've ever seen," Best Buy CEO Brad Anderson said in

the thrid quarter of 2008.

And that is what executives in the telecom, wireless and video industries are watching intently these days.

People make what they think will be merely temporary adjustments in their consumption behavior but may discover that they like elements of their new consumption pattern. For some incumbents, this could reset demand curves.

For others, there is an unusual opening: a chance to take share on a permanent basis that did not exist prior to the recession. So far, there are few tangible signs of overt change, with one exception: prepaid wireless.

Incumbent telcos continue to see landline voice erosion, but that trend predated the recession and is not directly attributable to demand changes caused by the recession. Some recent surveys of consumer attitudes suggest a willingness to consider downgrades or termination of virtually any service, but service provider reporting so far does not show that attitudes have been followed by action.

New technologies and end use behaviors complicate the analysis. Much as the Telecommunications Act of 1996 aimed to change the nature of competition in the U.S. voice market, but largely was eclipsed by other simultanteous changes in IP technology and applications, so we might ultimately discover that the longer-term changes in other areas eclipse recession-driven effects.

Behavior might well change, but not because of the recession.

New recession begins next year, Shilling says

“I’m predicting another recession next year,” says Gary Shilling, economist. It won't be a "double dip," a faltering of the current recovery, but a brand new recession. Many Americans won't find the quibbling reassuring. If this is a recovery, who needs it?

Shilling's forecast is based in part on current economic conditions, and partly on history. We’re already two years from the end of the last recession and three years from the business cycle’s previous peak, in December 2007.

Historically, economic expansions last about three years, especially in long down cycles of the kind he thinks we’ve been in since 2000.

So, he’s looking for a brand new cyclical recession beginning in 2012.

New recession begins next year, Shilling says Howard Gold's No-Nonsense Investing - MarketWatch

Bad and Worse News on Job Front

Unemployment rose in most cities and counties in December, signaling that companies remain reluctant to hire even as the economy recovers, according to a new report from the U.S. Labor Department.

The unemployment rate rose in 306 of 372 metro areas, the Labor Department says. As bad as that is, matters may be worse.

Job losses during the recession may have been underestimated by close to a million jobs. The prevailing figure is that the recent recession cost more than seven million jobs. It appears the Labor Department might have to revise those numbers, making the actual total eight million.

The shockingly bad news is that over the last 10 years, according to ADP data, the United States actually has added no net new jobs.

In December 2000 there were 111.65 million U.S. employees working. In January 2010 there were 108.14 million Americans working.

In May 2008 there were 115.2 million U.S. workers. That means the country must add back 7.1 million jobs--or more likely 8.1 million--to get back to where it was before the recent recession began.

That raises a question many of us have not been asking. Up to this point, the issue has been "when will the recession end?" with the implicit assumption that a relatively normal job recovery pattern would follow.

The recovery appears to have started, though we will have to wait for some time to date the actual turning. point.

The new question is what happens to growth rates and job recovery as the recovery continues.

Some have argued that consumer behavior has permanently altered because of the severity of the recession, which would imply a slower rate of growth, even if other negatives were not in place.

But there is no way to test the thesis of new consumer behavior patterns in the near term, because it will take years before consumers really are free to choose new patterns of behavior. There is a difference between "permanent" changes in behavior and "temporary" changes. We seem at the moment stuck in a "temporary" mode: people simply are not free to change their behavior at the moment. So long-term conclusions cannot be drawn.

That has obvious implications for the marketing of most consumer products and services. The recession is over, but recessionary buying habits will persist for some time. We cannot know whether these changes are permanent or cyclical.

Will Canada Telecom Revenue Drop 1% in 2020 Because of Covid?

It might be rational to expect connectivity provider revenue to dip in the wake of the economic shutdowns imposed to combat the Covid-19 pandemic. That might not prove to be the case. 

A better assumption is that markets growing before the pandemic will see reduced growth, but not a dip in growth. Markets that were flat will probably simply remain flat. Markets that were contracting before will contract afterwards. 

That might make sense two years after 2020, some might argue, but will not apply to 2020. After all, the economic impact of efforts to defeat the pandemic will lead to major dips in economic activity and employment. There will be significant numbers of business bankruptcies. All that should reduce aggregate demand for communications services. 

That appears to drive analyst thinking at IDC Canada. Analysts expect that the telecom services market will contract by almost C$2 billion with the overall revenue expected to fall to C$47.9 billion – a negative -0.8 percent decline from a year earlier. 

“As recently as December 2019, we had projected positive 3.2 per cent annual growth for the sector in 2020,” they say. By comparison, IT spending in Canada is expected to decline by negative five percent in 2020, according to IDC Canada's most recent forecast estimate.

The greatest adverse impact on telecom spending forecasts is the projected number of business failures, IDC predicts. The contrary argument would be that communications spending, overall, did not seem to dip in the wake of the great recession of 2008, but only flattened. 

source: IDC 

A dip in revenue might seem the obvious call, as consumption and consumer spending fell virtually across the board in the great recession of 2008, and the virtual shutdown of large parts of the economy in response to the Covid-19 pandemic would seem likely to produce something similar, if not worse. 

But that does not directly translate into consumer, small business and enterprise spending on communication services and products. According to TeleGeography Research, revenue growth  slipped from about seven percent annually to one percent in 2009, returning to about three percent globally in 2011. The recession affected revenue growth, but there was no dip in total revenues, overall. 

Underlying revenue trends will persist, in other words, within a couple of years after the event. Markets that were growing before will continue to grow. Markets that were contracting will continue to contract. Markets with slightly-positive growth will continue to grow slowly. 

Looking at cash flow earned by Canadian communications firms, total cash flow has been dropping since 2015, according to the Canadian Radio-television and Telecommunications Commission. In terms of revenue, mobile and internet access revenues (not profits, necessarily) have been growing since about 2014, while all other revenue sources have shrunk. 

source: CRTC

One important input for the mobility business that drives overall revenue is the role played by device sales, with a 43 percent compound annual growth rate between 2014 and 2018, while voice and messaging revenues actually had negative rates of growth, with data services, roaming and other sources were up less than six percent. 

Component	2014	2015	2016	2017	2018	Growth (%) 2017-2018	CAGR (%) 2014-2018
Basic voice	8,665.5	8,689.0	8,834.3	9,219.7	7,747.3	-16.0	-2.8
Long-distance	880.4	656.1	547.0	481.9	417.4	-13.4	-17.0
Paging	17.3	12.6	11.1	8.9	9.0	1.1	-15.1
Terminal equipment (including handheld devices)	1,673.7	2,129.8	1,911.1	1,896.1	6,961.9	267.2	42.8
Data	8,672.6	10,034.9	10,980.5	11,832.4	10,857.0	-8.2	5.8
Roaming and other	1,035.7	1,001.9	960.0	1,047.2	1,125.0	7.4	2.1
Data, roaming, and other – subtotal	9,708.3	11,036.8	11,940.4	12,879.6	11,982.0	-7.0	5.4
Total	20,945.2	22,524.3	23,243.9	24,486.2	27,117.7	10.7	6.7

source: CRTC

In other words, perhaps Canada is a market where revenues and profits had been dropping before the impact of Covid-19. A dip in 2020 revenues, as a temporary impact, ignores the preceding trend, which was downward. Again, the point is that the underlying preexisting trend prevails, after the temporary Covid-19 effect in 2020. 

Telecom service provider revenues did not change much in the wake of the great recession of 2008. In fact, according to some studies, U.S. consumer spending on communications actually grew, overall, in the wake of the Great Recession, for example. 

Some surveys found that device purchases slowed during the recession. But some surveys also found consumers willing to make other tradeoffs to keep their broadband, mobile and video subscription services. There was, in other words, less willingness to cut high speed access than other services, for example.

The point is that service provider revenues might not fall, though growth might be reduced to zero. In fact, some studies show that global revenue continued to grow even during the recession of 2008. 

 

IDC Canada says the fixed network voice, which has been a shrinking market, remains the worst-performing segment under all scenarios because of continued mobile and internet substitution, IDC says. However, long-distance revenue gains might be “major” gains from use of toll-free long-distance conferencing.

Wide area networking services could be affected by business failures, while internet access “will be one of the most insulated markets.” 

Mobile services, which account for almost half of telecom revenue in Canada, remain essential, and likely might see some roaming revenue loss, but not much other downward pressure, the analysts believe.