There are lots of reasons for investors to worry about the artificial intelligence infrastructure business. After all, firms generally are committing capital to infrastructure faster than the economic value of AI is becoming visible.
The investment question is therefore whether AI demand will grow fast enough, and profitably enough, to absorb the enormous quantity of infrastructure being financed today.
But one of the concerns is almost unavoidable. Standard business strategy is to diversify customer bases so that no change at any single customer account will imperil the business overall. But that seems virtually impossible in the AI infrastructure business, especially the “compute as a service” segment.
The reason is that there simply are very few major buyers.
But that is not unique to the AI infrastructure business. Some infrastructure markets are inherently oligopsonistic (there may be many suppliers, but only a handful of economically viable buyers).
TSMC doesn't have the option of saying, "If Apple doesn't order this next-generation process, we'll simply find 100 other customers." The universe of customers capable of economically using a 2-nanometer-class process is tiny: Apple, Nvidia, AMD, Qualcomm, Broadcom, MediaTek and a handful of others.
Some other industries also have very-concentrated buyers. In the commercial aerospace business, tier-one avionics and structural component suppliers sell almost exclusively to a duopoly of global aircraft manufacturers: Boeing and Airbus.
In the defense contracting industry, specialized aerospace, radar, and cybersecurity firms rely almost entirely on a single primary buyer: the U.S. Department of Defense or allied national governments.
In the advanced semiconductor equipment industry, companies producing critical lithography systems sell to a handful of chip fabrication giants such as TSMC, Samsung, and Intel.
In railway rolling stock, manufacturers of heavy locomotives and specialized railcars interface with heavily consolidated markets dominated by national freight networks or state-run transit authorities.
There are many reasons investors can worry about the health of the AI infrastructure business. But customer concentration does not seem a concern that can realistically be avoided. Some industries are just like that: there are few potential buyers.
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