Showing posts with label telco TV. Show all posts
Showing posts with label telco TV. Show all posts

Tuesday, May 4, 2010

The Future of TV Is... TV

"The potential for video over the internet is huge, and always will be," says Mark Cuban, Dallas Mavericks owner and technology investor. That isn't a new argument: Cuban has made the argument repeatedly and forcefully.

"The future of TV is TV," he says. "That is what consumers want." Arguing that forecasters need only follow the money, he notes that consumers have made their choice to spend money on new HDTVs because they want a no-hassle way to watch TV, and do not want all the hassles associated with PC-based or Internet-delivered video.

"I don’t understand why so many people think that having millions of videos available online to watch any time is some big deal," Cuban says. "Consumer choice is about having the brand new device on which you just spent hundreds of dollars or more work immediately and just as you expected.

"When you buy a car, you don’t want to have to figure out how to make it work. You don’t want to have to bring someone in to make sure the engine starts, or have to buy some 3rd party device so that you can go full speed or blast the stereo. When you buy that car, you want to jump in the driver's seat, smell that new car smell, be excited when you turn it on, and crank that stereo and roll down the road in your brand new car. You made your choice as a consumer. You spent your money. You want immediate gratification.

Monday, February 15, 2010

Canadian Video Providers Test Partial "A La Carte" Buying of Video Channels

In an important test of market demand, Canadian cable and telco multi-channel video providers are beginning to test market demand for more-flexible ways of selling cable channels. It isn't a full-blown switch to à la carte television, but will provide an important test of how well consumers like the ability to buy service in ways that might offer more targeted buying of channels they actually watch.

Bell Canada now is offering a more-granular approach to buying multi-channel TV service. The service is being introduced in Bell Canada's Quebec service territory.

The company says it will allow television customers to subscribe to individual channels, rather than the standard bundles that have been the mainstay of the multi-channel video business.

Customers must first take a basic $25 package that includes standard channels such as Global, CTV, CityTV and CBC, and can then choose 15 channels for $15, 20 for $19 or 30 for $22. Bell is also offering individual channels for $2 each.

"TV just got better for subscribers in Quebec, who now have the ultimate control and flexibility to get the channels they want," says Kevin Crull, Bell's president of residential services.

Vidéotron already offers similar options, with basic service and 15 extra channels starting at $37 a month.

Quebec has been one of the most competitive regions for telecommunications, with some of the lowest prices in the country, says the Canadian Broadcasting Corporation.

Bell Canada apparently is not offering à la carte channels in Ontario, its other main television territory.

Rogers, Bell's chief TV rival in Ontario, does offer individual channels on top of basic service at a typical cost of $2.79 each. Basic television services in Ontario from both Bell and Rogers start at around $35 and $30, respectively.

So far, no U.S. provider has taken this route, but consumer demand will be watched closely for any signs the practice might be useful in the U.S. market as a way of providing service differentiation.

Video Cord Cutting Threat is Overestimated, Parks Associates Says

Despite the growing amount of video available online, less than eight percent of U.S. broadband households, or about 5.5 million households, are considering canceling their multi-channel subscription services in favor of online video, according to Parks Associates. You may interpret that as good or bad news.

The 2008 study found 11 percent of U.S. broadband households were considering canceling pay-TV services, and in an earlier 2009 survey, the number was 10 percent. The upside is that people might be finding it is harder than they thought to replace their current multi-channel video experience with alternative sources.

Where there clearly seems to be more danger is in the area of churn. As many as 2.75 million of those households report they are considering a switch to a new service provider. That's the bigger danger, as consumers do not have to change behavior or lose any of the value when switching providers, but might save some money, or even increase perceived value for equivalent levels of spending.

Online viewing is correlated with switching propensity, though. Parks found that households saying they are likely to switch or cancel their services watch 10 hours of online video each week, much higher than typical video consumers.

They express strong interest in having online access to pay-TV channels as well. Such video-intensive customers also use offline video, such as DVD rentals, at higher rates than typical consumers do.

Their median number of DVD rentals from the last six months is 18, compared to two rentals among other households.

“Just 0.5 percent of broadband households appear to have cancelled their video subscriptions, according to  John Barrett, director, research, Parks Associates.

In fact, the profile of a "switcher" is someone who does not watch much TV. That makes sense. Though conventional wisdom is that "heavy" users are more likely to "cut the cord," in reality it is light users who are most prone to cancel their service, simply because the value-for-price equation is not so high.

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