Saturday, March 26, 2011

Dwolla Launches FiSync, Cuts ACH Wait Times by 2 to 3 Days

 Dwolla is launching "FiSync," a mobile payments front end allowing FiSync will let members of partner financial institutions send and receive money by a number of methods, including phone, web, Twitter and Facebook as well as at retail locations.
Dwolla FiSync will eliminate as much as two to three days of delay when Automated Clearing House transactions occur, and will allow users to directly transfer cash from their bank accounts, without the need for a pre-loaded Dwolla account.
For consumers, Dwolla provides the ability to send, receive, and request funds from any other user, charging merchants and others receiving funds 25 cents per transaction. 

Friday, March 25, 2011

Investors Talk about Mobile Banking in Africa

 Hunter Newby, investor in Africxpress, and Eliot Samuels, PilotRock Capital, talk about mobile banking in Africa. 

How Important Can Twitter Become?

So far, Twitter has not achieved the broad usage or financial value Facebook has. But some think Twitter will achieve substantial success and leadership in the next era of Internet computing.

98% Smartphone Ownership at South by Southwest

A Google survey at South by Southwest found 98 percent of survey respondents have a smartphone. That's what you call serious adoption.

Google Witholds Honeycomb

Google says it will delay the distribution of its newest Android source code, dubbed Honeycomb, at least for the foreseeable future. The search giant says the software, which is tailored specifically for tablet computers that compete against Apple's iPad, is not yet ready to be altered by outside programmers and customized for other devices, such as phones.

Unless you believe Google has suddenly decided Android isn't open source, you would tend to think Google isn't yet happy with Honeycomb in some significant ways, and doesn't think it is ready for general release, yet.

AT&T, T-Mobile USA Acquisition Document

Unless you are a regulatory attorney or a merger specialist, you will not enjoy reading this document, which outlines the terms for AT&T's proposed purchase of T-Mobile USA. But here it is.

http://www.sec.gov/Archives/edgar/data/732717/000119312511072458/dex21.htm

Apple Will Be Bigger Than HP And IBM

Apple will pass IBM in terms of annual revenue in 2012, and will pass Hewlett-Packard in 2013, predicts George Colony, Forrester Research CEO.

“They’ll be bigger than IBM next year, and they’ll be bigger than HP the year after that,” says Colony, who predicted that Apple would eventually earn $200 billion in revenues, and post sales growth exceeding 50 percent through the next two years. Demand for the iPad and other Apple devices will fuel that expansion, Colony says.

Hewlett-Packard had sales of $126 billion in the year that ended in October and IBM’s revenue was $99.9 billion last year, making them the largest technology companies, respectively, by sales. Apple ranks number one by market capitalization.

We might argue about what all of that implies for "leadership" or "innovation" or any number of other dimensions. But technology watchers are on the lookout for leadership in the post-PC era of computing, for the simple reason that no firm has lead in more than one era.

Netflix, Redbox Face New Restrictions

Though online video revenues are growing, they still do not approach the revenues studios and content owners earn from sales of DVDs, Blu-ray disks and rentals of content using those physical media. In the interim, studios seem to be concluding they are better off protecting the declining DVD sales business, even to the extent of harming the volume of rental revenues.

Studios seem to be moving to delay availability to Redbox and Netflix more than they have in the past, allowing a greater period of time when consumers will have to buy discs to see new release material, for example.

That is especially true as studios have concluded that Netflix now has gotten too much power in the distribution business. By increasing the length of time new movie and TV series content is available for rental, the content owners hope to arrest the revenue decline in physical media sales, at least for a while.

The overall consumer video business seems to have been declining since about 2004. So far, video offered using pay per view or video on demand, plus online revenue, has not kept pace with the decline in sales of physical media products. See http://ipcarrier.blogspot.com/2011/03/over-top-video-complements-linear-at.html.

Studios are aware of what happened in the music business, where online has not arrested the decline of music sales revenue. See http://ipcarrier.blogspot.com/2011/02/will-video-follow-music.html.

Groupon Appears to Lose Market Share as Competition Grows

Living Social - GrouponGroupon appears to be losing market share in the social shopping market, with LivingSocial gaining enough share to pull even with Groupon, according to an analysis by yipit.

LivingSocial has more than 25 million members, meaning a growing portion of Groupon subscribers are now subscribed to at least one more deal service.

Users who had previously been members of services like DailyCandy, Thrillist, UrbanDaddy, Travelzoo or OpenTable have now started to receive Daily Deals from them as well, the yipit analysis suggests.

LivingSocial’s average revenue per offer is approximately $24,000, while Groupon’s is now $13,000.

Groupon might also be saturating a narrow demographic of young, single-oriented target audience where 68 percent of subscribers between the ages of 18 to 34, while 64 percent of LivingSocial’s is 34 and above. Groupon’s competitors may have a broader appeal as the Daily Deal universe expand beyond young singles, as well.

read more here

Twitter Founder Talks about Analytics, Commerce



"You have to instrument everything," says Jack Dorsey, Twitter founder, and now CEO of Square. "For the first two years of Twitter's life, we were flying blind."

"We had no idea what was going on with the network," says Dorsey. "We had no idea what was going on with the system, with how people were using it. We were making guesses."

At Square, analytics is everything, given Dorsey's view that a next great wave of innovation will aim to affect the 94 percent of all consumer shopping activity that remains offline.

Decades of Turbulence Ahead, Says Paul Saffo

Futurist Paul Saffo predicts decades of turbulence, with huge upside for some firms able to harness the disruption.

For Google Mobile Payments is a Gateway

Google's "Google Checkout" users to pay for goods in the Android marketplace using their cellphones, and now users also can buy virtual and other goods from inside mobile apps as well. But Google is looking at mobile payments in a broader way, as well, not just as a way of buying digital goods inside apps, or buying merchandise online, but also supporting traditional retail payments.

For some in the market, transaction fees are the whole business. But that isn't likely to be the case for Google.

Google's main business is advertising, and that now includes mobile advertising and likely will extend to mobile promotion and social shopping. For Google, mobile payments could help it leverage the "searching" function that often occurs before a person becomes a "shopper." A direct tie to the "purchasing" function might allow Google to craft new advertising and promotion services, occurring before a sale, in the search phase, while shopping, while checking out, or after the sale.

Mobile payment data also could allow Google to tailor all of its targeted ad techniques with greater richness, and provide key signals about which targeted promotions should be offered to classes of shoppers or individual shoppers, assuming there is an opt-in program. If you know what a person buys, it is easy to figure out what sorts of coupons and loyalty programs should be offered to shoppers in general, or classes of shoppers.


Google plans a major test in New York, San Francisco, and possibly in plans to start testing a mobile-payment service at stores in New York and San Francisco. But some say Google also will be testing in Los Angeles, Chicago and Washington, D.C.

As reported, VeriFone Systems will provide terminals in San Francisco and New York.  ViVOtech Inc. will provide terminals in Los Angeles, Chicago and Washington, D.C.

Alcatel-Lucent Ventures on Mobile Payment Challenges

 Brian Stout, Alcatel-Lucent Director, Alcatel-Lucent Ventures, talks about the challenges of offering a mobile payments solution. 


"It really is about consumer adoption," says Stout. "How do you replace the leather wallet?" As simple a question as that might be, the answers are complex because the existing business already is complex, and might be disrupted if a mobile can displace a credit card or debit card.


Mobile operators, merchants and banks all have customer relationships, but who owns the customer in a mobile payments context?  And make no mistake: changing the status quo is really key. Mobile operators want to lower churn and get revenue from non-traditional means. Merchants want loyalty. 


"Our vision is that you have to create value beyond payment," says Stout. And the whole business has to get to critical mass as well. 



Beyond payment, there are other values. Can you replace library cards and other information vehicles? Mobile payment systems will  have to integrate with existing back office and customer care systems; support multiple stored-value accounts;  cash, loyalty points, coupons and other offers. 


Digital signage apps also are part of the ecosystem, says Stout. Advertising, location services, voice and social media also will be part of the solution. 

Mobile Shopping: Before, During, and After a Sale

It might be easy to miss the full extent of the growing role mobile devices are playing in the "shopping" process because so much attention is rightly focused on mobile payment or social shopping (Groupon, LivingSocial). In the former case you have the actual payment transaction, in the latter case the inducement to buy something.

The more subtle roles are played as people first become "searchers" before they become shoppers, looking for information first, before the intention to buy something has surfaced. To the extent that involves mobile search, recommendations and so forth, mobile as a venue for advertising and marketing is the issue.

Then, as searchers shift to the "shopping" mode, direction, location and mapping move to the fore. Then mobiles get used inside retail outlets for comparison information, further detail on products and possibly, exposure to any offers that might be current.

The point is that the ways people use their mobile devices before they get to a store is part of the shopping process, and creates business potential for different entities in different parts of the mobile ecosystem. Once a product is purchased there are other ways mobile can be used for supporting customer service, creating social reviews or supporting repeat behavior.

Mobile payments and social shopping are only two of the salient ways mobile is used in the shopping process, and only part of the ecosystem of activity growing up around mobiles.

Social Shopping $4 Billion in 2015

U.S. consumer spending on deal-a-day offers, social shopping, mobile coupon services such as Groupon or LivingSocial, will grow from $873 million in 2010 to $3.9 billion in 2015, representing a 35.1 percent compound annual growth rate, according to BIA/Kelsey.

But it also is possible the market could grow faster, to as much as $6.1 billion by 2015 (47.4 percent CAGR), while a very conservative outlook pegs the space at $2.1 billion (19.7 percent CAGR).

Is Private Equity "Good" for the Housing Market?

Even many who support allowing market forces to work might question whether private equity involvement in the U.S. housing market “has bee...