Why Did Philadelphia Muni Wi-Fi Stumble?

The New American Foundation, a Washington, D.C. policy advocate, argues in a new report that the Philadelphia municipal Wi-Fi effort has stumbled because it opted for private operation of the network, instead of sticking with a originally-recommended non-profit model that also avoided any use of public tax dollars. The report is critical of the decision to award a construction and operation contact to EarthLink.

"An executive committee, set up by the mayor’s office and tasked to study Philadelphia’s options for building a municipal wireless network, assessed
the city’s situation and recommended nonprofit ownership of the network," the report says. But Wireless Philadelphia disregarded those recommendations," the report notes.

"Instead, WP yielded to political pressure when it accepted EarthLink’s bid to own and operate the network."

As a result, the study argues, "WP has underperformed because it de-prioritized public input and constituent interests." The report argues that WP would have been more effective if it had assumed ownership of the network."

I don't know about that. Is it not obvious that a municipal network, even one operated as a non-profit affair, requires a resource generation mechanism? No matter what entity had been chosen to build and operate the network, some way to support construction and operation is necessary, and given the restriction on tax support, some other resource would have to have been available. Donations, grants, commercial fees or some other way of securing support is necessary.

So is it reasonable to assume that even a non-profit approach would have worked? Most observers of the municipal Wi-Fi scene now agree that the resource model is a stumbling block.That is to say, people might very well want to have free or cheap access. But there does not seem to be a sufficient resource input model to support that, if taxes cannot be used.

No approach to building and operating a network can be successful if scores of millions of dollars cannot be raised to construct the network. The legal structure of the entity does not logically seem to be the key impediment here. If tax dollars are not available, some other means of securing the inputs obviously is required. The report contains no suggestion of what that mechanism might otherwise have been. And that, it seems to me, is the big stumbling block. To the extent a non-profit entity had been chosen, what would that entity have been able to do in this regard?

IT Staffing Crisis: Managed Services Opportunity

With only an estimated five million new workers entering a workforce in which twenty-five million will retire over the next twelve years, IT shops are facing an obvious personnel crisis, argue researchers at Ovum. "North American IT shops may well be facing a staffing perfect storm," says Tom Kucharvy, Ovum SVP.

Do the math: Lose 25 million; gain five million, for a net loss of 20 million IT personnel. Assuming technology and software continues to be more important in the future than in the past, it seems rather obvious that enterprise, small business and consumer technology support has to change, and change dramatically.

So is it not reasonable to assume that technology has to be made easier to use; support has to be virtualized (not delivered on site, by a technician)and software has to be delivered as a service?

Two big challenges are certain, Ovum argues. "The impending mass retirement of baby boomers will deplete staff and starve many companies of critical skills."

"Meanwhile, a shortage of replacements due to a smaller crop of college graduates and a dramatic decline in students planning to enter IT-related fields will compound the problem.

"Fundamentally reassessing the skills that will be needed over the next five to ten years rather than attempting to duplicate or replace current skills is the first strategic step companies must take immediately to address the issue," says Kucharvy.

Is U.K. Business Broadband Near Saturation?

By October about 1.76 million (85 percent) of the 2.12 million U.K. workplaces already had Internet access. This is much the same proportion as six months earlier, in March according to Point Topic. Which could lead to several different conclusions. One might argue that the base of potential buyers is nearly saturated. Or one could argue that the remaining 360,000 sites require some new sort of plan. One might also argue that some businesses might not require broadband, for some reason.

Point Topic’s latest results contrast with the 6.3 percent increase found for the period May 2006 to March 2007 when the pace of broadband development was still high.

Part of the problem is that most of the remaining businesses without internet access are small and poor, Point Topic notes. There is a strong positive association between workforce size and business internet penetration. Organizations with more than 250 employees all have Internet access. Businesses with only one or two employees reported 75 percent penetration.

Internet penetration is 100 percent in the businesses with the highest sales volume, particularly those in the finance sector. All businesses with over £20 million in sales have Internet access, but only 77 percent of those in the “£50k to £100k” category do.

The wholesale and business services sectors are both close to saturation with take-up at 95 percent. The least connected is the retail sector, where only 67 percent of companies have Internet access.

About half of businesses say they are making do with an ordinary, low cost, consumer type internet service. But as the number of employees in a business rises, the proportion using consumer-type internet services falls and that using more expensive business-quality services rises.

In terms of internet connection types, cable modem connections are found much more frequently at smaller workplaces, with 20 percent of all Internet-connected one or two employee businesses choosing them.

Take-up is only around five percent at medium-sized sites and they disappear altogether at the biggest ones. More common amongst businesses with greater employee numbers are satellite, fiber, ATM, leased line or frame relay connections. Some dial-up or IDSN connections are found at all workforce sizes – with ISDN much more important at the larger end.

Everybody is an Information Worker: Bill Gates

So says Bill Gates, Microsoft Chief Software Architect: One of the most important changes of the last 30 years is that digital technology has transformed almost everyone into an information worker.

A lot of people assume that creating software is purely a solitary activity. This isn't true at all.

In almost every job now, people use software and work with information to enable their organisation to operate more effectively.

That's true for everyone from the retail store worker who uses a handheld scanner to track inventory to the chief executive who uses business intelligence software to analyse critical market trends.

So if you look at how progress is made and where competitive advantage is created, there's no doubt that the ability to use software tools effectively is critical to succeeding in today's global knowledge economy.

A solid working knowledge of productivity software and other IT tools has become a basic foundation for success in virtually any career.

Beyond that, however, I don't think you can overemphasise the importance of having a good background in maths and science.

If you look at the most interesting things that have emerged in the last decade - whether it is cool things like portable music devices and video games or more practical things like smart phones and medical technology - they all come from the realm of science and engineering.

The power of software

Today and in the future, many of the jobs with the greatest impact will be related to software, whether it is developing software working for a company like Microsoft or helping other organisations use information technology tools to be successful.

Bill Gates
Lifelong learning is vital

Communication skills and the ability to work well with different types of people are very important too.

A lot of people assume that creating software is purely a solitary activity where you sit in an office with the door closed all day and write lots of code.

This isn't true at all.

Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs.

I also place a high value on having a passion for ongoing learning. When I was pretty young, I picked up the habit of reading lots of books.

It's great to read widely about a broad range of subjects. Of course today, it's far easier to go online and find information about any topic that interests you.

Having that kind of curiosity about the world helps anyone succeed, no matter what kind of work they decide to pursue.

Nortel Claims Patent Infringement by Vonage

Nortel Networks has sued Vonage Holdings Corp., alleging Vonage is infringing 12 Nortel patents. Of course, in some ways it is a counter-suit, as Vonage earlier had sued Nortel seeking to invalidate three of the patents.

An injunction would prevent Vonage from using technology that relates to 911 and 411 calls, as well as its "click to call" feature.

Business Model Juxtaposition

There are multiple reports from Twitter users on T-Mobile networks that Twitter streams are being interrupted. Separately, photographer Lane Hartwell has taken 5,000 images formerly available on Flickr out of public view. What's the resemblence?

Hartwell objects to images being used on the Web without credit or compensation. "I don't want people just taking my stuff and saying, 'We're going to redistribute this to the masses," she says. She wants to protect her business model, in other words.

Assuming T-Mobile actually is blocking Twitter posts, one would assume there is a similar motivation: to protect the business model.

"It is stealing," Hartwell says of the unauthorized use of her photo in a YouTube video. "I'm not a charity. This is my living."

Likewise, T-Mobile seems to be taking the position that its "short code" service requires a commercial relationship with T-Mobile.

“Twitter is not an authorized third-party service provider, and some services are not available on third-party networks or while roaming," T-Mobile is reported to have replied to a complaint about the apparent Twitter blocking.

"We may impose credit, usage, or other limits to service, cancel or suspend service, or block certain types of calls, messages, or sessions (such as international, 900, or 976 calls) at our discretion,” T-Mobile reportedly has said.

The point is that use of some resources occasionally is a direct assault on some individual's, or some enterprises's, business model, and those entities sometimes take steps to protect their business models.

The observation is that as all content, communications and information moves to IP delivery, these sorts of disputes are bound to multiply.

Search Surges

U.S. users posted a new record for the number of search queries performed on the top engines in November, with over 8.1 billion discrete searches. That’s roughly 48 monthly searches per person on average and 12 more monthly searches than the 36 per month that Compete estimated for November 2006.

Personally, I think I do something more like 48 searches an hour!