U.K. VoIP Declines?

The number of U.K. VoIP users has fallen in 2008, according to research conducted by Ofcom, the U.K. communictions regulator. Ofcom suggests this is in part because of consumer resistance, and in part because the cost of using mobile or traditional fixed line services is falling.

The majority of broadband users still choose  not to use VoIP, perhaps because of issues over VoIP quality of service or

because of competition from low-priced fixed and mobile telecoms services, Ofcom says. 

Though VoIP often is marketed as a cheap way to make international calls, the cost per minute of making international calls over fixed and mobile connections continues to decline, while use continues to grow. With flat rate tariffs becoming an increasingly prevalent component of both fixed and mobile tariffs, the incentives to use VoIP services are decreasing.

Ofcom traditionally has included Skype and other "over the top" services in the VoIP category, so it isn't exactly clear what the findings might mean. It is doubtful what Ofcom means is that telco or cable-provided voice replacement services are declining. Most likely, Ofcom has found evidence of lower use of Skype and other IM-based calling apps. 

PC Buying Down, Outsourcing Up

Corporate PC purchasing continues to weaken, according to the latest ChangeWave survey, and will remain sluggish for the remainder of 2008. For the third-consecutive quarter, we're seeing a drop in corporate PC buying going forward. 

About 68 percent of IT executives surveyed  say their company plans on buying laptops next quarter. About 67 percent say their company plans to buy desktops. 

Applications and infrastructure outsourcing, though, is proving a stable element in an otherwise tough enterprise information technology environment this year. It appears hardware and software projects are bearing the brunt of the cutbacks, as "demand for services holds steady," says Forrester. 

About 45 percent of firms plan to increase their use of applications outsourcing, while 43 percent of firms are increasing their use of infrastructure outsourcing. About 43 percent of respondents said they are moving more work offshore.

 Infrastructure outsourcing also is on the rise, as convergent telecommunications and network management will be oursourced by 20 percent of firms this year, the survey finds.

Netflix Dives Deeper into Streaming

Netflix has signed deals with Disney/ABC and CBS (CBS) to stream television shows online a day after they air on television. Netflix also has done deals with Microsoft to distribute video on Xbox 360 and created a player by Roku to stream movies to customers who subscribe to monthly DVD rental plans.

The latest deal means Netflix will be able to stream current shows from CBS and Disney. As Hulu has shown, a recognized brand name or troves of branded content are big assets in the streaming business. 

In fact, though the "long tail" has gotten a lot of attention, there is some evidence that content viewing in the online world mirrors content viewing in the offline world to a great extent. That is to say, people mostly watch the "branded, professional" content they typically watch on television. Early experience with long tail content might have suggested otherwise, but as more people start to use online video, online viewing patterns might start to look more like offline viewing patterns. 

One study of music listening by Rhapsody customers shows that the top 10 percent of titles accounted for 78 percent of all plays, and the top one percent of titles for 32 percent of all plays. Of course, that is precisely what the "long tail" theory would predict. Popularly known as the "80/20" rule, the Pareto distribution predicts that roughly 80 percent of results are generated by 20 percent of the actions, or that 80 percent of sales volume, profit or margin are generated by 20 percent of products. 

Rhapsody's listeners follow that pattern. Just 10 percent of titles in the million-title catalog account for nearly 80 percent of the plays. 

New Comcast Bandwidth Management Plan Targets Heavy Use, Not Apps

Comcast says it plans to avoid throttling specific applications by throttling all high-volume subscribers instead. The new system would focus on users rather than content by temporarily giving bandwidth hogs lower priority status than that enjoyed by average users when local networks become congested. 

Comcast estimates the slowdowns would affect just one percent of its subscribers. The slowdown kicks in when subscribers run at 70 percent or more of their bandwidth allowance for at least 15 minutes.

“The system does not manage congestion based on the applications being used by customers," Comcast says. "It is content neutral, so it does not depend on the type of content that is generating traffic congestion."

Though Comcast also has instituted a 250 GByte monthly cap on total usage, a generous bucket compared to the 5 Gbyte caps some other wireless and wired Internet access providers have in place. 

Lehman Brothers Banruptcy Will Stick Vendors with Losses

Bankrupt investment bank Lehman Brothers owes a fair amount of money to a number of telecommunications and information technology firms. Among the tech companies with defaulted contracts are AT&T, Verizon and Sprint. 

IBM, EMC, HP, Oracle, and Sun Microsystems also are on the list of suppliers whose contracts now are in some state of default. Microsoft, for example, is owed $22,580,526. IBM is owed $8,995,892. Barclays Capital, which is buying Lehman, will have to pay up on those contracts, but not necessarily the full amounts. 

The proposed amount Verizon would have to be paid is listed as $325,000 but Verizon says it is owed $2,24 million.

AT&T, representing AT&T Wireless, SW Bell, Bell South, Cingular Wireless, says it is owed

more than $3 million, but would be paid $669,000 as part of the Barclays purchase of Lehman.

Cisco Systems, Global Crossing, KDDI, NTT, PeopleSoft, Real Networks, Red Hat, Sybase and Vodafone also might be in similar positions. 

Google G1 Is No BlackBerry Killer

Whatever else it may be, the new Google G1 smart phone, to be sold by T-Mobile, is not a "BlackBerry killer." The reason is simple enough: the device does not synchronize automatically with Microsoft Outlook.  Unlike the iPhone, the G1 doesn’t work with Microsoft Exchange, and it can’t physically be synced with a PC-based calendar or contacts program, like Microsoft Outlook. 

Coverage will be an issue as well, as T-Mobile's 3G network is available in far fewer cities than those of its larger rivals, AT&T and Verizon.

Though the Apple iPhone might be positioned as something of a competitor to the Research in Motion BlackBerry, that really can't be said for the G1, as it does not sync with Microsoft Outlook, a virtual requirement for most BlackBerry users.

T-Mobile Launches Android Phone Today

T-Mobile USA launches today launches the first handset that uses Android's software stack: a smartphone built by HTC, which is known for manufacturing Windows Mobile portable devices.

T-Mobile G1 includes a touchscreen, slide-out keypad, accelerated 3D graphics, Wi-Fi and 3G support, GPS and accelerometer. Observers say the device won't be as easy to use as an iPhone, though. 

Android's marketplace will accept any applications without a preliminary review, so that users decide whether they're useful. That means third party applications will be accepted even when they compete directly with apps built in to the device.

Developers will be able to make their content available on an open service with a feedback and rating system similar to YouTube. 

T-Mobile will hold a news conference today to announce further details.