Thursday, January 27, 2011
IP Carrier: Android In-App Payments Coming "Soon"
Eric Chu, a group manager at Google for the Android platform, says the in-app payment system for Android originally was set to launch last quarter, but it was delayed because of developer distraction (the Christmas and holiday season). The payment function will be available soon, Chu says.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Everything Everywhere To Launch Mobile Payments
Everything Everywhere, the marketing venture between U.K. mobile operators Orange and T-Mobile, has unveiled plans to roll out a mobile payments service by the second quarter of 2011, and is powered by Barclaycard.
The new service will allow consumers to use their mobiles to make purchases at over 40,000 stores.
The platform uses SIM cards and bill build on Everything Everywhere and Barclaycard’s ongoing partnership, which has already produced a co-branded contactless credit card and the forthcoming Orange Cash pre-paid contactless card.
Users will initially be able to purchase items up to the value of £15 by simply swiping their mobile phones across an electronic reader.
The phone uses “Near-Field Communication” technology in addition to the SIM modules.
The new service will allow consumers to use their mobiles to make purchases at over 40,000 stores.
The platform uses SIM cards and bill build on Everything Everywhere and Barclaycard’s ongoing partnership, which has already produced a co-branded contactless credit card and the forthcoming Orange Cash pre-paid contactless card.
Users will initially be able to purchase items up to the value of £15 by simply swiping their mobile phones across an electronic reader.
The phone uses “Near-Field Communication” technology in addition to the SIM modules.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Verizon Launches Google Apps Bundle
Verizon is combining its leading broadband business services with a broad range of business applications from Google, featuring Gmail, Google Calendar, Google Docs and Google Sites.
This new offering, Google Apps for Verizon, is specifically designed to help smaller companies advertise by providing them with a domain name and domain name e-mail, and to boost their productivity by making cloud-based capabilities available to employees, whether in an office or on the go.
Google Apps for Verizon, which provides three free user accounts, is immediately available to businesses that subscribe to a bundle consisting of Verizon Internet service and either Verizon voice or TV service, or both.
This new offering, Google Apps for Verizon, is specifically designed to help smaller companies advertise by providing them with a domain name and domain name e-mail, and to boost their productivity by making cloud-based capabilities available to employees, whether in an office or on the go.
Google Apps for Verizon, which provides three free user accounts, is immediately available to businesses that subscribe to a bundle consisting of Verizon Internet service and either Verizon voice or TV service, or both.
The bundles with Google Apps are available in Washington, D.C., and parts of 12 states: California, Connecticut, Delaware, Florida, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, Texas and Virginia. Google Apps for Verizon is also available as a stand-alone service to all businesses across the country for $3.99 per month per user.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Consumers say they are most concerned about sharing their location with people or organizations they have not specified (87%), followed by sharing their location without consent (84%), having personal information or identity stolen (84%) and overall loss of privacy (83 %), a new study by Microsoft has found.
read more hereHowever, perceptions of the risks decline while perceptions of value increase after consumers begin using location-based services. Consumers feel more comfortable if they are given control over who has their location information and how that information is used.
read more hereHowever, perceptions of the risks decline while perceptions of value increase after consumers begin using location-based services. Consumers feel more comfortable if they are given control over who has their location information and how that information is used.
- · 49% would be more comfortable with location-based services if they can easily and clearly manage who sees their location information (US 55%, UK 50%, Germany 51%, Canada 36%, Japan 51%).
- · 62% say they are aware of and 38% are familiar with location-based services. 51% report having ever used a location-based service (US 50%, UK 43%, Germany 47%, Canada 59%, Japan 57%). Only 18% report using a location-based service for location sharing with other people.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
"Context Aware" Call Centers, Other Processes Will Separate Big Winners from Big Losers
"By 2015, context-aware computing will be used to rejuvenate at least 25 percent of “commodity” enterprise processes that are currently perceived as “low value.”
Gartner said organizations that really understand business processes will explicitly or implicitly tier those processes in a hierarchy of value. Through the use of context-aware computing principles such as presence, historical pattern analysis and emotion detection, up to a quarter of these commodity processes can be rejuvenated, made more customer-centric and contribute even more to the organization bottom line.
Organizations that re-examine and revise commodity processes will find opportunities where none existed before. For example, call center emotion detection can transform stoic automated call routing into a more sophisticated customer experience while context-enriched, rote transactions (such as address changes, billing inquiries, simple information requests and check-out) can be transformed into cross-selling opportunities as new insight is gained into the “state” of the customer (for example, just married, recently divorced, moving, or joined military).
Gartner said organizations that really understand business processes will explicitly or implicitly tier those processes in a hierarchy of value. Through the use of context-aware computing principles such as presence, historical pattern analysis and emotion detection, up to a quarter of these commodity processes can be rejuvenated, made more customer-centric and contribute even more to the organization bottom line.
Organizations that re-examine and revise commodity processes will find opportunities where none existed before. For example, call center emotion detection can transform stoic automated call routing into a more sophisticated customer experience while context-enriched, rote transactions (such as address changes, billing inquiries, simple information requests and check-out) can be transformed into cross-selling opportunities as new insight is gained into the “state” of the customer (for example, just married, recently divorced, moving, or joined military).
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Netflix Streaming-Only Customers Are 33% of All New Subscribers
Netflix now finds 33 percent of its new customers are choosing the $7.99 a month, "streaming only" plan, a rather powerful testament to demand for the Netflix offer. Netflix introduced the offer in November 2010, at the same time slightly increasing the price of existing plans that support both DVD and streaming delivery.
Netflix also says it expects the percentage of "streaming only" customers to grow over time. About 66 percent of new customers elect to buy the $9.99 1-DVD combination plan, which allows users to rent one DVD at a time, and also allows unlimited viewing using streaming. "Very few of our existing subscribers are downgrading to the pure streaming plan," Netflix also notes.
read more here
Netflix also says it expects the percentage of "streaming only" customers to grow over time. About 66 percent of new customers elect to buy the $9.99 1-DVD combination plan, which allows users to rent one DVD at a time, and also allows unlimited viewing using streaming. "Very few of our existing subscribers are downgrading to the pure streaming plan," Netflix also notes.
read more here
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
89 of 111 Mobile Providers See Bandwidth Demand Increases, 10 Don't, Says Akamai
The only surprise in the latest Akamai "state of the Internet" report is that there are any service providers at all who did not see average data consumption grow during the third quarter of 2010.
In fact, about 10 mobile service providers, out of 111 Akamai supports, did not see an increase. As you would expect, most did see bandwidth demand grow. Some 89 of the mobile providers saw consumption of data downloaded from Akamai increase on a year-over-year basis.
In addition, 35 providers doubled the average monthly volume of content downloaded from Akamai year-over-year. But the real surprise is that any mobile providers, at all, did not see increases.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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