Sunday, February 6, 2011

Analog Dollars, Digital Dimes

Over the years I have on occasion likened the competitive telecom industry's structural issues to those of the airline industry, with one overriding main conclusion: there are some businesses that seem to be structurally incapable of making money; and that the airline industry seems to be one of those instances. I have never found the analogy to be so apt that the same conclusion could be reached about the communications business.

First, it is historically untrue that the communications business "cannot" make a profit. It has, and does. The question many have, though, is whether that will always be true, or the extent to which it will prove to be true if the industry changes rather significantly.

The other analogy that has made sense when looking at broadband and voice products sold in a "digital" context is media. Content owners starting with music and print, and now video, have had to grapple with some clear revenue implications of the Internet and the web. The notion of exchanging "analog dollars for digital dimes" captures the dilemma. As a rule, digital versions of print products cannot garner the same advertising rates as analog products once did.

As the Super Bowl ad rate suggests, there now are so many different media channels that each discrete channel is "devalued" in terms of ability to command a premium price.

"Let’s assume the Washington Post decides to put up a paywall and assume it has a meter such that once a reader reaches a predefined limit on articles per month the reader needs to subscribe," says Scout Analytics. " As a result, only fans of the newspaper will purchase an online subscription."

"Our studies have shown fans make up about five percent of the audience," Scout Analytics says. For the Washington Post, they would have had 1.19M fans in 2009. Assuming the paywall has the same rate as the print product $280 per year and a 50 percent of fans convert to a subscription, the revenue from the paywall would be $167 million, which would require $229 million in ad support. But ad support would come to about $70 million, leaving a shortfall would be $159 million.

Some will note, as does Scout Analytics, that these revenue assumptions are likely too generous. The point is that it remains difficult to achieve the same level of gross revenue and profit margin with digital versions of analog products.

Some of you instinctively will think of VoIP, global capacity pricing, mobile voice, text or broadband pricing, and even consumer broadband access services as examples that illustrate the same process at work in communications.

Saturday, February 5, 2011

Millennials: 50% of Workforce by 2014

By 2014, 50 percent of all employed people will be Millennials. Little wonder they are setting the pace in music, fashion, technology, education, philanthropy, movies and entertainment.

Motorola to Replicate 1984 Apple Ad During Super Bowl?

Many, perhaps most of you, will not remember the 1984 iconic Apple ad touting Apple's "be different" ethos. Motorola seems to be aiming for that sort of feeling with its planned 60-second Super Bowl ad.

Enterprise Adoption of Consumer Tools Has Increased

Since 2008, all consumer tools, with the exception of blogs and online travel services, have experienced an increase in enterprise employee usage, according to the Yankee Group. The largest increases in workplace usage include:

Social networking, which tripled from 10 percent to 31 percent, and consumer instant messaging, which almost doubled from 25 percent to 47 percent.

Consumer email usage by enterprises increased from 43 percent to 52 percent, while consumer-grade VoIP doubled from 7 percent to 16 percent.

Use of web-based productivity apps rose from 17 percent to 25 percent. Mobile picture and photo messaging rose from 15 percent to 27 percent.

Mobile Banking for the "Unbanked" in South Africa

Mobile Banking in Kenya

Heaviest Users on Verizon Wireless Network Might be Throttled at Times of Peak Congestion

That's one way to reconcile "unlimited service" plans and very-heavy usage by some consumers.

Will Generative AI Follow Development Path of the Internet?

In many ways, the development of the internet provides a model for understanding how artificial intelligence will develop and create value. ...