Tuesday, November 3, 2015

India Enterprise Communications Spending $28.3 Billion in 2016

Communication services will continue to account for the largest share of information technology spending in India and will account for 39.2 percent of revenue in 2016, or about $28.3 billion, according to analysts at Gartner.

Communications arguably represents a smaller percentage of total enterprise IT spending in India, compared to many other countries. Globally, communications represents about 43 percent of enterprise IT spending.

That factoid illustrates the intimate relationship between information technology and communications services.


Communications revenue will grow about 2.1 percent in 2016, Gartner also predicts.


Total India IT spending is forecast to reach $72.3 billion in 2016, a 7.2 percent increase from 2015 levels.


“India will continue to be the fastest growing IT market for the second year in succession and will continue growing to total $87.67 billion by the end of 2019,” said Aman Munglani, research director at Gartner. “India is currently the third largest IT market in Asia/Pacific, and by 2019 India will become the second-largest IT market within the Asia/Pacific region, following China.”


Devices, which include mobile phones, PC’s and tablets, will account for almost 33 percent of the overall IT spend in India, and the devices  segment will grow 9.4 percent in 2016.


Mobile phones will continue to be the single largest technology sub segment in India and the third fastest-growing through 2019.


“Data center systems will grow 3.9 percent in 2016, with most of this growth coming from enterprise network equipment and servers that will grow at 5.9 percent and 5.3 percent, respectively.


IT services, which accounts for 18.1 percent of overall IT spend in India, will be the fastest growing segment in India in 2016 with 13.8 percent growth year on year. Within these segments, business IT services will grow 15.2 percent over 2015 figures,” said Munglani.

Software, which accounts for nearly seven percent of IT revenue in India, will grow 12.7 percent as a segment, but within this segment, enterprise application software will be the fastest growing sub segment in 2016, with revenue forecast to grow 16.2 percent over 2015.

Saturday, October 31, 2015

Internet Basics to Test Demand for Village Wi-Fi

Facebook’s Internet Basics initiative now plans to test demand for Wi-Fi in 100 Indian villages. As always, sustainability is an issue.

Initially, Internet Basics will help create service in 25 villages, buying bandwidth from BSNL for a minimum period of three years, allowing time to test the extent of demand for a “for-fee” service.

Internet Basics has partnered with an Indian rural Internet access provider, AirJaldi, to manage the operation of the “Express Wi-Fi” service.

As currently configured, Express Wi-Fi costs 10 rupees, or about 15 cents, for one day’s access to 100 megabytes of data. For $3, users can buy use of 20 gigabytes of data, which can be used over the course of a month.

There are, according to Professor Rekha Jain, of the Indian Institute of Management, 640,000 villages in India, containing 180 million houiseholds.

Those households hve monthly household income of US$230, with US$24 a month in per person spending.

So part of the challenge is convincing those consumers they should spend money buying Internet access. By way of comparison, the typical Indian mobile account repersents a bit less than US$2 a month in spending.

The government of India has said it will create facilities offering public Wi-Fi in 2,500 cities and towns across the country over three years, with the network built and operated by state-owned Bharat Sanchar Nigam Ltd (BSNL).

Use of Wi-Fi as an Internet access platform in India is growing, even if that might seem a difficult proposition in country with fixed network facilities. BSNL is among those who now are deploying public hotspot networks.

The city of Delhi also separately is working on a municipal Wi-Fi plan of its own, that might use a freemium business model.

For its part, Bharti Airtel Limited (Airtel) announced that Uber riders across India will be able to pay for their trips using Airtel Money, the firm’s mobile wallet service. As part of that plan, Uber vehicles will be outfitted with Airtel 4G connections, offering free Wi-Fi inside Uber vehicles.

The government of Bihar, meanwhile, plans to offer free Wi-Fi at all colleges within the state.

Friday, October 30, 2015

MIMO and Small Cells Can Only Do So Much: More Spectrum is Needed

If you assume demand for mobile Internet access bandwidth is going to keep growing in excess of 50 percent a year, as it presently is doing (Cisco predicts bandwidth consumption in Asia will grow at 58 percent annual rates through 2019), then supply also has to be increased.

If you also assume the percentage of higher-performance smartphones will keep growing, then you also must account for much-heavier bandwidth demand. A feature phone tends to use about 22 MB a month. A smartphone tends to use 819 MB each month, while a smartphone used on a 4G network will tend to consume 2,000 MB a month, according to Cisco.

As smartphone adoption grows, so will the percentage of phone customers regularly using mobile data. That also applies to use of smartphones on 4G networks or 3G networks, compared to 2G networks. People consume more data on faster networks

It also follows that significant additional capacity will have to be supplied.


Traditionally, there are three ways to do so. Regulators can allocate more spectrum. Operators can move to smaller cells or use more-efficient antenna technologies, to reach the so-called “Shannon limit (the theoretical maximum efficiency of any communications channel.”

Use of Multiple Input Multiple Output (MIMO) antennas might jokingly be said to prove “Shannon was wrong.” He was not wrong, but the point is that after MIMO--and massive MIMO--are applied, service providers will have wrung as much as possible out of antenna technology.

That will leave new spectrum and smaller cells are the remaining technology tools to boost usable bandwidth (one can think of many ways to provide consumer incentives that reduce demand, but those are not technology tools).

Operators can control network architectures. They cannot control spectrum allocation.



Brookings

Is Google Fiber an Existential Threat? How Much Can it Do with 30% Coverage of the U.S. Market?

Is Google Fiber an existential threat to either telcos or cable TV? That might seem an overblown threat. “Existential” implies a threat to existence.

To the extent there is legitimate danger, it comes not from massive losses of telco or cable TV market share and gross revenue (though that might well happen), but “only” from a sustained dip in profit margins caused by the new competition.

In other words, assuming Google Fiber currently is sustainable itself (earning a positive rate of return), the issue is whether the competition tips either telco or cable TV profit margins below the 20-percent level, towards zero.

Nor does Google Fiber have to do all the work.

Other trends work in that direction, namely declining demand for fixed network voice and declining demand for linear video, in addition to the obvious new pressure on high speed access pricing and profit margins.

The challenge Google Fiber represents is that cable TV and telco competitors have to increase capital investment while simultaneously risking zero net increase in revenue, or even actual declines in revenue. More spending to earn less revenue, in other words.

Simply, a market rate of a gigabit for $70 a month resets consumer expectations enough to destroy existing pricing-value relationships upon which current cable TV and telco business models are built.

In other words, it is not necessary that Google Fiber, or any other competitor in the high speed access market, reduce telco or cable TV market share far below current levels.

All Google Fiber and others must do is attack profit margins. Cable TV gross margin is typically somewhere in the low 20s and net margins are maybe in the 10 percent to 11 percent range.

AT&T has net margin in the five percent range.  Other telcos might have net margins in the six-percent range, with Verizon somewhat higher, at perhaps seven to eight percent.

The competition “merely” needs to reinforce existing revenue and cost trends in ways that undermine the sustainability of cable and telco business models, especially the net margin performance.

You might well argue that is why the leaders of the cable TV industry “must” get into the mobility business, or telcos “must” get into the Internet of Things business. There is simply going to be increased pressure on gross revenue and profit margins in the fixed network business.

Given existing trends--shrinking voice and slow diminution of linear video revenue--all that has to happen is enough market share pressure and share gains by the new competitors to tip the cable TV and telco business model towards zero.

To be sure, we are likely five to 10 years away from any such scenario, as Google Fiber coverage remains relatively limited, compared to the larger telcos and cable TV companies (though far beyond what most independent ISPs could sustain).

The issue is how much coverage Google Fiber would have to attain, on a national basis, to become a significant and material force on pricing in most of the market, and whether Google Fiber decides to continue pushing in that direction.

So far, Google Fiber has avoided the “NFL cities,” targeting second-tier cities instead. Whether Google Fiber can exert national market power without significant footprint in the biggest markets is an important issue.

Some have estimated the cost of a truly-nationwide network at perhaps $140 billion. But keep in mind that no other service provider serves more than about 30 percent of all U.S. homes. Whether Google Fiber would be permitted to exceed roughly that coverage, and whether it wants to, are key issues.

At least in an environment where Internet access is considered a “common carrier” service, one has to believe that the government would not let even a Google Fiber exceed about 30 percent coverage of all U.S. homes. No other service provider is allowed to do so.

So if I am thinking about how to maximize the Google Fiber market impact, I would focus on how to wring the greatest effect from operations that never will exceed coverage of more than 30 percent of U.S. households.

Thursday, October 29, 2015

Reliance Jio Plans Big Push into Fixed Services

Reliance Jio, about to launch a major challenge in the Indian mobile communications business, also hopes to enter the fixed network business as well, as a cable TV operator. In June 2016, Reliance Jio Media Pvt. Ltd, a subsidiary of Reliance Jio, received approval to launch a pan-India cable TV company.

That would be an expensive, time-consuming and daunting exercise under the best of conditions. So it is not surprising that Reliance Jio would consider growth by partnership and acquisition.

The company is said to be in talks with a number of cable TV operators, particularly in large and densely packed cities, such as Mumbai and Bangalore, to supply the platform. At the moment, cable TV operators represent about 100 million connected homes.

As in the past in other markets, Reliance Jio might discover it will have to upgrade the cable TV facilities, both in terms of reliability (network uptime) as well as ability to support two-way operations.



Wednesday, October 28, 2015

Google Fiber Formally Asks 3 More Cities to Work on Qualifying for Google Fiber

Google Fiber says it has  invited Oklahoma City, Okla., Jacksonville, Fla. and Tampa, Fla. to explore bringing Google Fiber to their communities, as it did in September, inviting officials in Irvine, Calif., Louisville and San Diego to work with Google on a standard checklist of items Google Fiber uses to assess market viability.

That normally includes a detailed study of matters that affect construction, such as local topography, housing density, and the condition of existing infrastructure.

Cities also must complete a checklist of items—such as providing a map of utility lines—that Google Fiber insists are prerequisites.

Those of you familiar with the history of the U.S. competitive local exchange carrier business will see the pattern here. Many U.S. CLECs, exploring communities where it was favorable to commence operations, also stayed away from the major metro areas (“NFL cities”) and instead picked tier two cities.

The same logic appears to make sense for Google Fiber.



What is Harder than Being an Indian Mobile Operator?

It might be easier to thread a camel through the eye of a needle than to succeed wildly and easily in the Indian mobile communications market. It would not be unusual in any big market for four providers to control 95 percent share of the mobile services market.

In India, though four providers have about 70 percent share, five providers have 86 percent share, while six providers have 93 percent share. Structurally, the Indian mobile market is more fragmented than most.



For reasons I do not claim to understand, mobile operator infrastructure costs some 30 percent more than global averages, says Rajan Mathews, Cellular Operators Association of India director general.

That is not all. Spectrum prices range from 30 percent to 35 percent higher than global averages as well.

And Indian mobile operators labor with less spectrum. “Every mobile operator in India has, on average, 12 MHz to 15 MHz of spectrum,” said Mathews. “Globally, every operator has 45 MHz to 50 MHz.”

There other important observation is that the Indian government has an interest in the mobile business that arguably is more concentrated than regulators elsewhere might have.

In developed markets, there are five access networks, including landline, satellite, cable TV, government networks and mobile. “India has one network: the mobile network,” says Mathews.

There are other implications. “The government has a proprietary interest, so spectrum is going to be licensed,” says Mathews. “The network is a sovereign national imperative as we are the only network in town.”

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