Friday, June 5, 2015

Can Legacy Telcos Survive, Long Term?


Some would argue there are regulatory and other obstacles to investment in high speed access infrastructure in many emerging markets. Policies that effectively favor incumbent service providers might be a frequent complaint on the part of competitive providers.

Some of us would argue the problem is far more complicated than that. Rights of way, for example, can be formidable obstacles.

Business models are likely the biggest issues. Where some might argue the issue include disincentives for incumbents to invest, which is true enough, it might be reasonable to argue that new providers might ultimately emerge, in a sort of service provider product cycle.

To be blunt, there are growing signs that the traditional service provider business model is too costly to survive, long term, where competition is unleashed. That is not an easy challenge to finesse, if one is a policymaker.

In at least some instances, the implications might be that most legacy telephone providers will go away, as they simply cannot maintain present revenues, and have cost structures too high.

Consider the U.S. market, where rival cable TV companies slowly have managed to capture the leading market share in high speed access, while retaining the biggest share of the linear video business, a decent share of voice accounts, and rapidly-growing share of the business communications market.

Cable operators also are readying an eventual assault on the mobile business as well. To be sure, the outcome is not foreordained. The point is that cable TV operators are attacking with a lower-cost model that is structural. And some of us would argue that in a competitive market, the lowest cost provider tends to win.

In France, Illiad has shown the power of the strategy, and also the danger for incumbents.

In most markets, though, there are not rival terrestrial fiber access networks, as exists in the U.S. fixed network telecom industry.

So regulators have built competitive frameworks on wholesale access to incumbent networks. Some would argue that is likely the only viable solution, but still leaves the infrastructure owner clear incentives not to make life easy for its wholesale customers.

That is why some believe rival facilities-based networks are a more-sustainable way to promote competition.

Beyond that suggestion, structural problems with weighty political implications might remain.

Perhaps the incumbent telephone company model is unsustainable long term. It was designed for monopoly conditions, and therefore has a legacy cost structure that perhaps can be trimmed only so much, for legal and institutional reasons.

If so, in any future competitive market, enabled by relatively radical changes (either a full structural separation or enabling viable lower-cost infrastructure based competitors to enter the market, the lower cost new competitors eventually will win.

There are implications for regulation, as the present “national network” might go away, to be replaced by a new constellation of providers who cannot easily afford all the “universal service” requirements of the old legacy providers.

Neither will the new providers, because they operate with lower costs, support the same number of jobs, at the same pay rates as legacy telephone companies.

They will tend to operate at lower profit margins, hence will generate less surplus for authorities to tax.

Taken altogether, a huge and unsettling shift will be coming, in at least some markets, as competition intensifies.

Across the globe, incumbent profit margins and profits are tightening or declining. That might be one sign they cannot actually survive a broader competitive market, over the long term.

Thursday, June 4, 2015

5G Networks Might Launch in 2020; Big New Revenue Ecosystems Not So


Ignore for the moment the realities that we do not know yet how to define fifth generation mobile networks; the fact that in many markets 3G has yet to be fully commercialized, to say nothing of 4G; or that many other essential parts of an idealized 5G ecosystem are complicated in their own right (big data, new network architectures, commercial acceptance of new IoT services and apps).

With some supporters aiming to launch commercial 5G networks as early as 2020,  some might question whether the benefits will be tangible so soon.

Most of the new applications supported by 4G networks actually were envisioned when 3G was launched. By that reckoning, it might take a decade before new 5G-enabled apps and services are widely used.

Sometimes it is hard to determine, in advance, the ways in which networks deliver value, long past the time when they “should” be eclipsed or retired. Telenor, for example, plans to shut down its 3G network in 2020, before its 2G network is turned off in 2015.

The reason is that 2G is seen as working fine for many developing Internet of Things or machine-to-machine applications that do not require much bandwidth, where the 3G network is simply a slower version of 4G.

Such uncertainties are almost certain to affect 5G as well, particularly as some see 5G as the underpinning for Internet of Things businesses which in their own right are complicated to create.

New 5G networks might actually launch in 2020. It seems doubtful the new applications and revenue streams will emerge, in a substantial way, that soon. We saw the same lag in 3G.

An Era Potentially Passes With Possible Dish Network Purchase of T-Mobile US

Dish Network and T-Mobile US owner Deutsche Telekom might not yet agree on much, other than that John Legere, T-Mobile US CEO, would remain CEO if Dish Network were to buy T-Mobile US.  

Important details, such as a purchase price and the mix of cash and stock that would be used to pay for any deal remain unresolved, according to a report in the Wall Street Journal.

Still, if a deal can be reached, Dish Network will have answered a key question, namely the issue of what Dish Network really intends to do about its mobile spectrum assets.

Gone would be the option whereby Dish Network simply sells off its spectrum, a prelude to an eventual sale of the remainder of Dish Network, which would not likely fare well in a market where bundles are the foundation of the consumer business and linear video revenue decline has accelerated.

Dish Network would become, for the first time in its history, a facilities-based triple play provider whose revenues are de-leveraged from entertainment video. T-Mobile US currently earns about $31 billion annually from mobile services. Dish Network earns about $15 billion, nearly all from video services.

Dish Network does sell satellite Internet access to about 591,000 customers, but the revenue is relatively insignificant. At $480 annually, Internet services might generate about $283 million a year.

So, for the first time, Dish Network would earn two thirds of its revenue from non-video sources.

For T-Mobile US, the transaction would bring much additional spectrum, get Deutsche Telekom out of the U.S. mobile market and likely make T-Mobile US among the first U.S. mobile firms to move significantly into mobile-delivered content services.

Though the structure of the U.S. mobile business would not change, the shape of the U.S. video entertainment business clearly would be different.

For the first time, most major providers in any part of the former linear video business, the mobile or fixed line communications business would be in the “triple play” or “quadruple play” bundled services business.

That had been true for the leading fixed providers for some time. But assuming AT&T’s purchase of DirecTV is approved, and if Dish Network does buy T-Mobile US, only Sprint would remain among the major firms without a linear video business component.

That should matter less as time passes and the linear video business declines.

But it is worth noting that the three to four decade period in which “satellite TV” existed as a market category would pass, just as the former “long distance company” category disappeared earlier.

As had happened earlier for telcos and cable TV companies, the era of “single product” strategies in consumer markets will have passed in the satellite entertainment business as well.

Wednesday, June 3, 2015

Asia Rural Mobile Coverage (2G) is 87%

There is a very good reason why most observers believe mobile service providers will provide most of the Internet access for people living in rural areas of the developing world: rural area mobile coverage is no less than 79 percent in Africa, 87 percent in Asia and 81 percent in Oceania.


That high level of coverage of course pertains mostly to 2G and 3G coverage, but the general principle remains valid: it is the mobile networks which have the greatest coverage at prices most consumers can afford. Satellites have wide coverage, but generally cannot match mobile operator retail prices.


In 2014, fixed-broadband subscriptions reached a total of 711 million accounts globally, corresponding to a penetration rate of almost 10 percent, according to the International Telecommunications Union.


In developing countries, fixed-broadband penetration growth rates have dropped from 18 percent in 2011 to six percent in 2014, and less than one percent in lesser-developed countries.


Asia and the Pacific stands out as a region with low fixed-broadband penetration (7.7 per cent) and a sharp decline in the growth of fixed broadband since 2010.


In large part, that is because mobile broadband is a substitute. Mobile broadband registered continuous double-digit growth rates in 2014 and an estimated global penetration of 32 percent.


Mobile broadband is growing fastest in developing countries, where growth rates
in 2014 were twice as high as in developed countries (26 percent growth in developing countries, compared to 11.5 percent growth in developed markets).


All regions continue to show double-digit growth rates, but Africa stands out with a growth rate of over 40 percent, twice as high as the global average growth rate.


By the end of 2014, mobile broadband penetration in Africa had reached 20 percent, up from less than two percent in 2010.


Basic 2G population coverage stands at over 90 percent worldwide. According to ITU estimates, global 3G population coverage stood at around 50 percent in 2012.


Backhaul access remains an issue.


In Asia and the Pacific, 40 percent of the population live out of reach of an operational optical fiber backhaul network (the facilities are more than 50 km distant), and just over 10
percent live within 0 km of an optical long haul fiber.


SPECTRUM FUTURES

The M Hotel Singapore  |  10-11 September 2015
M Hotel Singapore

Will anybody be able to challenge mobile operators in race to connect the next two billion Internet customers?


Spectrum Futures 2015 will look at how succesful new platforms might be in the race to connect the next two billion Internet users in South Asia and Southeast Asia.

Spectrum Futures 2015 brings together regulators and service providers from throughout the Asia-Pacific region to allow the exchange of ideas about key policies to help emerging markets like India, the Phillipines, Thailand, Indonesia, Cambodia and Myanmar connect to their populations to the Internet within the next decade.
www.spectrumfutures.org

FOLLOW US ON
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Pacific Telecommunications Council
914 Coolidge Street | Honolulu, HI 96826-3085 | +1.808.941.3789 | spectrumfutures.org |spectrumfutures@ptc.org


Kacific Eyes 2016 Commercial Launch, Signs 7 Deals

Although the core of its intended market are islands of the South Pacific, Kacific Broadband already has signed a contract with Indonesian satellite provider BigNet. The US$78 million long-term agreement with Kacific Broadband Satellites entails capacity covering all of Indonesia, with a particular emphasis on providing good quality, affordable Internet to rapidly developing areas in Eastern Indonesia, Kacific Broadband says.


Secondary cities and villages are the target, especially schools, government buildings, enterprises and community Internet access points.  


The deal is the seventh, and largest, signed so far by Kacific Broadband Satellites. Teletok, the local telecommunications company of Tokelau and sole service provider, is another customer.


Tokelau, composed of three small atolls situated north of Samoa, is a Polynesian territory of New Zealand with a population of 1,400.


Kacific’s target audience is a familiar market: up to 50 million communications users on remote Pacific islands typically unserved by undersea cable access. That also includes 13 million people who live on outer islands.


Also, as is the case for many countries of the Caribbean, there are huge spikes in demand caused by tourist visitors numbering about two million a year.


Also, 40 million people live in locations surrounding the Pacific Ocean, such as Eastern Indonesia, where there also is little Internet connectivity.


Demand models show that more than a million latent Internet users live in the extended Pacific islands, where there are high levels of education. Over a million latent Internet users could be added if the region was supplied with levels of connectivity equivalent to those found in developing parts of Asia, Africa or Central America.


Kacific will use the latest generation Ka-band high throughput satellites and spot beams, delivering Internet access at speeds up to 50 Mbps to any single location or user.


The business plan calls for Kacific to supply wholesale capacity, enterprise and consumer services, with the launch of the first satellite in the fourth quarter of 2016 and commercial service early in 2017, with full capacity reached in 2020.




SPECTRUM FUTURES

The M Hotel Singapore  |  10-11 September 2015
M Hotel Singapore

Satellite Internet access is going to be disrupted over the next several years


Spectrum Futures 2015 will examine spectrum abundance coming from all over:

  • New high-power satellites
  • New satellite constellations using low earth orbit
  • Disruptive amounts of bandwidth per user
  • Disruptive satellite architectures

Spectrum Futures 2015 will bring together regulators and service providers from throughout the Asia-Pacific region to allow the exchange of ideas about key policies to help emerging markets like India, the Phillipines, Thailand, Indonesia, Cambodia and Myanmar connect to their populations to the Internet within the next decade.
Join the conversation at Spectrum Futures 2015.
www.spectrumfutures.org

FOLLOW US ON
FacebookTwitterLinkedInVimeo
Pacific Telecommunications Council
914 Coolidge Street | Honolulu, HI 96826-3085 | +1.808.941.3789 | spectrumfutures.org |spectrumfutures@ptc.org

Microsoft Preps Global Wi-Fi Hotspot Access Service

Microsoft appears to be readying a new business-focused global Wi-Fi hotspot service representing perhaps 10 million hotspots in 130 countries across the globe.


Speculation is that the new service will build on the existing Skype Wi-Fi service, which federates Boingo, Xfinity Wi-Fi, and Gowex hotspots in the United States and access points from BT and The Cloud in the United Kingdom.


Customers using Skype as part of  the Microsoft Work and Play Bundle, which costs $149 (£98) a year, will be able to access Microsoft Wi-Fi.


It isn't entirely clear whether they'll have to pay extra for the privilege with Skype credit, or other means.


People who bought a Surface 2 tablet with a Skype Wi-Fi Bundle will also get Microsoft Wi-Fi, as will employees of organizations with Office 365 for enterprise.

Tuesday, June 2, 2015

JP Morgan Chase, Coca-Cola, Eliminate Voice Mail: Employees Don't Need it Anymore

JP Morgan Chase and Company believes employees don’t need voice mail anymore, so JP Morgan Chase is simply eliminating that capability for consumer bank employees as part of a push by the biggest U.S. lender to trim $2 billion in annual expenses.

“We realized that hardly anyone uses voice mail anymore because we’re all carrying something in our pockets that’s going to get texts or e-mail or a phone call,” Gordon Smith, head of JPMorgan’s consumer and community bank, said.

The firm has 135,908 workers in its retail division and voice mail services cost $10 a month per line, Employees such as branch managers who deal directly with clients will keep the service.

Firms including Coca-Cola Co. also have cut voice mail services.

Developments such as these might suggest one reason why enterprise unified communications services and products face sluggish to declining sales. In a way that might have seemed crazy two decades ago, many enterprises might find a great number of thieir employees do not really need “unified” communications so they can stay in touch.

Texting, for example, is viewed as a full substitute.

Most employees at Coca-Cola’s Atlanta headquarters and its technology plaza nearby no longer have access to voice mail on their office phones.

Reportedly, only about six percent of employees opted to keep the feature.

The logic is that if a message is important the caller will email, text or call you back.

Something that was once seen as valuable and indispensable is now seen as inefficient, in some cases worthless as a form of messaging.

Just a third of workers listen to voice mails from business contacts, eVoice, a virtual phone service provider, found in a 2013 survey.

About the same share of respondents listen to voice messages from a spouse or significant other.

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