http://www.wds.co/docs/controlling-the-android.pdf |
The study analyzed over 600,000 technical support calls that the WDS teams around the world have handled in the last 12 months.
The study finds that fragmentation has led to a higher than average propensity for hardware failure on Android-based devices: 14 percent of technical support calls on Android relate to hardware, versus 11 percent for Windows Phone, seven percent for iOS and six percent for BlackBerry. Android Device Returns Cost Operators $2 Billion Per Year
No comments:
Post a Comment