Thursday, January 21, 2021

PCCW Global on Becoming a Platform

PCCW Global believes the global connectivity business can become a platform if it focuses on open and universal settlements, for example, creating more liquid transactions and using open interfaces to allow robust partner interactions. That is one way to create more value in the ecosystem. 

The mindset, though, is that of a marketplace or exchange, more than a relationship between a supplier and its customers. Think of it as more a relationship between any partners that are part of the ecosystem. 

Where the core business model for a connectivity provider has been as a "pipe," in the sense of creating a product and then selling that product to a customer, a platform facilities exchanges of value between ecosystem participants. The revenue for a platform then is some form of a commission, a fee or some other monetization method. 

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