Console Connect by PCCW Global: "We Don't Even Have to Know Who the Customer Is"

Console Connect, the PCCW Global automated ordering and interconnect system, is based on a community of partners including cloud services providers, networks and enterprise private clouds. 

The system is so automated--including settlements--that "we don't even have to know who the customer is," says Marc Halbfinger, PCCW Global CEO. Over the past year, PCCW Global has added 800 customers without any sales personnel contact.