Tuesday, December 17, 2024

If 90% of Your Business Model is Threatened, You Must Change

It’s fairly easy to explain why cable TV programming networks face an existential crisis. Shrinking audiences attack 85 percent to 90 percent of the revenue base. 


Their revenue is driven by advertising (perhaps 40- to 45 percent of total) and affiliate fees paid by distributors (about 50- to 55 percent). The former is dependent on the volume of viewers, which is declining every year. The latter is dependent on the number of potential viewers a distributor can deliver (subscribers). 


Both are essentially “potential attention” metrics and are declining. Subscriber volume provides potential larger audiences while also making any particular distributor more or less valuable as a platform for such potential audiences. 

If subscription decline is irreversible, then so are advertising and affiliate fee revenues. By some estimates, video streaming revenue already has surpassed the level of linear video subscription revenue. 

But most content business models also have been disrupted by the internet and digital content distribution. So far, most of the angst about artificial intelligence has been on its potential to disrupt content industry jobs by automating the functions. 


Industry

Traditional Business Model

Disrupting Technology/Trend

New Business Model





Cable TV

Subscription-based service for linear channels

Streaming services (Netflix, Hulu, etc.), cord-cutting

Subscription-based streaming services, ad-supported streaming, live TV streaming

Long Distance Calling

Per-minute charges for long-distance calls

Voice over IP (VoIP) technology

Flat-rate long-distance plans, VoIP services

Local Telephone Service

Landline phone service with monthly fees

Mobile phones, VoIP services

Mobile phone plans, VoIP services

Postal Services

Physical delivery of letters and packages

Email, digital messaging, online shopping

Digital delivery of mail, specialized shipping services

Retail Shopping

Physical stores, in-person shopping

E-commerce, online marketplaces (Amazon, eBay)

Online shopping, omnichannel retailing, subscription boxes

Music Distribution

Physical media (CDs, vinyl records)

Digital music distribution (iTunes, Spotify)

Digital music streaming, music subscription services

Newspapers

Print newspapers, subscription-based model

Online news, digital subscriptions

Online news, digital subscriptions, ad-supported news

Magazines

Print magazines, subscription-based model

Digital magazines, online content

Digital magazines, online content, ad-supported content

Movie Theaters

In-theater movie screenings

Streaming services, video-on-demand

Streaming services, video-on-demand, premium video-on-demand

Home Video

Physical media (DVDs, Blu-rays)

Digital video rental, streaming services

Digital video rental, streaming services, video-on-demand


While an apt observation, it is the disruption of existing business models which will have the greater impact. It might be easy to suggest that AI will restructure many business processes in content industries. What is harder to ascertain is the ultimate impact on business models.


The mere fact that AI creates content instead of humans does not necessarily disrupt the revenue model, only changing the cost model. Distribution could be an area of greater change, though, as most content industry disruptions are founded on distribution (display) technology changes. 


Television disrupted movie theater exhibitions. Cable TV disrupted over-the-air broadcasts. The VCR enabled the home video business, the DVD improved it; video streaming ended it. Audio tape, then compact discs largely displaced the records business. But music streaming largely displaced all physical media distribution. 


Industry

Traditional Business Model Characteristics

Potential AI Disruption

New Business Model Characteristics

Content Creation

Human creators, editors, and producers

AI-generated content, automated editing, and production

AI-assisted content creation, personalized content experiences, dynamic content adaptation

Content Distribution

Traditional media channels, physical distribution

AI-powered personalized content delivery, direct-to-consumer distribution

AI-driven content recommendation systems, dynamic pricing, real-time content adaptation

Content Consumption

Passive consumption, linear storytelling

Immersive experiences, interactive storytelling, personalized content

AI-powered interactive content, virtual and augmented reality experiences, personalized content journeys

Copyright and Intellectual Property

Traditional copyright laws, licensing fees

AI-generated content ownership, copyright infringement challenges

AI-powered copyright management systems, dynamic licensing models, new revenue streams from AI-generated content

Advertising

Traditional advertising models (TV, print, digital)

AI-powered targeted advertising, programmatic advertising

AI-driven personalized advertising, dynamic ad placement, brand experiences powered by AI

Education and Training

Traditional classroom-based learning, standardized content

AI-powered personalized learning, adaptive content

AI-driven learning platforms, personalized tutoring, skills-based learning

Entertainment

Traditional entertainment formats (movies, TV shows, games)

AI-generated entertainment, interactive gaming, virtual reality experiences

AI-powered interactive entertainment, personalized gaming experiences, virtual and augmented reality content


The cumulative impact of digital media and internet distribution has enabled a shift to on-demand consumption and away from linear formats across virtually all media. That, in turn, has altered the advertising and affiliate revenue basis for linear video subscription services. 


U.S. subscriptions, for example, peaked around 2010 and have been steadily declining since then. 


source: IBISWorld 


Though there are many reasons for the lower demand for linear video subscription services, the threats to advertising and affilate fee revenue streams are the most obvious.


Challenges for Linear TV & Cable TV

Advantages of Streaming Alternatives

Rigid Scheduling: Viewers must watch programs at set times.

On-Demand Viewing: Content is available anytime, allowing flexibility.

High Subscription Costs: Cable packages are expensive and include unwanted channels.

Lower Cost Options: Streaming services offer affordable subscription plans and bundles.

Ad Interruptions: Traditional TV has frequent and lengthy ad breaks.

Ad-Free or Limited Ads: Streaming platforms offer ad-free tiers or fewer interruptions.

Lack of Personalization: Limited ability to customize programming to individual tastes.

Personalized Recommendations: AI algorithms suggest content based on viewing habits.

Limited Mobility: Watching requires a TV or cable box at a fixed location.

Cross-Device Access: Streaming is available on phones, tablets, smart TVs, and laptops.

Outdated Content Delivery: Programming is tied to fixed schedules, making discovery difficult.

Content Libraries: Vast libraries of current, past, and exclusive content are accessible anytime.

Declining Viewer Engagement: Younger audiences are abandoning traditional TV.

Appeals to Younger Audiences: Streaming platforms cater to younger demographics with interactive and diverse content.

Complicated Bundles: Bundled cable TV packages force customers to pay for unwanted channels.

A La Carte Options: Consumers can subscribe only to the services or shows they want.

Geographical Restrictions: Content availability is often tied to specific regions.

Global Accessibility: Streaming platforms offer consistent access to content worldwide.

Slower Technology Adoption: Traditional TV struggles to incorporate new technologies quickly.

Cutting-Edge Technology: Features like 4K, HDR, offline viewing, and voice control enhance the experience.


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