Ribbit has unveiled a new platform for developing telephony services and integrating them with Web apps, as well as what it says is a new business model as well.
The company says it has a 600-plus developer community and already can be integrated with salesforce.com.
"The world doesn't need another phone company," says Ted Griggs, co-founder and CEO at Ribbit. "What it needs is new kind of phone company, one that liberates voice from its current confines -- devices, plans and business models -- and more readily integrates into the workflow of our professional and personal lives."
At the core of Ribbit's technology offering is an open platform that enables developers to bridge the worlds of traditional telephony and the Web. The Ribbit SmartSwitch, evolved from a Lucent-tested CLASS 5 softswitch, and open Flash/Flex-based application programming interface will enable non-telephony developers to quickly build innovative, rich voice applications and integrate them into Web sites, communities and applications, Ribbit says.
By connecting voice from any Flash-enabled browser to the PSTN (public switched telephone network) and new VoIP (voice over IP) networks, over 750 million computers become the next generation of phones with developers deciding how they work, the company says.
With an assortment of back-office and service delivery infrastructure, the platform also enables developers to not only build services, but sell them as well.
In the first quarter of 2008, the Ribbit for Salesforce workflow integration will be available for salesforce.com customers via the AppExchange.
In the first quarter of 2008, Ribbit will open its service to consumers. Also in the first quarter, the company will sell commercial and enterprise packages. Both the consumer, small, medium and enterprise markets will be areas of focus for Ribbit.
Ribbit is another example of the growing "voice is a mashup" trend, where communications and voice simply are integrated with applications.
