Business use of email and desktop phones seems to be declining, a new survey suggests. Only 35 percent of workers expect to use email more in the future compared to last year, while use of office landline phones is also likely to decline by about eight percent, a new study by GigaOm Pro suggests. The survey also suggests that alternative workplace forms of communication, including texting, mobile phones, social networks, video communications and instant messaging are growing.
Those are a few of the important conclusions one might draw from a recent online study of 1,000 technology-empowered workers in the United States, exploring the rise of new communication tools in the workplace, conducted by GigaOm, and sponsored by Skype.
See more here: study.
