Tuesday, November 23, 2010

Where Will SMBs Spend Marketing Dollars in 2011?

Small businesses are predicted to maintain steady marketing budgets next year, including spending on websites, direct mail, e-mail marketing, social media and print advertising, according to a recent survey by Zoomerang and GrowBiz Media.

Small business marketing budgets leaned toward websites this year, with 39 percent of SMBs with fewer than 1,000 employees spending greater than 20 percent of their budgets in that area. Online spending is expected to continue in favor of websites, as 17 percent of respondents plan to increase budgets for their sites in 2011, the highest percentage increase in planning for any marketing item included in the survey.

In comparison, 15 percent of respondents reported that they plan to spend more on email marketing next year, while 13 percent of respondents plan to up their social media marketing budgets.

Social media is predicted to be the third most increased area for online marketing spending next year. Among the more than 750 businesses surveyed, 34 percent indicated that they currently engage in social media marketing. Of those using social media, Facebook (80 percent), LinkedIn (37 percent) and Twitter (27 percent) were the most commonly used platforms.

One obvious conclusion is that small businesses do not use mobile marketing channels much, if at all.

The State of Small Business Online Marketing Budgets

Online TV Show Viewers Tolerate More Ads

Will online TV viewers accept levels of advertising normally associated with multichannel video service? A new study funded by Turner Broadcasting suggests the answer is "yes."

In the study, online video viewers were randomly exposed to different amounts of adertising. One set of viewers was shown about a minute of ads an episode; the second set of viewers was shown eight to 10 minutes of ads; and the third was shown 16 to 20 minutes worth of ads.

Viewers of 30-minute TBS sitcoms like “Meet the Browns” watched, on average, 40 percent of the episode, including the ads, if there was one minute of ads and 37 percent of the episode if there were 16 minutes of ads.

Viewers of hourlong TNT shows like “Memphis Beat” watched 59 percent of the episode if there were one minute 15 seconds of ads, and 49 percent of the episode if there was 20 minutes of ads.

The takeaway is that viewers watched, on average, for the same number of minutes no matter how many ads were embedded within the program.

The Turner research also suggests that online viewers often do not watch an entire episode, just as they channel-surf while on the couch.

Conflicting Data on Consumer Communications Spending

Though surveys taken in 2009 and 2010 seem to indicate that consumers were cutting back on communications and multi-channel video entertainment spending, other data from the Bureau of Economic Analysis suggests that did not happen; in fact, such spending increased between the start of 2008 and the middle of 2010, for example.

Since the recession started in the fourth quarter of 2007, U.S. consumers have apparently been cutting back on their spending. But Bureau of Economic Analysis data suggests that consumers have been cutting more in some areas than others, and actually have increased spending on many communications services.

BEA show aggregate personal consumption expenditures were up 2.9 percent, or $285 billion, between the fourth quarter of 2007 and the end of the second quarter of 2010, for example.

Mobile device spending was up almost 17 percent since the fourth quarter of 2007. And spending on communications and multichannel video services was up by five percent.

Americans were spending a little bit less on clothing and hotels; a lot less on foreign travel, video and audio equipment (think televisions), and furniture. The big drop came in motor vehicles and associated goods and services, like gasoline. Spending on household furnishings dropped six percent.

Spending on international travel dropped 7.4 percent; purchases of audio and visual equipment dropped 8.4 percent; spending on motor vehicles declined 16 percent; while spending on moving, freight and storage services dropped nearly 20 percent.

Spending on pets increased 14.4 percent. Spending for child care increased 13 percent. Health care spending grew 11 percent while education spending grew 13 percent.

http://innovationandgrowth.wordpress.com/2010/08/09/where-americans-are-spending-more/

Location-Based Services Getting More Traction

The 2010 Christmas shopping season should provide new evidence of the usefulness of location-enhanced mobile shopping, if a survey commissioned by JiWire is accurate. The study suggests 37 percent of mobile users will make more use of location services this shopping season, while 42 percent will continue to use such services as they have in the past.

Finding stores is seen as highly valuable by about 61 percent of respondents.

http://mashable.com/2010/11/17/location-based-services-holidays/

"Finding Stores" is Top Use for Location Services

When searching for local content, 61 percent say that finding store locations is the most valuable feature of location-based media, says JiWire.

(Click on image for larger view)

About 89 percent of respondents to a recent JiWire survey say they likely will use location-based apps and services during the Christmas shopping season.

Some 36 percent plan to use location-based services to find product reviews while 33 percent plan to discover current inventory at nearby stores. About 26 percent plan to connect with social networks through location-based features.

On average, 30 percent are willing to travel more than five miles to redeem a mobile coupon.

Internet TV and The Death of Cable TV

Products have life cycles, which is about all one has to know about changing dynamics in the video business. And while there might yet remain a period of time before a firm trend can be definitively confirmed, "cable TV" might finally have reached that point in the product life cycle where its decline begins.

Telcos have a bit more experience with this sort of thing, as fixed-line voice seems to have reached a clear product life cycle peak in 2000 or 2001, depending on which set of data one looks at. Before that, telcos had to deal with a decades-long decline of stand-alone long distance, not so much in terms of usage, but a historic disruption of profit margins.

Since 2000, though, there has been a steady decline of fixed-line subscriptions. And it is starting to appear as if 2010 might mark a similar turning point for multichannel video, as we now have had two consecutive quarters of overall subscriber decline, something that never has happened before.

A rapid change to new forms of digital delivery will take some time, even though increased talk about "the death of cable TV" certainly will escalate. Content owner financial interests are the main reason. Simply put, content owners have learned quite a lot about the economics of digital distribution and are moving deliberately, to avoid cannibalizing existing business models before the new mechanisms can be perfected.

“The networks aren’t blocking Google TV because it’s Google," AdAge notes. "They are blocking Google TV because it is putting a web TV show, with web TV show economics, on a TV, which would be incredibly disruptive to their business."

Monday, November 22, 2010

Multichannel Video Subscriptions Grow in Major Markets, Shrink Elsewhere


The number of U.S. households paying for TV subscriptions is falling outside the largest TV markets, and growing in the biggest markets, a new analysis by MediaBiz suggests.

Between the first and third quarters of this year, 335,000 fewer homes out of 100 million subscribed to TV service from a cable, satellite or telecom company, according to research firm SNL Kagan.

But the latest local data show that subscriber drops have largely fallen outside the biggest markets. The 10 biggest media markets collectively saw their number of TV subscribers grow by 125,000 from the first quarter to the second quarter, while the rest of the country lost 279,000 between those two periods, according to MediaBiz.

read more here if you have a subscription to the Wall Street Journal

Facebook: 25% of All Page Views in U.S.

Nearly one in four page views in the United States took place on Facebook.com for the week ending November 13, 2010.

Click image for a larger view.


Debt Service Now is the 800-Pound Gorilla of Spending



http://mercatus.org/publication/cost-debt-drives-long-term-spending-explosion

Mobile Revenue Model Has to Change

"Frankly, we are not going to realize the financial return that we are looking for unless we move into the application space or we attract others into that application space on our network; that’s really how we are going to realize value from our network, how it becomes relevant for our customers.' - APAC telco exec"

Netflix Launches U.S. Streaming-Only Service

Netflix has introduced a $7.99 streaming-only subscription plan in the United States for the first time. The plan, which allows members to instantly watch unlimited movies and TV episodes streamed from Netflix to TVs and computers, is available now to both new and existing members.

The company also announced that the price of its popular subscription combining unlimited movies and TV shows streamed instantly over the Internet and unlimited DVDs delivered quickly by mail, with one DVD out at a time, will increase by a dollar a month to $9.99. Prices of subscription plans allowing for more DVDs out at a time will also increase.

"Collaboration" and "Telepresence" Trump "Unified Communications" and "Videoconferencing"

One can argue about the future integration of video into today's voice, email, messaging, conferencing and broader unified communications approaches. Cisco prefers the term "telepresence" to "videoconferencing," for example. In fact, Cisco also prefers the term "collaboration" to "unifed communications."

In part, that is because Cisco is banking on video becoming integrated into other existing modes of communication, and in part because "unified communications," whatever you think UC is, and whatever you think it includes, has been in the marketplace long enough to have lost some of its luster.

The change of nomenclature has been underway for a few years already.

read more here

What Ails Newspaper Business Model?

To fix a problem, one first must define the problem correctly. Some might argue the problem for newspapers is "declining readership." Others might argue it is the existence of Internet alternatives which are the problem.

But a new book published by Oxford University essentially argues "too much reliance on advertising" is the problem newspapers in some countries face. The study, commissioned by the Oxford-based Reuters Institute for the Study of Journalism, examined newspaper industries in several countries, including the US, UK, Germany and Brazil.

In many countries where online activity is high, including Scandinavia and Germany, newspapers are still faring well, with titles typically generating 50 percent of revenues from advertising.

The U.S. newspaper industry, which has generated more than 80 percent of its income from advertisements, is today in a much more serious crisis than its counterparts in Germany and Finland, where advertising typically constitutes about 50 percent of total revenues, Reuters suggests.

To be sure, there probably are numerous reasons why newspapers are in trouble. See http://www.splicetoday.com/politics-and-media/five-key-reasons-why-newspapers-are-failing for one view on what the problems are.

But it might seem somewhat silly to suggest that excessive reliance on advertising is the problem. Advertising only works when users already have ratified their appetite for consuming content in a particular venue. To argue "too much advertising" is the problem, or more accurately, that declining advertising now is the problem, sort of mistakes a symptom for a cause.

In the United Kindgom and the United States, where advertising accounts for a larger proportion of revenues, the picture is worse, but could be explained by a cyclical advertising recession which has seen spend fall dramatically in recent years, the study suggests.

That ignores the fact that readership has been falling for decades. Falling readership leads to lower ad spending and lower ad rates, which leads to lower revenue. But those problems are directly related to the availability of other channels that have more user engagement. People have shifted attention to other media formats.

The book challenges the conventional wisdom that the Internet has undermined business models by claiming there is no correlation between Internet usage and newspaper profitability. Up to a point, that is undoubtedly true. But likely only up to a point. To be sure, newspaper readership has been declining for decades, including the period before the advent of easily-consumable Internet news.

But advertising is shifting throughout the media world, and it might be wishful thinking to assert that the growing use of online channels is not directly responsible for a shift of growing amounts of advertising.

To be fair, one might argue that the researchers mostly are saying there should be a better balance between end user payments and ad support. That's fair enough, but anybody who has spent time in print publishing would agree that it is tough to get large numbers of readers to pay very much for the ability to read publications. The reason advertising historically has been important in the publishing business is precisely that readers do not necessarily "value" print content all that highly.

http://reutersinstitute.politics.ox.ac.uk/fileadmin/documents/Publications/Changing_Business_of_Journalism_Exec_Summary.pdf

http://www.guardian.co.uk/media/2010/nov/21/british-newspapers-advertising-revenue

Viacom Nixes Google TV Access, Web Streaming Options Dwindling | Android Phone Fans

Add Viacom to the growing list of networks blocking access to online streaming content from Google TV. News Corp, NBC Universal, Disney and CBS are among networks that block Google TV access to content. You might argue the networks have multiple reasons for crippling Google TV.

The networks are not enthusiastic about forms of online TV that cut them out of the controlling role. Networks are uncomfortable handing a third party more control over online video, as music companies have found Apple iTunes now is able to do.

The Future of Work

Distributed, virtual work offers many advantages for avoided energy consumption and employee happiness. It also makes outsourcing of work easier.

AI Impact: Analogous to Digital and Internet Transformations Before It

For some of us, predictions about the impact of artificial intelligence are remarkably consistent with sentiments around the importance of ...