Saturday, September 18, 2010

App Buyers Prefer Carrier or Credit Card Billing

There's an interesting bit of data in a recent Nielsen survey of users about smartphone and feature phone applications and behavior.

Specifically, users have clear preferences when it comes to how they want to pay for mobile apps, opening a wedge for service providers who want to increase the amount of commerce and payment services they can support and derive revenue from.

Given that users’ primary concerns are convenience and security, Nielsen found that users would prefer to have charges appear on their mobile service provider or credit card bills.

The immediate issue is that the most-popular app stores are not controlled or sponsored by mobile operators, but by the handset suppliers. Many think that is a good thing.

But the survey data also suggests a potential new role for mobile service providers as suppliers of third-party billing services. About 32 percent of both smartphone and feature phone users say they prefer to have payments billed on their mobile service statements.

About 31 percent say they currently pay by credit card, but only 24 percent they prefer to pay that way. About 20 percent say they use PayPal, and that's the same percentage of users who say they prefer to pay that way.

About 13 percent pay using iTunes, but just 11 percent say they prefer to pay that way.

Games Lead Mobile Apps

Games, weather, maps, navigation and search top the list of applications feature phone and smartphone users engage with most often, according to Nielsen.

Friday, September 17, 2010

Do Mobile Users Value Ability to Listen to Radio?

A new survey commissioned by the National Association of Broadcasters, and conducted by Harris Interactive, found that 76 percent of respondents would consider paying a one-time fee of 30 cents to gain access to their local radio stations through their mobile phone.

The results obviously are touted as evidence for embedding broadcast radio capability in every mobile phone. One might argue the reverse is true. A "one time fee of 30 cents" is tanamount to no demand, one might argue.

For many--perhaps most--people, that is far less than the amount of money repeatedly donated to strangers on the street, at stop lights, to animal adoption services when buying pet food or at grocery stores for various charity campaigns sponsored throughout the year.

Those amounts are given in return for nothing at all tangible. So to say respondents to a poll "might" consider paying 30 cents, one time, to listen to radio on their mobiles arguably means less than nothing. It means people really do not value the feature all that much.

About 66 percent of adult respondents indicated that they would listen to local radio stations on their cell phones if that feature was available. Among all adults, young adults are even more likely to use this feature. Seventy-one percent of adults age 18 to 34 say they would use a built-in radio to listen to local radio stations on their cell phone.

One wonders if the base of users who already have had such features for years actually behave that way. Do you know anybody who listens to the radio on their mobile phone?

To be sure, Nokia estimates that 77 percent its customers who use the radio feature tend to use it about once a week. What isn't so clear is what percentage of FM-radio-equipped mobiles Nokia has in service actually use the radio feature at all.

In Asia and Latin America, people prefer FM radio over texting, cameras and even the Web, so logically, so should Americans, one might argue. Those markets aren't the same as the U.S. market.

Do people in the United States really want to access FM radio using their mobiles? It's just anecdotal, but I've been able to do so, on multiple devices, for years. I've never done so, perhaps in part because I rarely listen to the radio, even in the car. I have no idea whether that is typical behavior.

Sirius XM? That's a different story. Sirius XM gets used.

The point is that, from one standpoint, consumer willingness to consider paying 30 cents, one time, to use a feature is not quite an endorsement of the value of the feature. That's less than the cost of one song purchase. And way less than much-larger amounts people just give away, every day, for virtually no tangible reward.

Opanga Offers Store-and-Forward Video Delivery

Opanga's "NetRover Mobile" offers a way for mobile service providers to optimize the delivery of video content in non-real time (essentially store and forward) to alleviate the strain streaming places on mobile network bandwidth.

The solution allows operators to cache content on a device, in order to avoid service degradation during busy times on the network, and to avoid adding to network congestion.

If you think about a consumer digital video recorder as a device that captures real-time video for non-real-time viewing, Opanga is a way of capturing non-real-time video for real-time viewing.

It would also seem to be using a "bandwidth management" technique that does not obviously run afoul of potential network neutrality regulations that would prohibit any bit prioritization. Using the Opanga approach, there is no "prioritization," simply delivery at times when the network is lightly used.

Opanga likely will encounter the typical issues that have limited the use of "store and forward" approaches historically. By definition, it doesn't help with real-time or on-demand video. The concept requires some amount of local storage, probably limiting the use of most phones, and even most smartphones.

That said, Netflix historically has proven that non-real-time video delivery can be successful.



Thursday, September 16, 2010

AT&T LTE Coming Mid-2011

AT&T today said it will launch its fourth-generation Long Term Evolution network by the middle of next year, and it will cover 70 to 75 million people by the end of 2011.

Time Warner Cable Won't Carry Epix: Netflix Streaming is the Reason, Apparently

Time Warner Cable subscribers won’t be able to watch premium cable services from Epix on its service anytime soon, as the cable provider has decided not to carry the network or its broadband and video on demand services.

And at the heart of that decision is a recent deal by Epix to make its film catalog available through Netflix’s broadband streaming service, according to multiple reports.

It's probably asking too much for companies to help their competitors, isn't it?

Did iPad Cannibalize Half of Best Buy's PC Sales?

Apple's iPad might have cannibalized as much as 50 percent of Best Buy's PC sales over the last quarter, the Wall Street Journal reports. If that keeps up, notebook and netbook sales could plummet.

'It's a very different environment now,' said Stephen Baker, the chief electronics analyst for market researcher NPD Group Inc. "The real cool stuff now will be the tablets, e-readers and probably the higher-end digital cameras."


Zoom Wants to Become a "Digital Twin Equipped With Your Institutional Knowledge"

Perplexity and OpenAI hope to use artificial intelligence to challenge Google for search leadership. So Zoom says it will use AI to challen...