“Voice has become a commodity, with growth in voice services essentially being stagnant across all sizes of business,” says Greg Potter, In-Stat Data Analyst. “Messaging has been wonderful to the carriers, but the revenue picture here is stagnant as well, with marginal increases or decreases."
"Future growth is all about providing data access to smart phones, tablets, and notebooks, period; end of story," he says.
SMB businesses in total consume about half of all wireless services on a revenue basis.
SMB businesses in total consume about half of all wireless services on a revenue basis.