Thursday, December 20, 2012

"Voice" Increasingly is Synonymous with "Mobile"



There’s a relatively simple reason people globally prefer to use mobile for voice. In many markets, mobile is the only way to make a call. In 2010, about 90 percent of total call volumes in Brazil, Russia and China occurred on a mobile device.

In other markets where both mobile voice and fixed voice are available, mobile is cheaper than using fixed services. In these markets, retail pricing and packaging, not just user preferences, drive usage. In addition to convenience, where mobile calling is cheaper than fixed calling, there is less incentive to use the fixed network.


On the other hand, where fixed network calling is quite cheap, users tend to use the fixed network more.

France and Spain were the only countries where the mobile premium, compared to fixed network calling, increased in 2010. In France, the cost of mobile calls relative to fixed voice calls has been increasing since 2006, while in Spain this has been true since 2008, Ofcom, the U.K. communications regulator, says.

In both countries the average cost of mobile calls also has been falling, meaning that the increase in the mobile premium is a result of the rate of decline in fixed prices being greater than that of mobile calls.




Wednesday, December 19, 2012

Can Carriers Afford "Unlimited" Internet Access?

With the caveat that retail price is not necessarily directly related to cost, it sometimes might be possible for an Internet service provider to offer truly limitless Internet access, for a while. That tends to happen only when a brand-new network, operated by an upstart trying to take share, first comes to market.

Under those conditions, the network has plenty of capacity, and it is customers that are in short supply. Assuming that service provider actually is able to make a business of Internet access, the number of customers soon will force a change in such policies at some point, to encourage customers to make choices about how much they use.

Also with the caveat that some think there really is not a bandwidth issue faced by major ISPs, Internet access actually is more akin to many other network services, and unlike a few that charge the equivalent of "flat rates."

The classic example of a "flat rate" network service is cable TV, which allows users "unlimited" use of all the channels, on multiple sets or devices, for the same charge. But that is a multicast service, which has important bandwidth implications. 

Essentially a multicast service sends one copy, usable by all users, on a point to multipoint basis. Satellite TV, broadcast TV and broadcast radio work the same way. Metering doesn't matter, because there are zero bandwidth implications for usage, high or low. 

No more bandwidth actually is consumed no matter how many customers decide to watch at once, or how many customer devices are in use at any one time. 

Internet access is a point-to-point medium, like a voice call, a videoconference, water, waste water or electrical service. There, each unit of additional usage really does have network implications. 

At least in part, that is why unlimited Internet access is disappearing. On networks with high usage, there are "peak" hour and "peak day" dimensions to usage. And though it often seems "unfair" to some observers that usage is metered at some level even when the networks are lightly used, that isn't the point.

Every communications network (point to point) has to be sized for "peak" usage, not "average" usage.

So ISPs will have to shift to some form of metered usage over time, even if only to encourage people to use the network at off peak hours, rather than peak hours. Mobile ISPs have been bigger problems, as some parts of their networks have very-high usage on a sustained basis, while other parts are more lightly used.

Any cell site right beside a major highway will become congested during rush hour. Some suburban cells might not become seriously congested at any hour of the day. Some downtown urban sites with high foot traffic might be heavily used during working hours, but lightly used during non-work hours, and on weekends. 

The whole point of metering is that metering also allows service providers to create incentives for using the network at times when capacity is not a problem. That's the whole theory behind weekend and evening calling  rates, which were important in the past. 

The other problem is video, which has bandwidth implications an order of magnitude or two orders of magnitude greater than voice, for example. While nobody seems to think retail rates actually can rise by an order of magnitude or two orders of magnitude, even if usage does grow that much, the additional usage carries real costs, and those costs have to be recovered. 

So can a typical ISP, with a serious number of customers, actually afford to offer truly unlimited access, if those customers start watching Internet-delivered video? Probably not. An order of magnitude worth of network is an expensive thing. 

One might hope more-efficient suppliers might enter any local market, but any large ISP will over time, experience higher costs "per unit," even if that supplier originally started out as a low-cost supplier. 

We can quibble about the cost elements, but those elements will develop, over time, especially in highly-competitive markets such as Internet access. 

People Access the Internet Everywhere, All the Time

A survey of abourt 60,000 U.S. users simply confirms what you would assume, namely that people now use their smart phones to use the Internet virtually everywhere, Forrester Research reports. 

Mobile Data Plans Will Grow 10 Times Bigger by 2015

Real-time entertainment applications on mobile devices (smartphone and tablets) being used on fixed access networks accounted for nine percent of all traffic in North America, according to Sandvine

By 2015, Sandvine believes mobile devices will account for 20 percent of all traffic on North American fixed access networks. 


In the past three years on North American fixed access networks, real-time entertainment has almost doubled its share of traffic, now accounting for 58.6 percent of all peak period traffic, Sandvine says. 

Sandvine expects real-time entertainment will account for over two thirds of peak period traffic by 2015.

For those reasons, Sandvine predicts mobile users will demand service packages with ten times the monthly quota that is available in 2012. The clear business problem for mobile ISPs is that virtually nobody believes service providers can charge an order of magnitude more for mobile broadband. 

LTE Smart Phones Will Grow 300% in 2013

The global LTE smart phone market will triple in size during 2013, according to Strategy Analytics, exceeding a quarter billion units for the first time. 

Some service providers a bit later to make the move to Long Term Evolution 4G networks might start feeling the pressure as sales volumes might reach an inflection  point, growing 100 percent a year for the next several years. 






Should Investors Worry About U.K. 4G Spectrum Auctions?

For some observers, the Long Term Evolution spectrum auctions just beginning in Europe are starting to look like the disastrous 3G auctions of the 2000 period, when mobile operators vastly overbid for spectrum rights, causing financial distress that threatened some of the leading firms with banrkuptcy.

It looks like the same thing is happening again, and the upcoming United Kingdom auctions might confirm the story. The precursor in this case was the Netherlands auction, which cost mobile service providers more than anybody really had expected. 


The first day of stock trading after the completion of the Netherlands spectrum auction, shares of winning bidders fell, across the board. 


KPN fell nearly 15 percent, the steepest drop in more than a decade. Shares of Vodafone were down 1.7 percent by the close of the day. Deutsche Telekom fell 0.3 percent in Frankfurt, and shares of Tele2 declined one percent in Stockholm. 


Up next are similar spectrum auctions in the United Kingdom market, which more than a decade ago witnessed a huge overbidding problem. 


KPN said it wouldn't be able pay its promised end-of-year dividend, because of new spending on the specgtrum. 


KPN bid €1.35 billion for 120 MHz of 4G spectrum covering the Netherlands, The Register reports. 

That doesn't necessarily mean Netherlands service providers have spent too much to acquire 4G spectrum. That can only be assessed over time. 

But there is recent precedent for the entire European mobile industry overspending for 3G spectrum, and some might say the industry is heading for that same mistake again. 

On April 27, 2000, the United Kingdom auctioned off five licenses for 3G wireless spectrum, raising $35 billion. 

Over the next year, a half-dozen other European countries held their own auctions, raising a combined $100 billion in a frenzy of overbidding Ever since then, some have worried about the potential downside of "winning" a major spectrum auction.

The 3.8 billion euros ($4.97 billion) proceeds were much than observers anticipated, far surpassing  the EUR400-500 million the government had expected.


< European mobile phone companies spent $129 billion six years ago to buy 3G licenses  that were expected to trigger new revenue-generating services. As recently as 2006, though, that had not proven to be the case. 

The U.K.’s 3G auction raised£22.5 billion ($35.7 billion) in 2000, amounts that nearly bankrupted many firms. 

Spectrum auctions, especially those enabling the next generation of networks, are strategic matters, of course. But the temptation to overpay is ever present. If European service providers guess wrong, again, and pay more than the business case can support. a period of financial distress is coming. 

Is Facebook, and Mobile Advertising, at an Inflection Point?

Is U.S. mobile advertising at an inflection point? During 2012, ad spending for mobile campaigns grew about 180 percent, mostly because Facebook seems to be reaching a potential inflection point for its own advertising efforts. 

Facebook’s third quarter seems to have been decisive.  Facebook offered no mobile ad inventory at the beginning of 2012 but grew its mobile business at an astonishing rate.

Research firm eMarketer expects overall spending on mobile advertising in the United States, including display, search and messaging-based ads served to mobile phones and tablets, will have risen 180 percent in 2012 to top $4 billion.

As recently as September 2012, eMarketer though market growth would be "only" 80 percent. Now eMarketer expects US mobile ad spending to reach $7.19 billion next year and nearly $21 billion by 2016, a significant upward revision.

U.S. mobile ad spending is growing more quickly than previously expected, due in large part to the success of so-called “native” ad formats like Facebook’s mobile news feed ads and Twitter’s "Promoted Products."




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