If You Use the Internet, You Have Access at Home, Surveys Suggest

Just about every U.S. adult that uses the Internet has access to the Internet at home, using fixed network access, mobile access or both, new studies suggest. That suggests that account growth now is dependent largely on new home construction, continued use of the Internet when new households are formed, and a slight shift of dial-up to broadband.

Some 78 percent of U.S. households buy a fixed network broadband access service at home, and broadband now accounts for 94 percent of all Internet access services sold to consumers at home, according to Leichtman Research Group.

In 2004 about 33 percent of U.S. households buying Internet access service were buying broadband rather than dial-up service. That figure grew to 75 percent in 2008 and 92 percent in 2012.

In total, 83 percent of U.S. households buy a fixed network  Internet service for use at home, while 55 percent of adults also buy access to the Internet on a smart phone.

The number of U.S. adults using their smart phones to get access to the Internet has grown 44 percent from 2012 levels.

If about 15 percent of U.S. adults choose not to use the Internet, it is likely that most households using the Internet already are buying service, whether fixed, mobile or both, since 83 percent are buying a fixed access service.

Complicating the broadband adoption picture is growing use of mobile Internet access. Some

64 percent of fixed network broadband subscribers also access the Internet on a smart phone, up from 52 percent last year.

In fact, LRG estimates that 19 percent of homes that do not buy at-home fixed network broadband access use smart phones for Internet access, up from 12 percent in 2012.

The study also suggests that “broadband access cord cutting” is nearly non-existent. About one percent of households paid to subscribe to Internet service at home in the past year, do not currently subscribe, and do not plan to subscribe again in the next six months, LRG says.

Nor is availability of fixed network Internet access much of a problem. Less than one percent of all online households say that broadband is not available in their area. In 2008 that percentage was six percent.

In other words, if people do not buy Internet access at home these days, it mostly is because they do not use the Internet and therefore have no need for an access service.

The LRG findings corroborate a study by the Pew Internet and American Life Project suggesting

that about 15 percent of U.S. adults ages 18 and older do not use the Internet.

Of the non-users, about 34 percent reported that the “Internet is just not relevant to them,” meaning they are not interested, do not want to use it, or claim to have no need for it.

Some 32 percent of non-Internet users claim they do not use the Internet because it is not very easy to use. Such non-users say the Internet is difficult or frustrating to use, or they are physically unable to do so.

In other cases, non-users say they are worried about other security-related issues such as spam, spyware, and hackers.

About 19 percent of non-internet users cite the expense of owning a computer or paying for an internet connection.

In about seven percent of cases, non-users said there was a physical lack of availability issue or some other reason they could not get access to the Internet, the Pew Internet and American Life Project says.

Perhaps the moset surprising finding is that 44 percent of U.S. residents ages 65 and older do not use the Internet. In fact, such older people represent 49 percent of non-Internet users overall.

Earlier Pew  studies had found in 2012 that Internet use among older users was about 53 percent, so the 2013 findings are consistent.

According to Gallup, just about 17 percent of people 65 or older use the Internet every day.

Studies from the United Kingdom likewise have shown a usage gap, where about 30 percent of people 65 or older report using the Internet. Perhaps 14 percent of U.K. residents have never used the Internet, the The UK’s Office for National Statistics reports.

source: http://www.equalitysouthwest.org.uk/blog/view/internet-access

On the other hand, Internet non-users often are “using” the Internet indirectly. Though they themselves do not go online, self-described non-internet users often do so indirectly.

About 44 percent of reported offline adults have asked a friend or family member to look something up or complete a task on the internet for them, for example.

Google's 1998 Look

It hardly seems possible that in 1997 there was no Google. Here's the "look an feel" from 1998, with its minimalist design approach. 

Access Networks Increasingly are All About Video

In North America, real-time entertainment is responsible for over 68 percent of downstream bytes during peak periods, compared to 65 percent six months ago, according to Sandvine. 

Netflix continues to be the traffic leader, accounting for 32.3 percent of downstream traffic during peak periods. YouTube accounted for 17.1 percent of downstream traffic in the first half of 2013.

YouTube is the leading traffic generator on mobile networks, accounting for 27.3 percent of downstream traffic. Video and audio streaming applications will account for over 60 percent of mobile usage by 2018, Sandvine projects. 

Nearly 70 million U.S households will have Smart TVs by 2017

Nearly 70 million U.S households will have smart TVs by 2017, according to Parks Associates.

There also will be 175 million online video users in the United States in 2013, rising to 191 million by 2017. 

Whether you believe that represents a possible tipping point or inflection point is the issue. 

4G Nets Will Carry 66% of All Mobile Traffic by 2018

Users of Long Term Evolution 4G networks consume more data than users of 3G networks. 

In fact, 4G mobile users buy bigger data allowances than 3G users, a study by Mobidia has found. Users on 4G LTE networks also consume 36 percent more data than users on 3G networks, Mobidia says.

source: Mobidia

Even though 4G’s share of mobilke subscriptions was less than three percent at the end of the second quarter of 2013, it is expected to account for slightly more than 20 percent of the total data consumed on mobile networks worldwide in 2013. 

After surpassing 3G networks in 2016, 4G networks will go on to capture 66 percent of data traffic by 2018, according to ABI Research.

In fact, 4G data traffic will grow at a compound annual growth rate of 82.2 percent between 2013 and 2018, ABI Research says.

Fourth Revenue Wave Will be the Toughest

If one accepts the notion that the mobile business was built on customer revenues generated by voice, then messaging, then Internet access, one might also agree that, at some point, as voice and messaging decline, so will the ability of Internet access to sustain the revenue growth model.

If so, then a fourth wave of industry growth is necessary. Precisely what that wave will entail is the question. Most observers think third party apps will play a key role, as mobile service providers move to supply third party business partners with network-based services and features.

Many observers would argue a full flowering of that strategy is impossible so long as “best effort only” access services are lawful, since the most obvious value an access provider can provide to a business partner is assured delivery and quality of service.

There are some obvious implications. Unlike revenue sources in the first three waves, it is highly likely that the discrete revenue opportunities in a fourth wave, if based on revenue earned largely from over the top app providers partnering in some way with access providers, will be highly fragmented.

Unlike the largely undifferentiated voice, text messaging and mobile Internet access revenue streams, the fourth wave might feature lots of discrete markets, none of them remotely as large as the voice, text messaging or Internet access markets.

That will put new pressure on mobile service providers to control or reduce overhead costs, and create many sophisticated new forms of value to sell to potential business partners. The over-used phrase “agile” comes to mind, but the appellation is not far from the mark. Access providers will have to be much more nimble than in the past to support the many new types of business partners.

The danger, of course, is that other providers could enter the market. Some obvious names typically bandied about include Google, Apple, Amazon, Twitter, Microsoft, Facebook, Visa or PayPal.

What Drives Mobile Revenue Growth After M2M or Internet of Things?

One common facet of new technology adoption is that change often comes with a specific pattern, namely a longish period of low adoption, followed by an inflection point leading to rapid adoption.

That leads supporters to overestimate early adoption and vastly underestimate later adoption. Mobile phone adoption, and smart phone adoption, illustrate the process. You might think adoption is a linear process. In fact, it tends to be non-linear.

In developing regions, mobile phone adoption hit an inflection point about 2003, for example. What will happen, relatively shortly, is market saturation. That's also part of the adoption process.

In developed markets, saturation of mobile phone usage has shifted growth to mobile data. Inevitably, growth will saturate even for data, and service providers will make a transition to yet another growth mode.

In large part, that explains high interest in machine to machine or Internet of Things investments by mobile service providers. It is possible that the next wave of revenue growth will have to come from mobile devices not directly used by people.

It also is possible the following wave, after M2M, will involve some sort of shift to third party or over the top apps.

Granted, adoption rates for digital technologies have accelerated. It took 39 years for fixed line telephone adoption to grow from 10 percent to 40 percent. Electricity required 15 years to grow from 10 percent to 40 percent penetration.

In the past, 10 percent adoption of any new technology is an important milestone, as it tends to represent the inflection point, when adoption of some new innovation accelerates. Observers of technology adoption might say that happens because people adopt new technologies when somebody they know has done so.

But it also often is the case that it takes time for people to learn how to use a technology. Some would say a disjuncture between spending on new technology and measurable productivity gains can happen because the value of important new technologies often requires a redesign of business processes, not the automation of older practices.

One might also argue that technology sometimes leads to a change in consumer behavior only when a reasonable substitute product is available, and people have learned how to use the product or process.

Adopting a new technology is similar to  any other kind of investment, economists might argue. As in the case of the investment decision, the adoption of new technology entails uncertainty over future profit streams, irreversibility that creates at least some sunk costs and the opportunity to delay.

In other words, people can make a rational decision to delay adoption until it is clear of the value, and value outweighs the costs of acquiring and using the new technology.

In some ways, that is characteristic of consumer use of online video delivery, and the substitution of online video for traditional subscription TV.

In many ways, we are in a pre-adoption phase, in part because content owners will not support full online delivery of all content currently available as part of a video subscription. But what is happening is that people are learning to use the Internet, their PCs, smart phones and other devices as familiar ways to get and view entertainment video.