SIP, IP Voice Growing at 21.5% CAGR, Frost & Sullivan Says

Session initiation protocol and IP voice market, considered as a single category, will grow at a compound annual growth rate (CAGR) of 21.5 percent from 2015 to 2020, and a user base at a CAGR of 18.1 percent, according to Frost & Sullivan.

Very few telecom product markets now grow that fast. Still, as important as business voice and voice trunking are for business customers, that growth will have almost no impact on overall industry revenues, as those markets are too small to “move the needle” one way or the other.

On the other hand, it is the relative smallness of the business voice market that makes it an important product category for specialists in the industry, as the market or markets are too small for any tier-one service provider to supply, long term.

Globally, the business voice market represents about $28 billion in annual spending, for trunking, managed services and unified communications services, according to IHS Infonetics. These days, sales of business phone systems might not even reach $2 billion annually, globally.

Most specialist markets are fragmented, and the SIP trunking, IP telephony, unified communications market or markets are prime examples, especially in the hosted voice segment of the market.

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