A survey of chief information officers by Gartner finds that 52 percent of telcos now use artificial intelligence in the form of chatbots.
IDC says 64 percent of telecom service providers are investing in AI systems to improve their infrastructure operations as well.
ZeroStack’s ZBrain Cloud Management, which analyzes private cloud telemetry storage and use for improved capacity planning, upgrades and general management.
Aria Networks, an AI-based network optimization solution that counts a growing number of tier-one telecom companies as customers.
Sedona Systems’ NetFusion, which optimizes the routing of traffic and speed delivery of 5G-enabled services like AR/VR. Nokia launched its own machine learning-based AVA platform, a cloud-based network management solution to better manage capacity planning, and to predict service degradations on cell sites up to seven days in advance.
Broader applications include applied AI for self-optimizing networks, software defined networks, network functions virtualization, marketing (personalized offers, advertisements), public safety use cases, traffic management, local event management, distributed cloud services or low-latency services.
Many of those apps also will support edge computing use cases.
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