5G accounts continue to climb as more 5G mobile networks are built, reaching about 1.6 billion accounts by the end of 2023, according to Ericsson. That is out of a total of about 8.5 billion mobile accounts globally.
But actual time connected to 5G varies, and a significant percentage of 5G customers may not use the network at all. A study by the GSMA (Global System for Mobile Communications) found that 20 percent of 5G subscribers worldwide were not using 5G services in 2022.
Some consumers who buy 5G accounts cannot get connected to them all the time because signal strength is too low.
A 2023 survey by T-Mobile found that 65 percent of its 5G subscribers spend more than half of their time connected to 5G networks.
Also, some customers with 5G-capable service might only be using 4G-capable phones on those networks.
According to Ookla data, the percentage of 5G connection time can range from a high of 47 percent to a low of about five percent.
A recent study by Ookla found that 5G users in the United States are connected to 5G networks about 30 percent of the time, while 4G users are connected to 4G networks about 70 percent of the time.
A study by Opensignal found that only 15 percent of 5G subscribers in the United States are actively using 5G networks. And a study by Telenor Research found that 5G users are connected to 5G networks for an average of 20 percent of the time, though all such numbers are improving as 5G coverage grows, and more consumers buy 5G phones.
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