Monday, June 29, 2009

Dumb Ideas for Saving Newspapers

Be worried, very worried, when attorneys supposedly quite familiar with the First Amendment to the U.S. Constitution (free speech, freedom of the press, he right to assembly, the right to petition the government, no prohibition on free exercise of religion) actually propose legally restricting free speech.

First Judge Richard Posner proposes rewriting copyright law to outlaw linking to and summarizing news stories. No summarizing? It's hard to talk about an idea without at least mentioning what the idea is.

Now we have "First Amendment" attorneys seriously proposing that copyright law be changed so that a newspaper’s story could appear only on its own Web site for the first 24 hours before it can be aggregated or retold. So a story about protesters on the streets of Tehran could not be summarized for full 24 hours.

Muddle-headed thinking will not save an old media form that is being supplanted by other new forms. Were it just muddle-headed, it wouldn't be so bad.

It's evil in banal disguise.

Sunday, June 28, 2009

Bar Linking? More Silliness!

United States Court of Appeals judge in Chicago Judge Richard Posner has suggested that linking to copyrighted material should be outlawed. The suggestion was offered as a possible way to stem the newspaper financial decline.

Though many will find the suggestion odd, and others will cringe at the potential implications for many other Web applications, the concept illustrates just how disrupted content ecosystems now are becoming.

Ignore some obvious and glaring questions about abridgements of free speech rights. Ignore the essential silliness of banning the equivalent of footnotes.

Ignore the analogy to efforts other content owners once made--seriously--to bar the use of VCRs, or to tax sales of blank tape. Ignore damage to "fair use" concepts.

Focus simply on what the suggestion implies about business ecosystem disruption. As in the past, new media are disrupting older media. And as has been the case in the past, some suggest ways of restricting new media to protect the old.

It won't workIt's just silliness.

Will Recession Behavior Stick? Will it Matter?

A serious, protracted economic crisis can result in changes in consumer behavior that persist after the end of the crisis. "Since mid-September, rapid, seismic changes in consumer behavior have created the most difficult climate we've ever seen," Best Buy CEO Brad Anderson said in
the thrid quarter of 2008.

And that is what executives in the telecom, wireless and video industries are watching intently these days.

People make what they think will be merely temporary adjustments in their consumption behavior but may discover that they like elements of their new consumption pattern. For some incumbents, this could reset demand curves.

For others, there is an unusual opening: a chance to take share on a permanent basis that did not exist prior to the recession. So far, there are few tangible signs of overt change, with one exception: prepaid wireless.

Incumbent telcos continue to see landline voice erosion, but that trend predated the recession and is not directly attributable to demand changes caused by the recession. Some recent surveys of consumer attitudes suggest a willingness to consider downgrades or termination of virtually any service, but service provider reporting so far does not show that attitudes have been followed by action.

New technologies and end use behaviors complicate the analysis. Much as the Telecommunications Act of 1996 aimed to change the nature of competition in the U.S. voice market, but largely was eclipsed by other simultanteous changes in IP technology and applications, so we might ultimately discover that the longer-term changes in other areas eclipse recession-driven effects.

Behavior might well change, but not because of the recession.

Saturday, June 27, 2009

All Content Online, but Ad and Fee Models Don't Work: That's a Problem

It's hard to say which prediction is more far reaching: that all content will be online in 10 years; that portions of the advertising business are shrinking; that for-fee and ad-supported content models have not worked well; or that nobody but Google seems able to make money from digital content.

But Microsoft CEO Steve Ballmer argues all are true. And all are related trends. If all content is online, and if much content is ad-funded, then less ad funding or lower rates means less available professionally-produced content.

If ad support does not support the online equivalent of offline channels, then new revenue models have to be created, or less content will be made available.

One might argue this is "just a traditional media" problem. But it's a problem for users who want online access to virtually all the offline content they now enjoy, for telecom service providers who must supply the additional bandwidth and for all the media-related industries that depend on advertising as a business model.

Of Ballmer's predictions, the least controversial is that a shift away from offline media and towards online formats is underway. The global advertising economy--at least the portion that has been allocated for traditional media--has been permanently "reset" at a lower level, Ballmer warns.

So traditional broadcast and print media will have to plan their business models around a smaller share of the advertising market, as revenues continue to move to digital outlets, Ballmer argues.

"I don't think we are in a recession, I think we have reset," he said. "A recession implies recovery [to pre-recession levels] and for planning purposes I don't think we will. We have reset and won't rebound and re-grow."

Few likely would contest the trend towards online content, or the fact that few companies aside from Google and the Wall Street Journal have managed to create interesting ad-supported or fee-supported online businesses.

Most would be comfortable with the notion that traditional content and social media are blending, in many cases. There might be some dispute over the mix, the amount or the timing, but the direction is clear enough.

The big problem for consumers and producers is the inability to create widespread online content business models based on fees or advertising. That's the biggest challenge.

What Will Drive Consumer Demand for 50 Mbps Service?

While next-generation broadband speeds will increase dramatically to 50 Mbps, 100 Mbps, or even 1,000 Mbps, just seven percent of European online households will pay more for higher speed, says Forrester Research analyst Ian Fogg.

"Next-gen broadband will not be such an easy sell, as there's little pent-up speed dissatisfaction," at least not yet, says Fogg.

Evidence from the U.S. market tends to confirm that thesis. Not many consumers seem inclined to buy 50 Mbps service where it is available. Aside from the higher cost, there is no new application that compels such purchases, with the possible exception of households where are multiple users who tend to be online at the same time, sharing a connection and using high-bandwidth applications frequently.

Put simply, email drove dial-up access and the Web drove broadband access. It isn't yet clear whether video will prove to be the application that drives demand for higher-speed connections, but most people seem to think it will be.

Fogg is right: the next wave of high-speed access adoption will be driven by a compelling new application, just as dial-up and lower-speed broadband was driven by the graphically-rich Web.

Friday, June 26, 2009

Best Buy Hopes to be Bigger Force in Mobile Phone Business

Best Buy Co. is planning to open 40 standalone mobile-phone stores this fiscal year and hopes the move will help it quintuple its share of the U.S. mobile-phone device sales market to 15 percent.

Mobile phones are a crucial component of the company's new sales campaign to focus on gadgets that feature "connectivity." That view is part of an overall trend of recent years: more of the commercial value of any piece of hardware is the services stream attached to it. Likewise, more of the value attached to any piece of software is the services that are associated with it.

Best Buy's phone sales share has grown 1.6 percentage points in the past two years and now has about three percent share of new phones and connectivity plans sold.

New iPhone Boosts Mobile Video Uploads 400% a Day

Once again, we have evidence that Apple iPhone users behave quite differently from other smart phone users, and in ways with broad ramifications for mobile bandwidth consumption.

Since June 19, when the Apple iPhone 3GS came out, uploads from mobile phones have increased by 400 percent a day, YouTube says.

By way of comparison, over the last six months, uploads from mobile phones to YouTube have jumped 1700 percent, say Dwipal Desai, YouTube product manager and Mia Quagliarello, community manager.

Google Voice Now Open to New Subs

Google Voice now is available to new subscribers. Users who already have requested an invitation on the Google Voice site or on the GrandCentral site should be getting email invites shortly.

Once you receive your invitation, just click on the link and follow the instructions to setup your new Voice account.

Google Voice has added a Google number picker that will allow users to personalize by area code and text. The idea is to allow users to pick numbers, letters, a specific word or a number combination.

If you haven't signed up for a Google Voice invite, go to www.google.com/voiceinvite.

Thursday, June 25, 2009

Seamless Handoff Between Wi-Fi, WiMAX and 3G at 60 km/Hour

Fixed-mobile convergence has been growing in importance for several reasons, among them a general demand shift to wireless access, but also because of growing preferences for a more unified user experience and broadband economics.

On the latter score, the key issue is simply that wireline broadband is more economical than wireless broadband, and likely always will be. So to the extent that end user demand shifts to wireless devices, service providers must find ways to offload traffic to the wired network.
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On that score, KT Corporation of Korea, TelcoWare, and mobile broadband gateway developer Stoke say they have succeeded in implementing seamless network handover between 3G, Wi-Fi and WiMAX networks, even when users are moving at speeds of 60 kilometers per hour.

Seamless handoff will be key for mobile providers trying to automatically shift access to any available wired broadband network, and to enhance seamless handoff back to the mobile network.

Historic Milestone for Online Advertising Reached

Ad rates for popular shows like The Simpsons and CSI are higher online than they are on prime-time TV. That's a stunning reversal from the rule of thumb that online ads cost less, often far less, than they would if placed on a TV, radio, magazine or newspaper outlet.

If a company wants to run ads alongside an episode of The Simpsons on Hulu or TV.com it will cost the advertiser about $60 per thousand viewers, according to Bloomberg. On prime-time TV that same ad will cost somewhere between $20 and $40 per thousand viewers.

Why the reversal? Targeting and engagement. Online viewers have to actively seek out the program they want to watch, so advertisers end up with a guaranteed "captive" audience for their commercial every time someone clicks play on Hulu or TV.com.

Also, fewer online ads means viewers are twice as likely to remember a commercial they've seen on Hulu than on television, Bloomberg reported.

The challenge for the networks, whose total prime-time audience shrank 3.6 percent last season, is that Web viewing and ad sales, while increasing, are still too small to replace traditional revenue sources.

Therein lies the danger. Networks risk siphoning off prime-time audiences with lots of inventory and higher sales volumes to sites with less inventory and lower ad sales volume.

A “Simpsons” episode on Hulu has just 37 seconds of ads, for example. A broadcast episode has nine minutes and produces three times the revenue per viewer at half the price.

So cannibalization remains an obvious danger.

Wednesday, June 24, 2009

Online Video Seen As Biggest Growth Opportunity in 2009

A broad cross section of executives from the telecom, cable, broadcast, mobile, satellite, consumer electronics, ISP and content businesses--but heavily weighted to broadcast industry firms--think video is the consumer service with the brightest prospects for growth in 2009.

In total, about 70 percent of survey respondents to a Pike & Fischer survey are from the video or radio industries, so it perhaps is not surprising that online video and high-definition TV emerged as the applications seen as having the greatest opportunities for growth in 2009.

About 27 percent of respondents cited Web-based video as the broadband application that will generate the highest adoption rates in 2009, though a quarter  believe HDTV will get the biggest number of new users.

But executives from cable and telephone companies were most likely to see online video as the fastest-growing application in 2009. More than half of cable executives and 56 percent of telephone industry executives said they believed online video would have the greatest growth.

About 40 percent of content provider executives and 29 percent of broadcast industry executives thought HDTV would be the fastest-growing app this year, a prediction boosted by the digital TV transition, which by definition replaces standard-definition over the air broadcasting with HDTV substitutes.

Tuesday, June 23, 2009

Broadband More Resilient than Mobility?

More than twice as many respondents to a Pew Internet and American Life Project survey say they have cut back or cancelled a cell phone plan or cable TV service than said the same about their internet service.

In the past 12 months seven percent of all adults have cancelled or cut back online service. But some 22 percent of adults sday they have cancelled or cut back cable TV service.

About 19 percent of all adults say they have cancelled or cut back cell phone service.

Monday, June 22, 2009

Mandatory Government Control of Broadband Pricing is Aim of HR 2902

Rep. Eric Massa (D-N.Y.) recently announced HR 2902,  the "Broadband Internet Fairness Act,” which would mandate government control of pricing for broadband. Consumer protection is a noble and worthwhile goal. Whether HR 2902 would have the opposite effect is the issue.

It is reasonable to assume that investment capital, and appetite to continue building broadband facilities, would dry up were the bill to become law.

What is Holding Up Blu-Ray Adoption?

It's hard to know precisely what message consumers are sending about HD DVD players these days. There no longer is a

format war, as Blu-ray has won its fight with HD DVD. But sales haven't exploded.

In fact, a recent Harris Interactive poll suggests that 93 percent of Americans are not likely to buy a Blu-ray player within the next year, up from the 91 percent who said last year that they were not likely to buy one.

But what that means isn't clear, yet, for several reasons. Popular consumer electronics adoption never seems to hit an inflection point until about 10 percent penetration of households.

About seven percent of U.S. households may already own a Blu-ray device, so we would be, by historical standards, about three percentage points away from any serious test of Blu-ray demand. Price points for both players and physical media seem high, by historical standards, as well.

In the past, no consumer innovation seems to take off until retail prices for devices get to about $300. So far, Blu-ray has failed to hit those levels, and some of us would therefore not expect much change in the adoption curve until that price point is reached.

Many speculate that a shift to digital media also is playing a part in depressing initial demand. It could be that consumers are using more pay-per-view methods or downloading to satisfy some needs Blu-ray was intended to address.

But it also is possible that consumers are wary of buying into yet one more playback technology when they've already been through VHS and DVD physical media. Some may simply be unwilling to shift to yet another format, despite the advantages.

Some 83 percent of U.S. homes own DVD players, and consumers might simply be signaling that image and sound quality is "good enough" on those DVD players, for the intended purposes. Consumers might also be waiting to buy Blu-ray as a replacement device, when their current DVD players stop working.

Whatever the reasons, Blu-ray is in a slowish adoption mode at the moment. Precisely why is hard to determine, as there are any number of reasons why an adoption tipping point has not been reached.

Singapore Will Offer 4 QoS Levels for Broadband: Key Implications for Net Neutrality Debate

It now appears subscribers to Singapore's new fiber to customer network will be able to buy different grades of service, ranging from "best-effort" to "mission-critical." Grades of service on the new wholesale network will be sold directly to providers of retail services, who will have the ability to buy four distinct grades of service.

Nucleus Connect, which will operate from two central offices in Singapore, from which retailers can buy wholesale broadband, now says it will offer the differentiated services as part of the "Opennet" framework, which allows retail providers to buy passive optical connections or "lit" service.

The network will support GPON, Ethernet, VoIP, VPN, videoconferencing, leased lines, security, mobile
backhaul and multicast functionality.

Under the new structural separation policy, the Opennet consortium, headed by Axia Netmedia with Singtel, will deploy a passive optical network, while Nucleus Connect, a StarHub unit, will operate the switches and electronics on the network as a wholesale, providing open access to retail service providers.

Though Nucleus Connect initially will be the only “operating company” allowed to operate electronics on the network, other “qualifying companies" will able to do so in the future. Most observers believe such firms will be other international carriers serving business customers in Singapore. Consumer providers are likely to buy active opto-electronics capability from Nucleus Connect.

The broader implications are clear enough. Irrespective of regulatory framework, the notion that end users can buy broadband with four distinct quality-of-service levels is important.

The ability to buy different broadband QoS levels offers a nice way to match end user applications, network demand and service provider revenue more directly. The concept needs to be considered elsewhere, including the United States, as the shape of "network neutrality" rules are weighed.

One wouldn't want to prevent end users from having such choice.

Will ChatGPT Ever Make Money?

A study by Epoch AI illustrates the monetization issue faced by language model developers , where continual needs to invest in the next ite...