328.7 Billion VoIP Minutes in Third Quarter

Service providers worldwide recorded an estimated traffic volume of 328.7 billion VoIP minutes during the third quarter, according to iLocus. Of those minutes 72.3 billion were local, 232 billion were national long distance and 24.4 billion were used for international long distance.

About 69.1 billion of those minutes were retail, 3.2 were wholesale local VoIP (white labeling, for example).

There is about 10 percent double counting in national long distance and about 20 percent double counting in international long distance. Double counted minutes are those minutes where the same call is being relayed by two or more carriers and counted as traffic by each one of them.

The top five service providers ranked by minutes were China Telecom, China Netcom, AT&T, China Mobile and Qwest.

13.6 Percent of U.S. Homes are Wireless Only

Preliminary results from the January–June 2007 National Health Interview Survey (NHIS) indicate that more than one out of every eight American homes (13.6 percent) had only wireless telephones during the first half of 2007.

In the first six months of 2007, 13.6 percent of households did not have a traditional landline telephone, but did have at least one wireless telephone. Approximately 12.6 percent of all adults—28 million—lived in households with only wireless telephones; 11.9 percent of all children—nearly 9 million children—lived in households with only wireless telephones.

The percentage of adults living in wireless-only households has been steadily increasing since 2003, CDC finds. During the first six months of 2007, one out of every eight adults lived in wireless-only households. One year before, one out of every 10 adults lived in wireless-only households. And two years before that, in 2004, only one out of every 20 adults lived in wireless-only households.

The observed increase in the percentage of adults living in wireless-only households from the last six months of 2006 to the first 6 months of 2007 was not statistically significant.

But other observed increases over time in the percentage of adults living in wireless-only households were statistically significant, CDC finds. These results suggest a possible recent decline in the rate of increase.

The percentage of adults and the percentage of children living without any telephone service have remained relatively unchanged over the past three years. Approximately 1.9 percent of households had no telephone service. Approximately 3.5 million adults (1.6 percent) and more than one million children (1.7 percent) lived in these households.

For the period January through June 2007, the results reveal that more than one-half of all adults living with unrelated roommates (55.3 percent) lived in households with only wireless telephones.

Adults renting their home (28.2 percent) were more likely than adults owning their home (6.7 percent) to be living in households with only wireless telephones.

More than one in four adults aged 18-24 years (27.9 percent) lived in households with only wireless telephones. Nearly 31 percent of adults aged 25-29 years lived in households with only wireless telephones. As age increased, the percentage of adults living in households with only wireless telephones decreased. Wireless-only percentages were 12.6 percent for adults aged 30-44 years; 7.1 percent for adults aged 45-64 years; and two percent for adults aged 65 years or over.

Men (13.8 percent) were more likely than women (11.5 percent) to be living in households with only wireless telephones. Adults living in poverty (21.6 percent) were more likely than higher income adults to be living in households with only wireless telephones. Adults living in the South (14.9 percent) and Midwest (14 percent) were more likely than adults living in the Northeast (8.8 percent) to be living in households with only wireless telephones.

Non-Hispanic white adults (11.3 percent) and non-Hispanic black adults (14.3 percent) were less likely than Hispanic adults (18 percent) to be living in households with only wireless telephones.

CopperCom SoftSwitch Sales Halted

CopperCom is getting out of the softswitch business, says Light Reading.

Light Reading says CopperCom CEO Julian Thomson says CopperCom "will no longer market the CSX, CopperCommander, and Switchmaxx/VoiceMaxx product lines."

The decision was "primarily due to a lack of demand for our products," Thomson says. "We looked at our forecasting, our market sizing, and so forth going forward, and the demand simply wasn't there."

While competitors stand to benefit from one less softswitch vendor in the market, Light Reading says the effect of CopperCom's demise will be minimal because the company hasn't been actively competing in the market for some time.

One might note that the softswitch market is a bit smallish for the number of suppliers. Infonetics data shown above.

Vonage Outage

Users of Vonage's internet telephone service have been reporting a major service failure, ongoing since Friday. In some cases, it appears that incoming calls are not connecting. Vonage is forwarding the attempted calls to subscriber landlines and cellphones, but repeatedly, and late, some customers report.

An anonymous administrator of Vonage Forum, the independent discussion board where gripes were aired, reports that Vonage claims to have resolved the issue this morning, but users continue to report problems.

Vonage can ill afford such lapses, to say the least. Not when its advertising emphasizes how reliable the service is. Not when it faces yet another patent infringement fracas, this time with Nortel. Unfortunately, nobody in the VoIP space benefits much (competitors might enjoy Vonage's travails to an extent) when VoIP has these sorts of issues. Sooner or later, everybody is going to do VoIP, and the residue is going to cling to all the other providers when that happens.

Qwest Plans No Major Acquisitions or IPTV

After completing a months-long stratgic review, Qwest Communications essentially has decided to "stay the course." There will be "no major shifts" in Qwest's basic approach to the market.

People shouldn't expect major acquisitions or a massive move into IPTV, for example. Instead, Qwest seems to be focusing on a balance between capital investment and shareholder return issues, such as reducing debt load, buying back shares and supporting the payment of dividends.

Partnerships are the way Qwest will provide new services in areas such as video and wireless. That's good news for Sprint, who provides Qwest mobility services, and DirecTV for video entertainment. It also means Qwest will be receptive to other partnerships as well.

"We are looking at partnerships to help us with offerings in the home," Mueller says. "Partners will be a huge part of our success, going forward."

But Qwest will not be looking to make major acquisitions, or dramatically change the rate at which it invests in broadband access, undertaking a major fiber-to-home initiative, for example, though it is increasing its "fiber-to-node" efforts in a relatively controlled way.

Qwest expects by 2011 to increase its broadband penetration to increase from 23 percent to 40 percent, with higher access speeds and a nominal increase in operating costs.

The fiber-to-node deployments are not, Mueller emphasized, related to IPTV, but rather to data services. "Qwest doesn't have the scale" for that, Mueller says.

But fixed-mobile products will be launched in late 2008, to leverage the broadband access investments.

Overall, Qwest will attempt to balance capital investment with returns to shareholders, as one would conclude given Qwest's resumption of dividend payments.

Capital run rates now set at about $1.8 billion are a "good run rate for us," Edward Mueller, Qwest CEO says. "We are trying to minimize capex where it doesn't drive growth," he says. "We will try, in the network operation, be picky and minimize capital expenditures in the outside plant where it doesn't make a reasonable return for us." There also will be a bigger emphasis on "success-based" capital investment, in the enterprise space, for example.

Qwest will focus in 20 markets, including its 10-largest markets, for the FTTN upgrades. Those upgrades might include support for gaming services rather than entertainment video, with the 20 Mbps downstream access capabilities the FTTN upgrade will support. Qwest earlier had said it would spend an incremental $175 per home passed to put the FTTN network in place for 1.5 million homes.

Qwest says it will focus its wholesale efforts on "profitable expansion," suggesting a "success-based" approach to out-of-region enterprise services. The hosting part of our business has promise, Mueller says.

90% of Software Can be Delivered Online

Eric Schmidt, Google's CEO, envisions that 90 percent of today's computing tasks can be moved online. High-end graphics processing is an example of a computing task probably not well suited to online use.

Google execs also argue that more and more computing tasks are unrelated to productivity suites. "If you're creating a complex document like an annual report, you want Word, and if you're making a sophisticated financial model, you want Excel. That's what the Microsoft products are great at. But less and less work is like that," said Google's Dave Girouard.

For now, 2.000 companies start to use Google Apps every day (most try the free version), Google Docs had 1.6 million U.S. users last month, according to Compete.com, while Gmail doubled its U.S. users to 20.1 million in November, according to comScore.

Why It is So Hard to Do Media These Days

Different audiences now prefer different media. Older users continue to be more comfortable with traditional media. For users 41 and younger, the Web makes more sense.

The Web surfing habits of boomers and over-60s are more firmly rooted in traditional media than those of their younger counterparts, according to a Deloitte & Touche study conducted by the Harris Group.

The study found that 67 percent of boomers visited Web sites after seeing ads on TV or in print. Matures, those between 61 and 75, were just as likely to be driven to the Web by print ads and less likely by TV ads.

Yet these two age groups were less likely than Generation X (25 to 41) or Millennials (13 to 24) to visit the Web as a result of an Internet search engine or ad on another site.

A Lumin Collaborative study reinforced the connection between boomers and traditional media. The company found that boomers, defined as those currently ages 42 to 62, spent an average of 2.69 hours a week online, versus 2.83 hours watching TV and 1.93 hours listening to the radio.

The trends were flipped among the echo boomers (ages 18 to 31) and Gen X (32 to 41), who spent more time online than watching TV or listening to the radio and whose time spent online also exceeded that of their boomer counterparts.

Lumin also noted that only 39 percent of respondents in the boomer demographic regarded the Internet as their primary channel of information about companies or products. This rate was substantially less than Gen X (53%) or echo boomers (60 percent).

Boomers were the most likely group to choose newspapers, broadcast TV or magazines as their main source of information.

All of which means all content has to be delivered dual mode these days: Web for people under 41. Other traditional media for users older than 41, to a certain extent. But the direction of the shift is inexorable. The Web wins.