Cox Ups Speed in Phoenix

Cox Communications is bumping up the speeds of its cable modem service in Phoenix. For customers with Cox's Preferred service, downloads will move from 7 Mbps per second to 9 Mbps, with upload speeds increasing from 512 kilobytes per second to 768 kbps.

For the Premier service, customers will get 15 Mbps with burst of up to 20 Mbps for download speeds with uploads starting at 1.5 Mbps and capable of bursts up to 2 Mbps.

The additional speed comes at no additional cost. Qwest Communications is upping its digital subscriber line service to 12 Mbps for its lower-cost service and 20 Mbps for its higher-cost service.

Still, there are some who argue the United States is "falling behind" other nations, suffering from inadequate supply, high prices, slow speeds, or all of the above. One can argue about that.

One cannot argue the problem is not being addressed. Speeds keep climbing, for the same amount of money, everyplace telcos and cable compete with each other.

iPod Still Top Seller, Store Personnel Report

In a recent Tickermine survey of stores selling MP3 players in June 2008, including Best Buy, Radio Shack and Circuit City, the iPod emerged as the best-selling MP3 player by 82 percent of those polled.

Microsoft's Zune 80 GB was said to be best selling by 12 percent of respondents.The SanDisk Sansa Clip 2GB was said to be the best seller by six percent of respondents.

Some 62 percent of respondents say a dedicated music player is a better choice than a music-capble phyone, but 38 percent reported they preferred music-capable mobile phones because it means one less item in your pocket to contend with.

Dell to Become a Managed Service Provider

Dell plans to launch a managed services initiative aimed at allowing channel partners and Dell itself to remotely maintain and troubleshoot small business networks, servers and desktops. Two recent Dell acquisitions -- Everdream and Silverback Technologies -- will provide the foundation for Dell's SaaS push, says Joe Panettieri is Editorial Director of Nine Lives Media.

The managed services push is supposed to happen late in 2008 or early in 2009. Dell intends to become a Master Managed Service Provider (Master MSP), which means IT consulting firms will be able to leverage Dell's own network operation centers (NOCs) to manage customer networks.

When even hardware manufacturers become service providers, how long can service providers wait to become data specialists, to a greater or lesser degree?

Android Phone from T-Mobile: 4th Quarter

When you finally can buy an Android phone, it first will be available from T-Mobile, in all likelihood. T-Mobile is said to want a device to sell in the fourth quarter.

T-Mobile Offers $10 a Month VoIP

T-Mobile @ Home is a new nationally available over-the-top consumer VoIP service pricied at $10 a month. There isn't much of a catch, aside from the fact that the service only is available to T-Mobile wireless customers on plans costing $40 a month or more.

It isn't so much that T-Mobile wants to be in the over-the-top VoIP business. It is that it needs something jazzy to keep its mobile customers loyal. The company hopes $10 a month home phone service is that sort of thing.

The new service is different from the Hotspot @ Home offering T-Mobile also has been testing. That is a dual-mode mobile service that allows some mobile phone models to connect to an in-home Wi-Fi router.

The real effort here is to insulate T-Mobile from churn. After all, it can't offer the iPhone or 3G service yet.

Charter Backs Away From Targeted Ads

Nothing in the targeted ad business is easy. Witness Charter Communications, which has backed off a plan to insert advertisements onto user Web pages because of objections from privacy advocates.

There's always something waiting to disrupt an Internet or communications business plan.

Twitter gets Jeff Bezos Investment

Valleywag says Twitter, has received an investment from Amazon founder and CEO Jeff Bezos as well as Bijan Sabet of Spark Capital. Did I run over120 characters?