Monday, August 3, 2009

Google Voice "Not Really VoIP"?

There has been a fair amount of chatter over the last week about Google Voice "not really being VoIP." That misses the point.

Users don't care about how we label things, nor do they care how things get done. They only care about value, utility, fun and other things of a useful nature.

Whether Google Voice is "really VoIP" or not misses the point. People like and use technology the way they want, not the way we think they "should."

YouTube Adds "News Near You"

YouTube is customizing its video feeds with a "News Near You" function that allows users to view clips related to their locations.

"News Near You" grabs video clips from sources within 100 miles of your computer’s IP address. YouTube promises to share revenues with TV outlets, but it’s a double-edged sword for local broadcasters, as is the case for print and other forms of news content.

The extra exposure and promotion, plus some possibility of increased advertising, will be helpful. What might not be helpful is one more reason for users to avoid broadcast outlets and rely on Internet mechanisms.

YouTube has deals with content sources such as ABC News, Reuters and AP. So far, about 200 news outlets have signed on to YouTube’s local video-casting initiative.


71% of Wireless Users Watch Video, 19% Have Uploaded Video

You likely would not be shocked to learn that 62 percent of Internet users watch online video. But you might be surprised to learn that wireless connectivity has emerged as a strong predictor of online video viewing.

Fully 71 percent of users with wireless connectivity watch videos on video sharing sites compared with just 38 percent of those who do not access the Internet wirelessly.

"Our latest data shows that 14 percent of cell phone users have watched video on their devices, slightly up from the 10 percent we found in 2007, Pew Internet & American Life researchers say.

Cell phone users are more likely to record video on their cell phones than they are to watch it, Pew researchers say. About 19 percent of cell phone users now say they have recorded video with their phone, in addition to watching video.

If you wonder why mobile service providers are racing to add bandwidth, that's why: video consumption and video creation.

Many users are turning to the Internet to watch entire television shows and movies, as you also might have guessed. Overall, 35 percent of adult Internet users say they have watched television shows and movies online.

Saturday, August 1, 2009

What Sprint Nextel's Pre Marketing Might Mean

Sprint Nextel has been criticized by some observers for not spending more money to promote the Palm Pre while Sprint Nextel has a six-month exclusive to market the device.

So here's a thought: maybe Sprint Nextel has concluded that the benefit from heavier promotion over the first six months will not provide a big-enough payback, and might simply pave the way for Verizon Wireless to sell even more Palm Pres when it begins selling the device after the Sprint exclusive ends.

Given the Federal Communications Commission's inquiry into handset exclusivity and the practice of tying handset discounts to contracts, perhaps we ought to consider just a bit more seriously the argument that handset exclusivity might provide consumer benefits.

Perhaps Sprint Nextel's allegedly tepid support for the Pre is a direct reflection of estimated benefit. Perhaps the inability to obtain a longer-term exclusive so dilutes the financial upside that it isn't worth more promotion.

Nor is it altogether clear consumers have clearly understood that contract-free service that requires users to pay retail prices for handsets might be a bit painful.

That isn't to say consumers should be barred from buying unlocked handsets at full retail. Prepaid customers do it all the time. But neither should customers be prohibited from buying subsidized handsets, with contracts, if that is what they prefer.

Friday, July 31, 2009

JD Power Study Suggest Potential for Huge Prepaid Wireless Shift

About 16 percent of prepaid wireless users have switched carriers in the past 12 months. Some 51 percent of those switchers previously had contract service, a new survey by JD Power and Associates says.

About 12 percent of those surveyed said they would switch carriers sometime in the next year, compared to 13 percent in 2008.

Among those intending to switch, 24 percent intend to switch to contract service. That suggests 75 percent of switchers would consider prepaid plans.

And there are clear differences between "pay as you go" users and prepaid customers, suggesting two clear niches. The study also finds the average pay-as-you-go user is older, more likely to be retired and has fewer wireless phones in their household.

The monthly prepaid plan user more closely resembles the contract plan user, desiring a large network, mid-range feature phones and messaging, but without the commitment or penalties of a contract.

That is likely the most significant finding, as it suggests the real difference between prepaid and postpaid users is in fact not so much ability to pay or demographics as it is preference for terms of service.

That is not to say some prepaid users are "credit challenged" or lower income. But the survey suggests the potential prepaid audience is quite a bit larger than it has been in the past. "Mainstream" postpaid users might in fact be persuadable candidates for prepaid.

About 66 percent of prepaid users who renew monthly report that they have cut ties with their former contracted service carrier. That suggests huge possibilities for market share shifts as well.

Pay-as-you-go users spend an average of $35 for each airtime purchase, a decrease of $5 from 2008.

Monthly non-contract users spend an average of $25 less per month than those with contracts do. They report spending $56 per month compared with an average monthly service cost of $81 for contract users.

Non-contract customers report using 320 minutes per month—a notable increase from 233 minutes in 2008.
Pay-as-you-go users report using an average of just 145 minutes, while monthly non-contract users report an average of 573 minutes per month.

According to the study, more than 40 percent of non-contract plans are monthly plans, compared with less than 30 percent in 2008.

FCC Investigates Google Voice Blocking


The Federal Communications Commission has opened an investigation into the blocking of Google Voice from the iPhone App Store.

James D. Schlichting, acting chief of the FCC's Wireless Telecommunications Bureau, has asked for answers to several questions. The FCC wants to know what role AT&T played in the decision. Keep in mind that the FCC already is looking at wireless open access and handset exclusivity, both of which seem for those reasons to bear on the status of Google Voice on the iPhone.

The FCC further wants to know what role AT&T might play in restricting other iPhone apps. The agency also wants to know what roles Apple and AT&T can play, by contract, in the development of iPhone apps.

The FCC wants to know whether Apple consulted with AT&T in the process of deciding to reject the Google Voice application. Documents relating to any such discussions must be produced.

The FCC also wants an explanatiion of how Google Voice might differ from any other VoIP application that al4ready is authorized to be used either on the iPhone or on AT&T's network.

The agency wants detail on any conditions included in AT&T’s agreements or contracts with Apple for the iPhone related to the certification of applications or any particular application’s ability to use AT&T’s 3G network.

If there are terns of use limiting customer use of third party apps in general, the FCC wants to know what those limitations are.

The FCC wants to know about AT&T’s role in certifying applications on devices that run over AT&T’s 3G network.

If there are any differences in AT&T’s treatment of apps running on the iPhone and other devices used on its 3G network, the agency wants to know what those are.

Please list the services/applications that AT&T provides for the iPhone, and whether there any similar, competing iPhone applications offered by other providers in Apple’s App Store. The agency wants to know whether any other devices that operate on the AT&T network can use Google Voice.

The FCC also wants to know whether apps rejected for the iPhone are allowed to run on other devices on AT&T's network.

"Please explain whether, on AT&T’s network, consumers’ access to and usage of Google Voice is disabled on the iPhone but permitted on other handsets, including Research in Motion’s BlackBerry devices," Schlichting has asked.

People sometimes forget how powerfully regulatory and legal policies bear directly on the telecommunications business. This is just the latest example.

For All of You Who Find Mobile Usage EVERYWHERE Annoying


Really, there are times when our mobiles do not HAVE to be powered up.

Net AI Sustainability Footprint Might be Lower, Even if Data Center Footprint is Higher

Nobody knows yet whether higher energy consumption to support artificial intelligence compute operations will ultimately be offset by lower ...