Google and Music Industry: Distributor or Competitor?

BPI, Britain’s biggest recording-industry association, has sent a cease-and-desist notice to Google regarding links to copyright-infringed music files. Meanwhile, there are strong indications Google is getting ready to launch its own music service aimed at Android handsets.

Google is going to have to decide whether it really wants to be a music distribution partner or a competitor, essentially.

Google Needs To Decide Which Side Of The Music Industry Fence It Is On | paidContent

Unbundling, Wholesale Might Not be a Good Thing for Broadband

Almost without exception, owners of broadband access infrastructure are opposed to unbundling requirements (wholesale). Almost without exception, competitors who do not own facilities are in favor of such requirements.

Blair Levin,  former executive director of the Omnibus Broadband Initiative at the Federal Communications Commission and now Aspen Institute fellow, appears to have said that "due to the uncertainty of unbundling; providers will not be able to produce enough capital to support a business."

Levin was a top advisor to FCC Chairman Reed Hundt, when the Telecommunications Act of 1996 was created and passed, and is quite familiar with the market impact of wholesale access policies.

It might go too far to say Levin prefers wholesale to other mechanisms. Under different circumstances, he might approve. But given the reliance on the competitors one has got, rather than the competitors one might wish for, he seems to have realistically concluded that, in the United States, at this time, the approach has to rely on continued investment by the competitors actually in the market and able to make facilities investments.

In other words, given the capital intesity of ubiquitous broadband deployments, the uncertainty around the business case and the prevailing constellation of commercial and governmental forces, it likely is unreasonable to expect more than a couple, perhaps a few, facilities-based contestants in the fixed-line space or the wireless space, though there may be more room for competitors in the wireless space.

Given those economic realities, policies that discourage continual investment by the few players able to compete on a facilities-based basis almost dictates a policy that does not impose wholesale or unbundling requirements that choke off investment.

It might not be the best of all possible worlds, but that is not the world we have been given.

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"Minimally Viable Product" and "Maximally Buyable Product"

Developers of new products will benefit from applying a "minimum and maximum" approach to crafting new products, says Dharmesh Shah, HubSpot CEO. "One of the key parts of the lean startup is the concept of a “minimally viable product," he says.

The MVP is a product that has the minimum set of features needed to learn what the market wants. The idea behind the MVP is to spend as little energy is possible figuring out whether what you’re building is something people want.

The other element is reduction of barriers to adoption. He calls that the “maximally buyable product.”

To be "maximally buyable, there are some elements everybody would intuitively grasp. Products or applications should be easy to understand, easy to try and easy to buy. For many products, the business model and design should also make it "easy to remain a customer." In other words, design for longevity of customer relationship.

In many parts of the communications service provider market, consumer customer relationships last three years or less. Application relationships can last months to a year. Changing the length of customer relationship can have dramatic impact on profit margins.

Customers with longer tenure tend to have fewer support requirements, since they know how to use the product. Since there is a marketing cost to gain a new customer, the longer the relationship, the lower the average cost to acquire customers. Customers with longer tenure tend to buy additional products a company offers, and therefore tend to have higher average revenue per user, as well.

The non-intuitive advice is to make a product "easy to leave." This runs counter to any marketer's thinking, which will more naturally lean towards customer lock in. But the easier you make it for customers to leave, the more likely that are to buy in the first place.

On Startups by Dharmesh Shah

World Cup Affects U.K. Latency, Packet Loss

As you would expect, the World Cup has driven up video consumption. Timico, a U.K. Internet access provider, set a new record for video usage online, with usage up 309 percent over average. So what's happened on the technical side that affects end user experience?


Higher latency and packet loss seem to be the main effects."Some users may only see a slight increase in latency or a small amount of packet loss whilst for others latency has quadrupled and packet loss is in the region of five percent," says ThinkBroadband.

In one test, the average latency has quadrupled from around 28 milliseconds to approximately 120 milliseconds at peak World Cup time and packet loss increased as well.

The hit to user experience is video occasionally breaking up or freezing from packet loss, while websites would load more slowly.

http://www.thinkbroadband.com/news/4282-can-the-uk-broadband-network-cope.html

iPhone 4 a "Major Leap" Says Walt Mossberg

Wall Street Journal technology reviewer Walt Mossberg says the Apple iPhone 4 is "a major leap over its already-excellent predecessor, the iPhone 3GS," on both hardware and software fronts.

The iPhone 4 redesign features a radically-sharper screen; a second, front-facing camera; a larger battery; a better rear camera with flash; and a faster processor into a body that is 24 percent thinner, a bit narrower, and retains the same length and weight as its predecessor's, says Mossberg.

With the front-facing camera, and clever new software called FaceTime, Apple has brought simple, high-quality video calling to mobile phones, albeit, for now, only over Wi-Fi and only among iPhone 4 owners.

In addition, the iPhone now includes an updated operating system that adds catch-up software features such as limited multitasking; folders for grouping related apps and a unified email inbox for multiple accounts and the ability to present messages as threaded conversations.

"While its 3.5-inch screen, once considered huge, is now smaller than those on some other smartphones, the high resolution packs in a lot of material and makes text appear almost like ink on fine paper," says Mossberg.

"Voice quality was quite good, even on long speaker-phone calls, and data performance over Wi-Fi was excellent," he adds. "Video and audio streamed from the Web played smoothly."

Apple claims longer battery life for most functions—seven hours of talk time, for instance, versus five hours on the earlier model.

Some will question the degree of multitasking support, though. To prevent a drain on battery life, Apple has allowed only certain apps to fully multitask, such as Pandora or voice-prompted navigation apps, which keep working while you're on a call. Others that fully work in the background include Internet calling apps, and those that perform long downloads, he says.

"But some logical candidates, such as Twitter and Facebook, merely pause in place when you switch away from them," says Mossberg.

Apple says constant fetching of hundreds of social-networking updates in the background would kill the battery too quickly.

"In fact, for many scenarios, such as games, Apple's version of multitasking is really just fast switching among open apps that save their place," he notes.

Because iPhone users can easily accumulate hundreds of apps, it can become difficult to organize them. So the new iPhone OS now allows you to group them into folders.

"The most important downside of the iPhone 4 is that, in the U.S., it's shackled to AT&T, which not only still operates a network that has trouble connecting and maintaining calls in many cities, but now has abandoned unlimited, flat-rate data plans," he says.

In an effort to improve performance, Apple added a wrap-around antenna, and the device automatically tries to connect using the least-congested frequencies as well as frequencies with higher quality (less signal interference).

"Just as with its predecessors, I can't recommend this new iPhone for voice calling for people who experience poor AT&T reception, unless they are willing to carry a second phone on a network that works better for them," says Mossberg.

"For everyone else, however, I'd say that Apple has built a beautiful smartphone that works well, adds impressive new features and is still, overall, the best device in its class," he says.

20% of Android Apps Grant 3rd Parties Access to Private/Sensitive Info, Study Says

Some 20 percent of applications in the Android market grant a third party application access to private or sensitive information that an attacker could use for malicious purposes such as identity theft, mobile banking fraud and corporate espionage, according to SMobile Systems.

About five percent of applications have the ability to place a call to any number, without requiring user intervention. Dozens of applications have the identical type of access to sensitive information as known spyware, while two percent of market submissions can allow an application to send unknown premium SMS messages without user intervention, SMobile Systems says, after analyzing more than 48,000 Android apps.

Nearly 10,000 Android applications give third party apps access to private or sensitive information, in total.

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26% of iPhones Break Within 2 Years

About 25.6 percent of iPhone owners experienced a failure in the first two years of use, according to warranty data from SquareTrade. If you have teens or college-age children, you might say the failure rate is higher than that.

The typical but it’s actually below the industry’s average, according to SquareTrade. The expected failure rate over a two-year period was 33 percent one year ago, when SquareTrade only examined the iPhone and the iPhone 3G.

Most of the failures (18.1 percent) result from accidental damage, while only 7.5 percent are a result of a hardware malfunction. Touchscreens are most likely to fail, followed by power supplies.

26% of iPhones Break Within 2 Years [REPORT]