Comcast Corporation has launched Comcast Business VoiceEdge, a cloud-based voice and unified communications solution. VoiceEdge is a fully managed service that eliminates the need for expensive on-site equipment such as PBX and key systems and provides a predictable monthly cost.
Additionally, Business VoiceEdge delivers a common user experience, high definition (HD)-quality voice service, and a full suite of unified communications features that help today’s multi-site organizations and mobile workforce communicate more efficiently.
Business VoiceEdge is now available across most of Comcast’s Northeastern Division, which includes 14 states from Maine through Virginia and the District of Columbia, as well as Chicago. Nationwide rollout across Comcast’s entire service is targeted by the end of 2012.
Tuesday, March 27, 2012
Comcast Launches Cloud-Based VoiceEdge" Service
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Don't Discount Telecom Legacy Revenue
There are some interesting conclusions one might draw about the relative importance of several service provider products in global telecom markets, and in the United States, in the latest communications industry revenue forecast published by the Telecommunications Industry Association.
The most-obvious take away is the dominance and importance of wireless services. Globally, about 63 percent of all revenue, from all sources, is driven by wireless, the report says.
About 25 percent of total revenue is produced by fixed line voice services. Fixed network broadband produces about 10 percent of total revenue. IPTV is about one percent of total revenue.
What might strike you about the latest report is the non-existent discussion of the impact of over the top VoIP services. The reason is simple enough: dispute all the time and energy people expend talking about VoIP, it isn't a significant revenue stream for larger service providers, on a global basis.
That isn't to deny its importance for some specialized app or service providers. But it doesn't much "move the needle" on global service revenues.
The most-obvious take away is the dominance and importance of wireless services. Globally, about 63 percent of all revenue, from all sources, is driven by wireless, the report says.
About 25 percent of total revenue is produced by fixed line voice services. Fixed network broadband produces about 10 percent of total revenue. IPTV is about one percent of total revenue.
What might strike you about the latest report is the non-existent discussion of the impact of over the top VoIP services. The reason is simple enough: dispute all the time and energy people expend talking about VoIP, it isn't a significant revenue stream for larger service providers, on a global basis.
That isn't to deny its importance for some specialized app or service providers. But it doesn't much "move the needle" on global service revenues.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Why does Apple Care About SIMs?
Apple has reportedly offered its design for a new and smaller format for subscriber information modules (SIM cards) to other mobile device makers that are part of the ETSI (European Telecommunications Standards Institute) without asking them to pay for it.
Apple loves to control the entire experience of its products, and when it comes to the iPhone and now iPad, the biggest uncontrollable element is a customer’s wireless carrier. And having a say in the SIM card, in theory, pushes Apple closer to the long-term goal of controlling every aspect of its mobile devices, some might argue.
Also, credentials loading remains a competitive issue for would-be leaders of the mobile payments business, even though it would seem to be a mere technical detail. Mobile service providers prefer to use the subscriber information module, for the obvious reason that they control it.
Google Wallet uses a separate memory element, while many banks tend to prefer the use of a memory card.
For a bank, the slide-out memory card means all the credentials could be moved to a new phone as easily as sliding the memory card into the new device. That enhances the ability to retain a seamless relationship even when phones get replaced.
For Google, the embedded function provides more leverge for Google-compliant devices. SIMs are no "mere" technology issue.
Apple loves to control the entire experience of its products, and when it comes to the iPhone and now iPad, the biggest uncontrollable element is a customer’s wireless carrier. And having a say in the SIM card, in theory, pushes Apple closer to the long-term goal of controlling every aspect of its mobile devices, some might argue.
Also, credentials loading remains a competitive issue for would-be leaders of the mobile payments business, even though it would seem to be a mere technical detail. Mobile service providers prefer to use the subscriber information module, for the obvious reason that they control it.
Google Wallet uses a separate memory element, while many banks tend to prefer the use of a memory card.
For a bank, the slide-out memory card means all the credentials could be moved to a new phone as easily as sliding the memory card into the new device. That enhances the ability to retain a seamless relationship even when phones get replaced.
For Google, the embedded function provides more leverge for Google-compliant devices. SIMs are no "mere" technology issue.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
NTIA Proposes Spectrum Sharing
The National Telecommunications and Information Administration (NTIA) has recommended that a huge chunk of spectrum used by 20 government agencies be made available to commercial mobile operations, but on a shared basis. The thinking is that clearing chunks of spectrum will be expensive and time-consuming. It would be easier to share the spectrum in some way, the proposal suggests.
Instead of clearing the 1755 MHz to 1850 MHz block of all government transmitters, the NTIA recommends that federal agencies and mobile operators share the airwaves, splitting use of the bandwidth.
There are 3,100 individual spectrum assignments in that 95 MHz block, suggesting the complexity of moving users around. The details of how that sharing might work are in a report being sent to the Federal Communications by the NTIA.
Instead of clearing the 1755 MHz to 1850 MHz block of all government transmitters, the NTIA recommends that federal agencies and mobile operators share the airwaves, splitting use of the bandwidth.
There are 3,100 individual spectrum assignments in that 95 MHz block, suggesting the complexity of moving users around. The details of how that sharing might work are in a report being sent to the Federal Communications by the NTIA.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Better Display is Driving iPad Sales, Study Finds
Prospective buyers of Apple’s latest iPad tablet are mainly interested in the high-resolution Retina display new to the device, according to a survey from Baird.
According to the results of the online survey, 24 percent of U.S. respondents plan to purchase the new iPad in the next three months, with 29 percent of international respondents planning to purchase it.
When asked about reasons for purchasing the new iPad, 28 percent cited the better display as the top reason, followed by the processor at 26 percent and Long Term Evolution (LTE) wireless capability at 17 percent.
Among existing iPad owners, 48 percent indicated they plan to purchase the new iPad, with 35 percent of those already owning an iPad 2.
According to the results of the online survey, 24 percent of U.S. respondents plan to purchase the new iPad in the next three months, with 29 percent of international respondents planning to purchase it.
When asked about reasons for purchasing the new iPad, 28 percent cited the better display as the top reason, followed by the processor at 26 percent and Long Term Evolution (LTE) wireless capability at 17 percent.
Among existing iPad owners, 48 percent indicated they plan to purchase the new iPad, with 35 percent of those already owning an iPad 2.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Sprint Will Get, Can Make Money on LTE iPhones, Analyst Says
There is some disagreement in some quarters about how well Sprint will fare, financially, as it steps up support for the Apple iPhone. Guggenheim Securities’s Shing Yin thinks Sprint will get rights to sell an Long Term Evolution version of the iPhone, and also expects the deal will not prove burdensome. Bernstein Research’s Craig Moffett, on the other hand, cut his rating on Sprint to "sell," based on a fear an LTE iPhone could increase prospects for bankruptcy at Sprint.
Yin doesn't think that will prove to be a problem. He argues that Sprint would never have agreed to an expensive “take or pay” contract with Apple to buy millions of devices, unless Sprint knew it would get rights to sell the LTE version, he argues. Sprint Can Handle an LTE iPhone
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Monday, March 26, 2012
Mobile Click-Throughs Keep Growing, Now will Conversions Do the Same?
Mobile click-throughs from paid search are up on mobile devices, but apparently not conversions, according to an analysis by Marin Software. In 2011, advertisers grew their share of search budget on mobile devices from 3.4 percent to 8.7 percent. Marin Software expects that, by December 2012, mobile devices will account for 25 percent of all paid-search clicks and 23 percent of search budgets.
During the same period, tablets may account for 45 percent of all mobile paid-search clicks in the United States.
Smartphones and Tablets Changing Paid Search
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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