Wednesday, May 22, 2019

Home Prices and Broadband: Correlation and Causation

Does the quality of broadband service affect home prices in the United Kingdom, and if so, what is the impact? In some surveys, conducted in 2014 and since indicate consumers would pay more for a home with fast broadband.

Likewise, studies of the link between broadband and economic growth show correlation, at the very least. One study by the World Bank noted that “almost every study, despite the methodology and whether it was cross-country or single country, found a positive economic impact from fixed broadband.”

First of all, note the language: “correlation,” not “causation.”

Also, the “results were sometimes not statistically significant (particularly for developing countries).” In those cases, even correlation cannot be assumed.

A study conducted by the Public Policy Institute of California likewise notes a “positive relationship between broadband expansion and economic growth.”

But “the data and methods do not definitively indicate that broadband caused this economic growth,” the institute says. Still, some claim a causal relationship.

And some studies suggest U.S. home prices might also be affected in the same way, some suggesting difference in value could be three percent to as high as 20 percent.


But “correlation does not necessarily equal causation,” say some researchers studying broadband and home prices.

It is possible that fiber availability drives real estate prices upwards. It also is possible that other  variables “may jointly determine both real estate prices and fiber presence.
“Residential properties in markets with high-speed broadband access would be expected to have greater value,” they say. “However, good quality broadband infrastructure is also expected to be rolled out first in high-income areas with high-valued real estate.”

Logic suggests there is some room for such effects in areas with highly-variable internet access service and virtually zero effect in areas where fast internet is ubiquitous.

Some studies suggest there is a relationship between home prices and fast broadband. But lots of variables, including age, income or wealth and race also are correlated with home prices.

A recent study by Housesimple in the United Kingdom looked at the relationship between low-speed broadband and faster broadband within a single postcode. That study shows significant differences on particular streets.

Address
Postcode
Average broadband speed on the street (Mbps)
Current average house price, street (£)
Current average house price, postcode district (£)
% difference - prices on street vs postcode district
Poplar Avenue, Oldham, Greater Manchester
OL8 3TZ
0.221
105,977
116,033
-8.7
St David's Close, Worksop, Nottinghamshire
S81 0RP
0.290
107,819
185,936
-42.0
Milton Road, Cowplain, Waterlooville, Hants
PO8 8LD
0.338
270,134
329,028
-17.9
Cross Lane, Bebington, Wirral, Merseyside
CH63 3AD
0.354
195,553
231,846
-15.7
The Willows, Acaster Malbis, York, NYorks
YO23 2XE
0.463
215,593
356,282
-39.5
May Tree Lane, Waterthorpe, Sheffield, SYorks
S20 7HA
0.467
108,782
185,681
-41.4
Turnpike Road, Connor Downs, Hayle, Cornwall
TR27 5DT
0.483
282,182
256,084
10.2
Rothbury Gardens, Plymouth
PL6 8TU
0.492
241,516
224,665
7.5
Lancaster Road, Out Rawcliffe, Preston
PR3 6BN
0.549
236,558
262,371
-9.8
Moseley Wood Gardens, Cookridge, Leeds
LS16 7JB
0.551
250,796
339,084
-26.0
Blackstone Avenue, Glasgow
G53 5DW
0.669
90,834
165,505
-45.1
Fosbrooke Road, Small Heath, Birmingham
B10 9JS
0.679
147,905
153,421
-3.6
York Crescent, Stourbridge
DY8 4RT
0.718
226663
224,042
1.2
Graham Park, South Dell, Isle of Lewis
HS2 0SP
0.718
86,679
118,718
-27.0
Coppice Farm Park, St. Leonards, Tring
HP23 6LG
0.719
211,333
556,974
-62.1
Oak Close, Little Stoke, Bristol
BS34 6RA
0.831
230,314
259,671
-11.3
Maesyrhendre, Ammanford, Carmarthenshire, Wales
SA18 2BW
0.839
81,399
142,626
-42.9
Phoenix Boulevard, York
YO26 4WX
0.853
250,205
305,653
-18.1
Gratrix Lane, Sowerby Bridge, Calderdale, SYorks
HX6 2PX
0.922
123,098
188,444
-34.7
Laburnum Drive, Milton of Campsie, Glasgow
G66 8HY
0.948
196,328
198,557
-1.1


The research revealed that house prices were on average 24 percent lower on the streets with the slowest broadband speeds, about £182,983 compared to £240,031 for the postcode district.

What we do not know is whether there are other explanations for lower house prices on those streets.

Tuesday, May 21, 2019

U.S. Consumers Do Not Like Their ISPs. Price is Not the Issue

With the caveat that progress in terms of speed is improving very rapidly in the U.S. market, when adjusting for purchasing power parity, internet access in developed countries is not expensive. In this study of 2010 prices, developed country internet access costs were among the lowest in the world.


In 2016, that still was the case. Of a sampling of developed nations, adjusting for purchasing power, U.S. prices were among the lowest of the highlighted countries. But some studies show speeds and costs vary widely by city.


Still, for reasons I cannot explain (others might cite slow speeds, high prices, poor customer services, reliability) internet service providers consistently rank at the bottom of industries for customer satisfaction.

That did not change in 2018, apparently. ISPs as an industry “remain at the bottom of the ACSI rankings, unchanged at a score of 62” out of a possible score of 100.  

Mediacom improved satisfaction most in 2018, with consumer satisfaction scores up six percent, in an industry whose scores were unchanged in 2018, compared to 2017. That is partly a reflection of its status as the ISP with the worse satisfaction scores in the ISP category.

DirecTV Defections Will Slow, as Customer Satisfaction is Rising

Even if satellite linear video subscriptions are declining faster than fixed network services, overall, satisfaction with one of the services--AT&T’s DirecTV--had consumer satisfaction scores that rose more than linear video service provided by any other service providers in the U.S. market over the last year.

AT&T’s satellite TV service, DirecTV, gained three percentage points to an ACSI score of 66, compared to an industry score of 62 on the American Customer Satisfaction Index. As likely has been the case for fixed network voice service customers, unhappy customers are deserting, but that also highlights that the remaining customers are more satisfied with their purchases than the departing customers.

Over the past two years, 1.4 million DirecTV customers have defected and only the most loyal customers remain, ACSI says.

Among other linear video subscription TV providers, Verizon’s Fios takes second place, unchanged at 68, followed by Dish Network at 67. Altice’s Optimum service dropped two points to 61, falling behind both the industry average and the combined score of smaller providers (62).

Charter’s Spectrum is among the few gainers in the industry, up two points to 59. But Cox Communications dropped two percent.

Frontier Communications also improved its satisfaction scores two percent points,  to match Comcast’s Xfinity at 57. Altice’s Suddenlink fell five percent.

Customer satisfaction with subscription television service peaked in 2013 at a score of 68 on the American Customer Satisfaction Index’s 100-point scale.

The industry is now stagnant at an ACSI score of 62, tied with internet service providers for last place among all industries tracked by the ACSI, the organization says.

Monday, May 20, 2019

Fixed Network Internet Access is Among the Coming Battlefields

It is fair to say there remains much skepticism about the ability of 5G providers to take fixed network internet access market share. But count AT&T among those who believe this will be a material development.

“I do think, three to five years out, there is a crossover point where 5G passses home broadband, and 5G has better performance than fiber,” Randall Stephenson, AT&T CEO, has said.

Stephenson believes AT&T will have a truly nationwide “fiber speed” network, using either 5G or fiber, across the entire United States.

That would be historically unprecedented. The old monopoly AT&T had a nearly-ubiquitous copper network. But in the post-divestiture market, no tier-one service provider has been able to sell broadband to “nearly every U.S. household” at speeds representing optical fiber performance.

With AT&T, Verizon and also T-Mobile US all planning 5G fixed wireless efforts, the potential for disruption exists. It already appears that some optimistic forecasts of cable TV market share already are falling short, with telcos--especially AT&T and Verizon, already gaining share again.

The telco erosion is not completely over. But equilibrium is approaching. Fixed wireless could be quite destabilizing, in that regard.

It often is quite hard to envision fundamental changes in the connectivity business. Few of us really understood what it would mean when the internet emerged.

Few might have really understood what it meant to adopt internet protocol as the next-generation network of choice, and not the proposed asynchronous transfer mode (ATM) alternative.

Nor, prior to mobility’s transformative adoption globally, would most of us have imagined that mobile networks would succeed where all prior attempts to provide communications to everyone globally could actually be accomplished.

In perhaps similar ways, it is hard to imagine any future time when Wi-Fi is not the choice for local area network connectivity, or when fixed networks are not the best choice for high-bandwidth communications.


But it also is clear that mobile revenue growth is slowing. It is fair enough to note that big revenue growth slowdowns can lead to huge shifts of business strategy, as mobility once shifted global service provider attention from fixed to mobile services, and from long distance revenues to mobile subscriptions.

Likewise, fixed network revenue opportunities also shifted from subscriptions for voice to internet access.

The traditional response always has been to try and take market share away from other providers. That accounts for cable TV operator attacks on business connectivity market share, and the earlier entry into voice services.

“Taking market share” also accounts for telco movement into entertainment video distribution and content asset ownership.

Among the new battlegrounds is internet access, for consumers and businesses, which could see a shift of share from fixed to mobile providers.

Saturday, May 18, 2019

Cell Phones, Cell Towers and Human Safety

Are cell phones and cell towers “safe?” Yes, but It is a question that seems to recur. The issue is non-ionizing radiation, electromagnetic energy in the radio regions used by AM and FM radio, TV broadcasts, generated around power lines, Wi-Fi, cable TV, which uses radio waves in the copper portions of plant, and cell phones.

Non-ionizing radiation differs from ionizing radiation in the way it acts on materials like air, water, and living tissue, according to the Centers for Disease Control.

“Unlike x-rays and other forms of ionizing radiation, non-ionizing radiation does not have enough energy to remove electrons from atoms and molecules,” CDC says. Non-ionizing radiation can heat substances, as does a microwave oven.

The issue is whether the levels of non-ionizing radiation people encounter using communication devices (TVs, phones, radios) is a cause for concern.

The answer is rather simple: “To date, no adverse health effects have been established as being caused by mobile phone use,” says the World Health Organization. That might be worth reiterating, in light of concern in some quarters about whether 5G is “safe.” Keep in mind that power levels for cell phones and even cell towers are low.

Consider that a cell tower radio emits energy 100 to 5,000 times lower than a TV transmitter, for example. Some liken the power level to that of a light bulb.

Still, if you really are concerned about the possible health effects of using mobile phones, use them less. Text instead of holding the phone against your head and talking.

Radio signals weaken (attenuate) logarithmically, by powers of 10, so the power levels decay quite rapidly.

Basically, doubling the distance of a receiver from a transmitter means that the strength of the signal at that new location is 50 percent  of its previous value. Just three meters from the antenna, a cell tower radio’s power density has dropped by an order of magnitude (10 times).

At 10 meters--perhaps to the base of the tower, power density is down two orders of magnitude. At 500 meters, a distance a human is using the signals, power density has dropped six orders of magnitude.

Using the internet on a smartphone, for example, puts the device a much-safer distance away from one’s head, in case your worry is possible health effects to the brain, as the phone is both a transmitter and a receiver.

Keep in mind that the phone is a low-energy transmitter. So power levels drop sharply with distance, even the distance of your arm, as is the case even for cell tower radios.

Workers who climb cell towers, radio or TV transmission towers do have to take precautions against the high power levels emitted by such radios, as do other workers in close proximity  to transmitters.

Physical objects also affect signal decay. Even for the low and middle-frequency radio signals used by cell phones, an office wall can reduce signals by 75 percent. A concrete wall can reduce signals by 94 percent. So physical barriers matter.

To be sure, it might always be difficult, if not impossible, to determine long-term effects, as the sources of low level non-ionizing radiation occur naturally, from the sun, as well as from use of consumer devices. There simply is no way to conduct controlled experiments.

It might be good advice to recall that all technology use carries some risk, and that there always are ways to reduce risk, to obtain benefits.

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