Monday, November 27, 2006
You Probably Already Knew This...
...but enterprises now are interested in mobiity solutions for external customer-facing and internal efficiency reasons. Still, the single most important reason for equipping employees and associates with mobility support is to respond to customer inquiries faster, say researchers at Aberdeen Communications.
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Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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