Tuesday, November 3, 2009

More U.K. Mobile than Fixed Broadband Users in 2011?

More people will use mobile broadband rather than fixed line broadband by 2011, mobileSquared predicts. It's the sort of shocking prediction that makes for a great headline, but also is misleading. The forecast, for the U.K. market, might lead one to conclude that users are disconnecting fixed broadband lines and using mobile instead.

But that is not what the forecast assumes. Rather, it primarily assumes continued growth of smartphone connections.

By 2011 the number of active 3G "smartphone" type devices in the UK will be 36.3 million. There also will be 6.4 million dongles and embedded devices in use, taking the total number of mobile broadband connections to 42.7 million compared to a base of fixed broadband connections of 42.5 million, mobile Squared projects.

To be sure, over time there will be more Internet access occuring from broadband-capable smartphones.
The firm estimates that between one percent and 10 percent of enterprise Internet traffic is already being generated from a mobile device, for example.

But most observers, and most users, likely would say that mobile broadband and fixed broadband are complementary, more than substitutes.

That noted, the application profile for mobile broadband likely will be distinctive. “Mobile will become the primary access point for brands and businesses communicating with its consumers within two years,” says Nick Lane, mobileSquared chief analyst. “Mobile is always-on, and the average user carries their device for an average of 16 hours a day. So if a company or brand is not already considering how to use mobile, then they need to because their customers are.”

As the typical mobile "phone" becomes a multi-purpose broadband device, it will be used for Internet applications. That is not to say the typical smartphone will replace a PC, or a fixed broadband connection. The application profile and mode of use will start to overlap. But each mode will retain key advantages for the bulk of usage. People will talk more on their mobile phones than on their PCs.

They will engage in research, document, calculation or process intensive operations, plus most long-form TV, on a PC or a notebook equipped for broadband access. But people will rely increasingly on their mobiles for social networking updates, location-related apps, real-time information and brief entertainment episodes, and sometimes for long-form video.

The point is that mobile broadband now consists of two distinct segments: smartphones and PC dongles. And while both overlap at times with fixed broadband, they are distinct. Wireless broadband used to connect PCs generally is a complement to fixed broadband access, not a substitute, though that will happen at times.

So the mobileSqured forecast, which essentially lumps all smartphone data accounts with PC dongle accounts to reach the conclusion that mobile broadband will be a bigger business than fixed broadband, is correct in one sense, but wrong in another. In fact, all forms of broadband access are increasing.

1 comment:

Steve Smith (Coda Research Consultancy) said...

Yes, I think you are absolutely right. Additionally, it occurred to me to ask what is the proportion of 3G/3G+ mobile phone owners (and even dongle owners) who will actually use mobile internet on a regular basis? Sure, a larger proportion that right now, but as we show in our recent US mobile broadband research, not all 3G device owners are and will be mobile internet users.

What Declining Industry Can Afford to Alienate Half its Customers?

Some people believe the new trend of major U.S. newspapers declining to make endorsements in presidential races is an abdication of their “p...